International BMW

My wife and I were not sure what car we were looking at for her to replace her aging ford station wagon. I have a 1999 328i that I love and so we decided to go to International BMW to see what preowned ve for her to replace her aging ford station wagon. I have a 1999 328i that I love and so we decided to go to International BMW to see what preowned vehicles were on the lot. Jerome was the first person that we met at the dealership, right off the bat he was very helpful and obviously knowledgable. The car that originally caught our eye was a used Honda that Jerome promptly let us test drive. Jerome was very up front about the car and it's condition, which had a few cosmetic issues but was otherwise very good. We came back a few days later with the knowledge that the car having been on the lot for a while was going to be sold in auction in a few days. We took the car out again on an extended test drive and hemmed and hawed for a few hours, without feeling any pressure from Jerome at all. In the meantime my wife Laurie asked to sit in a BMW X3 to see how she liked it. Jerome brought the key and came with us on on a short test drive, Laurie loved the car. We left International that day knowing we now wanted an X3. We returned in a few days to test drive that particular X3 again, not knowing that Jerome was not in that day. Even though Jerome was not there, the sales manager Dan Jansen gave us the same time and attention that we had been given in our prior visits. This time we took the car on an extended test drive on the freeway and some side streets, this time we knew for sure that an x3 was the right fit for us. Before leaving that day, Dan asked us what was keeping us from purchasing that X3. When we told him that we wanted seat warmers and that particular X3 didn't have them, he made a quick phone call and then explained to us that they could easily be installed aftermarket. The next time we walked into the dealership to take the X3 home with us, the seats were already installed and again we received the highest degree of service possible. BJ Lavota worked with us on financing and he made that part of the process just as easy and relaxed as the rest of our experience at International BMW. We cannot speak more highly about the staff and the experience we have had and will recommend International BMW to all of our friends. More

I have purchased Several BMW's from Jerome at International Auto's and could not be anymore happier. Not only have I purchased from Jerome, but also other family members as well.. He knows his p International Auto's and could not be anymore happier. Not only have I purchased from Jerome, but also other family members as well.. He knows his product very well, and there is never any pressure what so ever if you would just like to stop by and get some information and take a test drive. I was shocked to see the review posted below as for the last 3 years I have nothing but respect for not only him, but Dan the GM, and the entire dealership. I would recommend that anyone looking for a BMW contact Jerome at International Auto's as in my book they are the best I have experienced.. More

If you are on the market for a BMW do your self a favor and drive 70 miles south. You'll be treated with respect and your business will be appreciated even tough probably they sell far more cars than inter and drive 70 miles south. You'll be treated with respect and your business will be appreciated even tough probably they sell far more cars than international autos. IA in west Allis lack of business intelligence , respect for customers and professionalism. BMW should be ashamed having such a dealership under their name. More

I located a Mini of interest on the International Autos Group website and placed a call requesting further information. Fred Spivey returned my call the same day and answered my initial questions about th Group website and placed a call requesting further information. Fred Spivey returned my call the same day and answered my initial questions about the vehicle. I found him to be very helpful, straightforward and knowledgeable. Any question I had that was not immediately known was researched and Fred returned a call with the needed information promptly. Fred advised me that he was honoring a prior appointment on this vehicle which might result in the sale of the vehicle. He told me he would let me know if the vehicle did not sell. The following morning Fred called me to let me know the car was still available. We made plane reservations and flew to Milwaukee arriving late in the day. Fred graciously met us at the airport and provided transportation for us until we were able to complete the sale the following day. He also went above and beyond by providing us with his personal Garmin so we would be able to navigate travel between our hotel and the dealership. As an individual in my senior years I have had the opportunity of dealing with many car salesmen and have found only one other saleman that has provided the exceptional professional and personal level of service equal to Fred's. More

Garland and Shad made our Mini Cooper purchasing experience a true joy. We could not have asked to work with a more professional team, and we look forward to working with them in the future. Every experience a true joy. We could not have asked to work with a more professional team, and we look forward to working with them in the future. Every aspect of our purchase was done right, and so right that after purchasing our first Mini Cooper, we went back a week later and purchased a second one. We have a ton of respect for IA Milwaukee for the outstanding services they provide. Without question, we would highly recommend IA Milwaukee and the Mini Cooper to others. More

I had a great expierince with Ralph and his team up in Milwaukee. I would recommend this dealership to anyone looking to purchase a new or used BMW! Milwaukee. I would recommend this dealership to anyone looking to purchase a new or used BMW! More

I took my BMW to their dealership this morning to repair CV joints and replace my water pump. They came back to me with a "Laundry List" of other items not relevant to the "Safe" operation of my vehicle. Th CV joints and replace my water pump. They came back to me with a "Laundry List" of other items not relevant to the "Safe" operation of my vehicle. They stated that my vehicle was very unsafe to drive and that I needed to spend in excess of $4,000 to complete the repairs. The Service Writer then expressed to me that they could lower the labor rate and possibly give me a better deal on parts. He asked me if I would still consider having them do the work. I replied NO. I will never take my vehicle back to this place again. It's almost like the Service Writer was trying to "Strong Arm" me to have them do the work. Steer Clear of this place! More

I bought a 2001 BMW 325 from international auto. my first schedule service went ok with 1500 miles left on the computer display, and for the second service(30000Miles)I call International and they ask me abo schedule service went ok with 1500 miles left on the computer display, and for the second service(30000Miles)I call International and they ask me about the mileage (1600 miles left) at this time they told me you still have a lot of mileage left, so I wait till about 600 miles left and i call again and they told me the samething. so I call Concours, oh want different, they treat me very nice, service the car right away and they even give me a loaner (02-325i). From now on I will service my car at concours. More

I thought I was going to have serious issues with a concern I was having with my new MINI! I called for an appointment and got right in. Tim helped me out, and took care of my concerns right away! He h concern I was having with my new MINI! I called for an appointment and got right in. Tim helped me out, and took care of my concerns right away! He had to keep my car for the day, but actually gave me a MINI to drive while mine was being worked on, called me when it was done, and even gave my new baby a bath!!! Kudos to Tim and his team!! And the "MINI" Smints were a nice touch!! Thanks again! More

International is difficult to classify. Howard in BMW service is great. Very knowledgeble and friendly. Definitely service orriented. The sales department is a whole different story. Lee in Porsche sales service is great. Very knowledgeble and friendly. Definitely service orriented. The sales department is a whole different story. Lee in Porsche sales is very personable allthough I have not purchased anything from him. Jim Bacon in Infinite sales is knowledgeble but a little pushy. BMW sales is so-so. But the sales management is living in the past. They are not willing to offer their best deal upfront. They want you to get your initial pricing elsewhere and than come to them so they can sqeak past it. Other dealers, especially in Chicago, are more upfront and will give you a better price over the phone or internet. With the price range of their cars they are not dealing with morons. But they will try to treat you like one if you let them.<br>Competition is a wonderful thing. Buy it elsewhere and take it there for service if it is more convenient. More