International Kia of Orland Park

Recently my son and I each purchased our vehicles from your dealership. About 14 days after my son purchased his (first) car, it started to have significant issues while we were running errands on a Satu your dealership. About 14 days after my son purchased his (first) car, it started to have significant issues while we were running errands on a Saturday. We immediately called and drove straight to your location. Honestly, I was angry and felt awful for my son, that saved and put down $ 12K of his own money. That day, we worked with Ishmael in the service department, Larry Sweiss (Used Car Sales Manager) and Nick Garcia our Salesman. Had to leave the car for a few days to be inspected. The next few days waiting for an answer was rough. But then, you guys came through!! Spoke with Larry Sweiss, and it turned out that the fuel pump had failed and there was a recall on the air conditioner condenser. He took care of everything. The customer service that I received, from beginning to end was a true “Home Run”. It was a collective victory thanks to Ishmael, Nick, and Larry. “Real customer service” isn’t just placating the customer in the moment and then dropping the ball before the finish line…It is “following through until the end”….You guys did that, and I cannot express how much that meant to my family and I. We have purchased two beautiful vehicles from Nick Garcia, and I am sure they won’t be the last. Will be sure to refer friends and family to Nick at Kia International Orland. Your Forever Customer, Beth Kiley. More

Matt Jones was knowledgeable and friendly. Made this purchase really easy. Answered all of my questions and if he wasn’t sure, he found the answer. Made this purchase really easy. Answered all of my questions and if he wasn’t sure, he found the answer. More

Buying our car through International Kia of Orland Park was a fast, easy, and pleasurable experience. was a fast, easy, and pleasurable experience. More

Kayla was really nice and patient. I did not feel any pressure and she was extremely knowledgeable on car which was super helpful. I realized after my purchase that I left my cell phon I did not feel any pressure and she was extremely knowledgeable on car which was super helpful. I realized after my purchase that I left my cell phone holder in my old car and she shipped it to me! Great customer service! More

I thought Kayla my sales representative did a great job she was very knowledgeable and helpful with all aspects of her job Thank you international Kia of Orland. she was very knowledgeable and helpful with all aspects of her job Thank you international Kia of Orland. More

Had a quick, professional, and efficient experience purchasing a new Telluride for a great price at this dealership. purchasing a new Telluride for a great price at this dealership. More

The entire staff was very professional. Our salesman Daniel was quite helpful and showed us everything we needed to know in regards to operating our 2024 Sportage. The entire experience was Our salesman Daniel was quite helpful and showed us everything we needed to know in regards to operating our 2024 Sportage. The entire experience was positive, hassle free and we were in and out in about one hour!!! More

We are very satisfied with International Kia of Orland Hills Il. We purchased a Kia Rio S after speaking with Tony Chairo and picked up the vehicle at International Kia less than a week later.Everyone inv Hills Il. We purchased a Kia Rio S after speaking with Tony Chairo and picked up the vehicle at International Kia less than a week later.Everyone involved with the purchase was very helpful, especially Nick Garcia who explained all features of the Kia Rio ,put on new license plates and fully explained WI Fi as well as setting it up. Thank You . We Love our new Kia . Hank D’Aquila More

Fast and most efficient car purchasing experience of my life. I was really dreading sitting through the process of buying a new car but International Kia made it great! life. I was really dreading sitting through the process of buying a new car but International Kia made it great! More

Very friendly helpful people, very much appreciated no pressure to buy and straight talk on pricing. Our first contact was with Paula who helped with our choice of car and color. Krystn gave us the inform pressure to buy and straight talk on pricing. Our first contact was with Paula who helped with our choice of car and color. Krystn gave us the information we needed to plan our financing. Our salesman Muhammad was exceptionally pleasant to work with, very patient and explained everything, even on follow up questions a couple of weeks later which I thought might be trivial he was very quick to respond. The finance person Carlos took the time to explain everything in detail as well. Comfortable experience overall. More