
International Kia of Orland Park
Orland Hills, IL
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My salesman, Kevin, was excellent. Very personable, nice guy, not pushy in the least. Wish I could say the same of the finance guy. Some of his comments were unprofessional/unnecessary; he wouldn't have sai guy, not pushy in the least. Wish I could say the same of the finance guy. Some of his comments were unprofessional/unnecessary; he wouldn't have said those things in front of my dad or boyfriend if I'd had one of them with me. If it were not for him, I'd be giving 5 stars because everything and everyone else was great. More
Outstanding experience from start to finish. The buying process was incredibly easy from start to finish and was grateful to have Kayla, Kristyn, Karlos providing excellent customer service & communication process was incredibly easy from start to finish and was grateful to have Kayla, Kristyn, Karlos providing excellent customer service & communication when any of my many questions came up. In an age where customer experience can be so questionable & polarizing, the people at International Kia of Orland Park made my experience a very positive one. More
I thought my saleswoman Kayla Hurt was incredible! I thoroughly enjoyed her approachable personality she wasn't AT ALL pushy, rude, or arrogant like the management dept. & finance guys tend to be. I thoroughly enjoyed her approachable personality she wasn't AT ALL pushy, rude, or arrogant like the management dept. & finance guys tend to be. I was approached by Kayla immediately upon entry of the dealership and warmly greeted she understood immediately that I had little time to spend on searching for a car much less negotiating hassles. I explained that I would be driving around for the day and was only interested in test driving cars that I was interested in and she understood quickly retrieved car keys, ACTUALLY allowed me to test drive, and quickly explained that for what I was paying I should consider a BRAND NEW car for what I would pay for a similar used. I was pleasantly surprised that she ACTUALLY allowed me to drive the car at my own pace every dealership before I had visited EACH MALE salesman would not allow it. The test drives would be extremely short followed by OK let's head back lol. My husband and I would laugh about this afterward wondering if the reason was due to an empty gas tank. By the time I reached Kia Orland and started talking with her, I realized ok this isn't going to be that big a nightmare as it tends to be stressful and I wasn't interested in buying a car online. When I told her I needed an "out the door" number to take with to discuss with my family and decide whether or not a new car was the direction I would make she didn't ask for my social security no, employment history, etc. lol like all the other salesman did at previous dealerships. All in all, called her at the end of the day Saturday and placed a deposit on a BRAND NEW 2022 Kia Sportage LX which I am still shocked about lol. I LUV it!! And I HIGHLY recommend her! More
Eveything went super smooth and quick. Everyone was a delight to work with! I ordered a car and rhe communication through the whole process was outstanding! delight to work with! I ordered a car and rhe communication through the whole process was outstanding! More
Buying a new car in 2021 is a wild ride but Adalia at International Kia made everything smooth and easy for us. She was helpful and knowledgeable during ordering, always communicative while we waited for International Kia made everything smooth and easy for us. She was helpful and knowledgeable during ordering, always communicative while we waited for our Telluride to be built, called us on her day off with updates, and made everything quick and easy during pickup. The sales manager, John, was helpful and friendly as well. We’d recommend International Kia and Adalia to anyone looking for a new car! More
Kia of orland was very welcoming, once we came in 3 people greeted me and my mom. Which was wonderful. We actually came in to see kayla. Hoping to find my mom a new car. We looked for her but i fell in people greeted me and my mom. Which was wonderful. We actually came in to see kayla. Hoping to find my mom a new car. We looked for her but i fell in love with the sportage nightfall edition. Deeming knowing kayla for a few years she helped me pick out a new accomplishment in my life she gave me all the details helped me with paperwork and showed me all the features. The dealership was 10/10 outstanding. Its like everyone is family. More