International Kia of Orland Park

Melissa in service quoted me $450 over the phone for repairs then 20 minutes later when in person handed me a bill for $650. It took 4 hours to get a return phone call back after 2 texts messages, 2 voi repairs then 20 minutes later when in person handed me a bill for $650. It took 4 hours to get a return phone call back after 2 texts messages, 2 voicemails, and 3 not speaking operator transfers. The service manager Louis never returned my voicemail on this concern either. I am fair however, the 2 stars is because the repair was successful so their Tech earned that extra star. Side comment, I was told the tech was going to start work and my vehicle would be ready in 15 minutes... And that it was going to cost me 2 hours of labor... Melissa, having no explanation for the $200 increase in the cost and had no response back when I asked how did this price just change from our phone call minutes prior just said well I gave you a $20 discount... I hope I never have to use this dealer again. Great brand however. Buy a Kia, just don't bring it here. More

Knowledgeable of the products…very easy to work with…. no high pressure….made it easy to do business! no high pressure….made it easy to do business! More

Very proficient in handling Sportage sale for out of state purchase for grand daughter! Korols Karras was salesperson; excellent communication as was the GM Chad in making transaction clear and concise. state purchase for grand daughter! Korols Karras was salesperson; excellent communication as was the GM Chad in making transaction clear and concise. My experience was exceptionable given the complexities of discounts, taxes and title transfers for gaining the most and making it simple. This requires trust and my wife and I were so delighted in what seemed complicated, became pretty simple because of Korol's and Chad's skill set and knowledge of laws. Pearl also was very gracious in handling the paperwork and helping us get maintenance coverage for granddaughter as she will be in college and this gives us confidence that the necessary planning for service is scheduled for the next three years. I didn't go there to buy the car, I went to inquire about a certain question and Korols had a car in stock with what I inquired about. Korols and Chad listened to my concerns and took it from there, which means I ended up purchasing the car. I was in the area after having a doctor's appointment and thought I would just stop by since I was in the area. Their professionalism became obvious by the questions they asked and subsequently answered all my concerns. We in business have a preferred way of doing business with others when we are the customer. Korols even pulled up the detail in Texas so we could read their forms, my wife ended up speaking with the people in Texas who emailed her the forms immediately. That's going the extra mile, but it also reflects his knowledge and importance of taking care of a customer's concern. Then he took off the roof racks himself, and finally put on the big ribbon and bow so when all was completed, Lindsey had the wish she asked for, pappa, can I get a bow on it? The little things are really important when we do these once in a lifetime events. More

This place is amazing. Larry the sales manager and Chad the general manager are amazing. Tim was my sales person and he was awesome as well. I was going to get a Kia K5 but Larry the sales manager and Chad the general manager are amazing. Tim was my sales person and he was awesome as well. I was going to get a Kia K5 but fell in love with the EV6. I bring my dog to work with me and she is 8 and the EV6 is taller than the K5 that I have been driving for the past 3 years. Larry and Chad were amazing they let me take the car home for the weekend and try out various ladders to see which one my dog was most comfortable with. I wasn't sure if she even would be able to handle a ladder. I can not thank them enough for being so accommodating. They made the whole car purchasing experience such an easy and stress-free experience. They never pressured me , they were always making my experience such a positive one, they knew how important it was for me to buy a car that fit the needs of my 8 yr old GSD. By the way it has been a week now and both me and my doggy LOVE the car. I also want to say that I was at the cadilliac dealer looking at the CT4 and Kia treated me better and went out of their way better than they did. I always want to do business with a place where I feel supported and respected and Kia International does that. I will always buy a car from Kia international. Thank you Larry , Chad and Tim. I appreciate everything More

I have been looking for a new car for over 6 months. During that time I stopped by Kia of orland park and fell in love with the Kia sportage. My father and I had such a good experience but wanted to rul During that time I stopped by Kia of orland park and fell in love with the Kia sportage. My father and I had such a good experience but wanted to rule out some other cars I was looking at, so I kept looking. I decided to come back to this Kia dealership not only because of the great reviews i saw online but also because we had a great experience here the first time! Alejandro was our sales consultant and he was extremely attentive to our needs. He was very thorough when it came to explaining finances and he was very willing to do what he could to help me buy my dream car. He was very honest and transparent which made me feel confident that I was doing the right purchase with the right dealership! He even took his time going over the car specs well over the dealers closing time as well. Overall, I’m very satisfied with my experience and purchase and would recommend anyone to come here. More

I was welcomed before I even walked in the door! Mo greeted me outside and walked me in! Talk about service! Mo was absolutely outstanding in his service…..walked me through everything and made sure Mo greeted me outside and walked me in! Talk about service! Mo was absolutely outstanding in his service…..walked me through everything and made sure I was happy with all his answers! I could not be happier with my purchase….many thanks to Mo and all the employees from Kia! More

Mr. Lovings was absolutely amazing! He listened to what we wanted and did so respectfully. we wanted and did so respectfully. More

Christian was our sales person. He was thorough and explained each step of the purchase process and followed up with a detailed explanation of the vehicle (KIA Sorento Hybrid) and He was thorough and explained each step of the purchase process and followed up with a detailed explanation of the vehicle (KIA Sorento Hybrid) and its features. More

I cannot say enough good about this dealership. Our daughter found a car she liked online. We agreed on a price prior to making the drive out and put a deposit on the car. We were immediately greet Our daughter found a car she liked online. We agreed on a price prior to making the drive out and put a deposit on the car. We were immediately greeted by Larry and Kayla when we arrived. The car was exactly as described. The process was quick and easy. Pearl was excellent as we worked through the deal. I will absolutely buy from this dealership again! Thanks to everyone who made today a memorable experience for our daughter. More

I recommend purchasing a car here if you want an easy and smooth experience. I was at the end of my lease and I knew what I was looking for. My trade-in was estimated at what it should have been, there was smooth experience. I was at the end of my lease and I knew what I was looking for. My trade-in was estimated at what it should have been, there was no low offer I had to negotiate, They found the car that met all my needs at a good price from the start. Korols was an excellent and attentive salesperson, with Larry as the manager assisting in the transaction. More