International Kia of Orland Park
Orland Hills, IL
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Everything from start to finish went smoothly. They respected me and my time, they did not lie to make, give unrealistic numbers in our negotiation, nor did they try to bait-and-switch me or push They respected me and my time, they did not lie to make, give unrealistic numbers in our negotiation, nor did they try to bait-and-switch me or push me into buying something I didn't want. They gave their fair sales pitches in a clear and informative way but at no point did I think they were trying to pull the wool over my eyes or gouge me. The actual purchase was shockingly fast - I was out the door in under two hours and probably a half hour of that time was my fault as I had some trouble with my insurance app. I dealt with them primarily online to start but the sales manager, John, was quick to pick up the phone and could not have been more helpful. I cannot recommend them enough especially compared to most of the other local dealers. They aren't like the others, they are so much better! More
I can't say enough about how Christian Loving my Sales Consultant and Pearl Eiland my Finance Manager treated me with respect, kindness and expedience! Their service to me and dedication to their jobs was Consultant and Pearl Eiland my Finance Manager treated me with respect, kindness and expedience! Their service to me and dedication to their jobs was what I can only describe as Outstanding! Also, Please notice when I referred to them as my Sales Consultant and my Finance Manager, I really meant mine, they were the only people I needed to deal with and made sure my experience was 5 Stars!! I have already recommended International Kia and most importantly Christian and Pearl to a very close friend and his wife the very day I brought the car home and will continue to do so!! Cheers!! More
Great place to buy a new Kia. I live in Matteson the home of the place where I tried to buy 3 Kias (Hawkinson/Gerald) and they were gouging with add-ons at one time over $11000 on I live in Matteson the home of the place where I tried to buy 3 Kias (Hawkinson/Gerald) and they were gouging with add-ons at one time over $11000 on one car. Needless to say they in 3 years they lost my business on 3 Kias (Over $160,000!) Now it is list price on the one I was I was going to buy. So immediately left and as I had before and went to Orland. I dealt with Mo and between Chad and Jay they hooked me up with a beautiful 2024 Telluride. So not only did they save me big money on a new car, but at the last minute Jay came up with a financing idea to save me more money from financing (working for the customer and not the dealership). So if you live on the south side skip Hawkinson/Gerald and go to International in Orland you will not be sorry!! More
Made service/repair appointment for 10:15 in the morning. Check engine light was part 1 of issue and agreed to diagnostic test. Called ahead to make sure they had parts for 2nd issue which was bolts and oil Check engine light was part 1 of issue and agreed to diagnostic test. Called ahead to make sure they had parts for 2nd issue which was bolts and oil shield replacement. Was told it could take up to 4 hours for services to be completed. Got shuttle service to my home in the morning and told them needed shuttle service back to dealership to pick up car. Called them at 4:15 p.m. for status of car because knew parts/service closed at 5:30. Was told by man they were still running diagnostic test and that car would be ready this day or by next day, someone would call me back. Called them about 20 minutes later and women told me someone would call back before the end of his shift at 5:30. At 5:30 I called Kia, spoke with salesman, and was told parts/service gone for day. Eventually salesman looked to see if someone in service/parts was still there. Spoke with Service/Parts manager who said they hadn't forgotten about me and didn't seem to understand why I was upset. They sent someone to pick me up and finally picked up car from dealership around 6:00 p.m. After getting home, have noticed that they commented they some bolts were rusted and couldn't be replaced. Now I have to call them and clarify whether that means they only replaced 1 of four bolts that were to be replaced. More