International Kia of Orland Park
Orland Hills, IL
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Great place to buy a new Kia. I live in Matteson the home of the place where I tried to buy 3 Kias (Hawkinson/Gerald) and they were gouging with add-ons at one time over $11000 on I live in Matteson the home of the place where I tried to buy 3 Kias (Hawkinson/Gerald) and they were gouging with add-ons at one time over $11000 on one car. Needless to say they in 3 years they lost my business on 3 Kias (Over $160,000!) Now it is list price on the one I was I was going to buy. So immediately left and as I had before and went to Orland. I dealt with Mo and between Chad and Jay they hooked me up with a beautiful 2024 Telluride. So not only did they save me big money on a new car, but at the last minute Jay came up with a financing idea to save me more money from financing (working for the customer and not the dealership). So if you live on the south side skip Hawkinson/Gerald and go to International in Orland you will not be sorry!! More
Made service/repair appointment for 10:15 in the morning. Check engine light was part 1 of issue and agreed to diagnostic test. Called ahead to make sure they had parts for 2nd issue which was bolts and oil Check engine light was part 1 of issue and agreed to diagnostic test. Called ahead to make sure they had parts for 2nd issue which was bolts and oil shield replacement. Was told it could take up to 4 hours for services to be completed. Got shuttle service to my home in the morning and told them needed shuttle service back to dealership to pick up car. Called them at 4:15 p.m. for status of car because knew parts/service closed at 5:30. Was told by man they were still running diagnostic test and that car would be ready this day or by next day, someone would call me back. Called them about 20 minutes later and women told me someone would call back before the end of his shift at 5:30. At 5:30 I called Kia, spoke with salesman, and was told parts/service gone for day. Eventually salesman looked to see if someone in service/parts was still there. Spoke with Service/Parts manager who said they hadn't forgotten about me and didn't seem to understand why I was upset. They sent someone to pick me up and finally picked up car from dealership around 6:00 p.m. After getting home, have noticed that they commented they some bolts were rusted and couldn't be replaced. Now I have to call them and clarify whether that means they only replaced 1 of four bolts that were to be replaced. More
Wonderful experience at Kia of Orland. In the past I have dreaded buying a new car but from our salesman, (Danny Freitag) who was awesome, to the financing of the vehicle, the buying proce In the past I have dreaded buying a new car but from our salesman, (Danny Freitag) who was awesome, to the financing of the vehicle, the buying process was seamless. I will definitely recommend Danny and this dealership to family and friends. More
10/10 experience at Kia of Orland Park. We had been to a few dealers prior in search of our next vehicle, and this dealership blew them all out of the water. From the inventory to the custo We had been to a few dealers prior in search of our next vehicle, and this dealership blew them all out of the water. From the inventory to the customer service, I don't have enough great things to say. Ali and John helped us in finding and purchasing our new vehicle. Ali was extremely knowledgeable about the car, and was in noway pushy. John was very helpful in getting the loan and all of the paperwork sorted out. I highly recommend this dealership! More