
International Kia of Orland Park
Orland Hills, IL
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Be careful of Ron, the finance manager, adding in warranties you don't agree to! Make sure to read ALL the papers he hands to you. We caught it the day after we signed papers! He had charged us 3k warranties you don't agree to! Make sure to read ALL the papers he hands to you. We caught it the day after we signed papers! He had charged us 3k in extended warranties never discussed. Luckily we had 3 days to cancel through the dealership (which, of course went no where) and 30 days via the warranties department at Kia. Kia did honor it, thank God. Tricky people. Only good person was Kyle the newbie salesperson. More
The team at kia of orland is extremely helpful, respectful and knowledgeable. kayla, john and ron went above and beyond to help my husband and i get the kia soul we wanted! kayla was a great sales respectful and knowledgeable. kayla, john and ron went above and beyond to help my husband and i get the kia soul we wanted! kayla was a great sales person who was very kind and accommodating throughout the whole process. the team here was patient and compassionate. we didnt get that typical "pushy" experience. kia of Orland truly cares for their customers and giving them the service we deserve. we are very happy with our experience here and are very glad we didn't buy elsewhere. More
run from uncle RON the finance man!! as fast as you can. These people mark up the rate, sneak in warranties and tell you they're free. Just bad bad bad business can. These people mark up the rate, sneak in warranties and tell you they're free. Just bad bad bad business More
General manager Chad Marshall and my sales associate Kayla were wonderful during the whole buying process. Kayla took the time to explain everything about my new car purchase. And she made me feel con Kayla were wonderful during the whole buying process. Kayla took the time to explain everything about my new car purchase. And she made me feel confident that I made the right decision. I highly recommend both of them along with the whole team at International Kia. More
This dealership did not disappoint! Thank you Ali for the input and meeting my EXACT expectations. Ron the finance manager got me THE BEST deal on my new car and trade-in. I’ve been to lots of KIAs and this input and meeting my EXACT expectations. Ron the finance manager got me THE BEST deal on my new car and trade-in. I’ve been to lots of KIAs and this one was THE ONE. More
We had an excellent experience with International Kia of Orland. We made an internet inquiry about obtaining a KIA Telluride. Jessica Mezera was very helpful and asked us to visit the dealership. When Orland. We made an internet inquiry about obtaining a KIA Telluride. Jessica Mezera was very helpful and asked us to visit the dealership. When we arrived, Adalia helped us determine the model and options that we were looking for. She set realistic expectations on delivery and price. After a few months, Paula Gonzalez told us she would be our new Sales Consultant. Paula provided us delivery status on a regular basis. After the Telluride was available, Paula reached out and asked us to come in. We scheduled a pick up time and arrived at International KIA with the Telluride waiting outside and ready for a test drive. Paula had prepared the documents beforehand and the Telluride was prepped ready for delivery. We asked about a trade in, and John Schultz provided us a with a fair trade in value. At all times, Paula and John showed us professionalism and integrity. After the transaction was complete, Paula showed us the features of the Telluride and helped set up the initial configuration. We are very happy with our purchase and we our glad we made the 40 mile drive from the western suburbs to International Kia of Orland Park. Cami & Zig More
I purchased a brand new Telluride from Kia International in Orland Park. Their customer service was excellent and I enjoyed the overall process. The only drawback was that customer service made a few minor in Orland Park. Their customer service was excellent and I enjoyed the overall process. The only drawback was that customer service made a few minor mistakes on my order with a few small options but it wasn't anything too material. Also, the dealership was mostly clean but I think we few small items could be improved upon when compared to the longer term mid-range luxury car sellers (Lexus, Acura, Infiniti). Overall, it was great and I recommend going to this dealer for anyone looking at Kia products. More
Super straightforward purchase of a brand new Kia Telluride. They didn’t upsell me and sold it at MSRP, unlike every other dealership I’d contacted which were selling the same car for minimum $5k ove Telluride. They didn’t upsell me and sold it at MSRP, unlike every other dealership I’d contacted which were selling the same car for minimum $5k over MSRP. I would definitely go back there for my next car. More