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International Kia of Orland Park
Orland Hills, IL
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great experience From my first phone call I felt my business would be appreciated and it was. Clean , organized, friendly and my sales person very helpful a From my first phone call I felt my business would be appreciated and it was. Clean , organized, friendly and my sales person very helpful and new his onions. More
Amazing deal and friendly/knowledgeable employees If you are in the market for a Kia, dont look any further and just go to International Kia. They gave me the best deal in 100 mile radius and here is If you are in the market for a Kia, dont look any further and just go to International Kia. They gave me the best deal in 100 mile radius and here is my experience.... It usually takes me 20-30 days and play hardball negotiation to get a decent deal. I contacted Liz on a Wednesday morning. Within few minutes she responded and gave me an excellent deal without any negotiation at all by Thursday afternoon . The whole process took 48 hours and this was one of the best/fastest car buying experiences I ever had. Lee took care of us and he is one of the friendliest and most knowledgeable sales man I ever met. The finance manager Estaban was very fast with paper work and the whole process was very smooth. Jay, the manager let us park our car for 15 days on their lot without any hesitation and offered to help us with anything else he can. This kind of customer service is rare in this day and age. They won a customer for life and I highly recommend International Kia for your car needs. Edited 10/25 Well, I had to change from 5 to 1 star due to the following reasons. We agreed upon a price and the dealer made a mistake with the sales tax. After a month of back and forth with Kia financial services, I was asked to contact the dealer as the contract is between me and the dealer. When I emailed Jay, the manager about this he did not respond. Neither did Lee. Jay responded to all my prevous emails of praise/referrals on the same day. I am in the process of filing arbitration case in the court. The once happy, smiley dealer staff just stopped responding over a matter of $500 and hence the 1 star. More
Honest and knowledgeable MY wife and I were searching for an affordable SUV and had researched many makes and models. I had already checked out a few manufacturers, and for t MY wife and I were searching for an affordable SUV and had researched many makes and models. I had already checked out a few manufacturers, and for the money and what you receive, the bang for the buck was the KIA Sorento. We walked in and were met by Jacque Baron. He was extremely knowledgeable without any of the pushy salesmen techniques I have experienced elsewhere. After taking a spin around the block, and going over all the features I was sold. The price was right, the service will be too. More
bought a new kia optima, great experience great experience buying a 2015 kia optima, polite and explained everything thoroughly... very happy with their customer service... would definitely re great experience buying a 2015 kia optima, polite and explained everything thoroughly... very happy with their customer service... would definitely recommend this dealership to anyone looking to buy a new vehicle... More
Great experience, precessional salesman. I talked to Lee from International Kia, and he was a great help! He explained everything and went out of his way to help me out and get a great deal I talked to Lee from International Kia, and he was a great help! He explained everything and went out of his way to help me out and get a great deal on my new Optima. Words can't explain how happy I am with my purchase and experience. Also like to thank Estaban at financing for getting me a great financing deal. I will be visiting them again, and recommending them to friends and family. More