International Kia of Orland Park

Dealer refused to help with repairs on car We bought a 2010 VW Tiguan . Call as is . 4000 miles later engine lite came on went to Orlando park vw they told us there would b 1900.00 in repairs f We bought a 2010 VW Tiguan . Call as is . 4000 miles later engine lite came on went to Orlando park vw they told us there would b 1900.00 in repairs for engine to b fixed . Previous owner was told about needed repairs trade car in to orlandpark Audi. Audi failed to notify us that those repairs were needed Thur there 100 point inspection . Went to Audi told them about problem asked them to help with repair bill asked for half of bill . As I thought they blew us off not there problem . What a great dealer .l wouldnt go here !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Minus 5 stars More

***Great buying experience & Great Dealership (MAXX) *** It was a great buying experience for me! Maxx and all the staff was a great joy to deal with. MAXX (Pearl Ashberry Maxberry) worked with us during the It was a great buying experience for me! Maxx and all the staff was a great joy to deal with. MAXX (Pearl Ashberry Maxberry) worked with us during the purchase. She was very helpful when showing the features of the vehicle and how they work. The financing process went smoothly and was completed at a reasonable time. All my questions were answered and they took the time explain everything to me that I needed to know. This was the most relaxed car buying experience I have ever had!! GREAT JOB INTERNATIONAL KIA!!!! More

"Great New Vehicle Purchased" I was initially contacted by Kenya Abbott the eBusiness specialist while on vacation, and I promised her I would come in for a Possible visit and poss I was initially contacted by Kenya Abbott the eBusiness specialist while on vacation, and I promised her I would come in for a Possible visit and possible new vehicle purchased. Although I had a 2013 Kia Sorento, purchased at Berwyn Kia with great appreciation with a V6 engine of which I was looking to upgrade to a newer same model, but was missed in the initial sell. But was quickly corrected by sales team being Pearl Ashby-Maxberry certified Kia specialist,Matthew Schergen the Business Manager and finally Phil DeLozano the Sales Manager. To which although I didn't get the color I wanted, I'm extremely happy with a newer version of what I previously had. I am very thankful to all of the sales force at this location. On a final note " I'm not big on bells/whistles and gadgets, just quality and service. More

Awesome First Time Buying Experience Great customer service is very important to me. I visited International Kia of Orland Park after seeing a black Friday sale advertised on television. Great customer service is very important to me. I visited International Kia of Orland Park after seeing a black Friday sale advertised on television. I was approached by Pearl Ashby who was amazing from the beginning of the sale to the end, and after. She was very patient, friendly, and knowledgeable. She got me the car I wanted for what I wanted to pay. This was my first time buying a car and I can truly say that after my experience, I probably will not deal with any other salesperson besides Pearl. She was the best. She even surprised me with a keychain once the sale was over. She walked me to my new vehicle and even showed me how to connect Bluetooth to my car from my phone. I will be referring Pearl Ashby to anyone that I come across who is looking for a vehicle. She was just that great! Her customer service exceeded my expectations. It was such an unexpected, amazing experience. I am very thankful! More

Great overall customer service Rich LaFaire worked with us during the purchase. He was very helpful when showing the features of the vehicle and how they work. The financing proces Rich LaFaire worked with us during the purchase. He was very helpful when showing the features of the vehicle and how they work. The financing process went smoothly and was completed at a reasonable time. More

Great Customer Care Visited International Kia of Orland Park. Both Austin & Rich were extremely helpful even before purchasing the vehicle. Rich was informative and was a Visited International Kia of Orland Park. Both Austin & Rich were extremely helpful even before purchasing the vehicle. Rich was informative and was able to help in the selecting process days prior to purchase. Austin was enthusiastic and helped in narrowing down which vehicle. In the end we ended up with a Kia Forte S. Will definitely refer any family or friends to Austin/Rich. More

Great buying experience before, during, and after the sale! Saw the vehicle online and called to ask a few questions about it since we lived about an hour and a half away. Previously had a bad experience with a Saw the vehicle online and called to ask a few questions about it since we lived about an hour and a half away. Previously had a bad experience with another dealer, so me and my dad were super wary. But we worked with Chuck, who was super friendly, informative, honest and conscientious of my budget. The next day or so we drove out to test drive the vehicle - again, had a super nice experience. The vehicle was in great condition with all of the features I wanted and had discussed over the phone, and our process of purchasing the vehicle was super smooth and fun. I think we worked with Bill for financing - my dad and I had a great time cracking jokes with him during the financing process. They shined up the car for us, put on the plates, and made sure it was looking good when it left the lot! Love my Jeep, had a great time with the guys at this dealership, who also provided excellent service after the sale. Great place to buy a car. More

Great, fast service. Rich LaFaire was a great help. The service was quick and thorough. Rich was patient with me as he taught me all the new gadgets and the financing wa Rich LaFaire was a great help. The service was quick and thorough. Rich was patient with me as he taught me all the new gadgets and the financing was a very quick process. More