International Honda - Service Center

The communication methods used by the service department at this dealership needs to be improved. There was little personal relationship, and everything felt like I was simply another task to be completed at this dealership needs to be improved. There was little personal relationship, and everything felt like I was simply another task to be completed during the day. More

The overall experience was very good. I had my Honda CRV in for routine maintenance. I had my Honda CRV in for routine maintenance. More

Not thrilled with the lack of parts to finish both recalls. Did the dealership lack knowledge of their inventory of parts? recalls. Did the dealership lack knowledge of their inventory of parts? More

If you insist on this commentary for your recommendations, I will not be contributing in the future. recommendations, I will not be contributing in the future. More

This dealership used to be so trustworthy and responsible! Not anymore. Unless I got a bad “advisor” person from service department. For example, I got text message saying my car is ready and all responsible! Not anymore. Unless I got a bad “advisor” person from service department. For example, I got text message saying my car is ready and all my paperwork is at the cashier’s. Came 10 min later to find NO paperwork. Cashier was nice enough to go ask “advisor” only to find out that paper report is not even ready. 10 min to finish and print. Total of 20 minutes of waiting to pay for service. Unacceptable. “Advisor” told me there are 2 things wrong with my vehicle. I asked how urgent they are, and didn’t get a definitive answer. So I called dealership the day after service. And 3 more times after that . My questions were not answered but the people on the phone said they will forward them to my “advisor “ and she will call me back with the answers by the end of the day. TWO weeks later, still NO call and NO information. I am ready to find different dealership for car service. More

Lindsey in the service department was Very courteous and informative. It was a pleasure working with her informative. It was a pleasure working with her More

Lindsey is the BEST EVER i wouldn’t bring my vehicle anywhere else if she isn’t there. Techs are absolutely amazing and are BEST OF THE BEST. I moved across country but i will still be driving here to g anywhere else if she isn’t there. Techs are absolutely amazing and are BEST OF THE BEST. I moved across country but i will still be driving here to get my car serviced More

Very knowledgeable technicians and great services. Great job keep up the good work…. Recommend go to Great job keep up the good work…. Recommend go to More

The service was well done in a timely fashion. The staff was very friendly and helpful. The staff was very friendly and helpful. More

Communication was excellent. I like the text contact & updates with prices included. Routine work was done same day. I like the text contact & updates with prices included. Routine work was done same day. More