IntelliCar

Dealership will NOT help you once you buy a car. If you enjoy Russian roulette, then this is the car dealership for you. ** BUYERS BEWARE** Please read this before even thinking of buying a car he If you enjoy Russian roulette, then this is the car dealership for you. ** BUYERS BEWARE** Please read this before even thinking of buying a car here. I just recently bought a car this last Saturday, July the 25th, mind you I drove 2 hours up from Fort Meade, MD, currently stationed there with my wife. We dealt with Ryan Caulfield, seems like a nice guy, was very helpful in getting everything ready as we drove down because he had to stay 30 minutes late. He had the car running when we showed up, I thought that was a nice touch and very nice of them, well after going to a mechanic, we found out why. It was on to hide the check engine light, that showed up after we bought the car. We stopped at a Wal-Mart right down the street, to buy some A/C 134 refrigerant because the A/C wasn't cold and figured it needed a re-charge... THEN the car wouldn't start in the parking lot, it had to be jumped, of which we had to drive straight home in fear of not being able to start the car again. Well the car wouldn't start at home when we wanted to go on a nice dinner date to celebrate our new pre-owned vehicle, so we had it towed to a mechanics shop the following day to get it checked out. It was in such bad condition, the mechanic was not going to work on it, he said he could not guarantee anything because the regular maintenance was not done on this car, and that it was unsafe to drive it. I called Ryan the following Monday, the 27th, mind you there should have been a chance to fix this by Intellicar since there was no business day lapse, and they had other inventory, so I called and gave them my story, and they said there was nothing they would do, they wouldn't even let me swap out for another vehicle, which almost screams they did not want this car back in their lot. Ryan told me that I have their warranty, that will cover everything on the car, so I pursued that route. My mechanic doesn't deal with 3rd party warranties, so it had to be towed to another shop for inspection, I was denied warranty, because the parts that would have been covered if they were maintained properly, were not, so that warranty was useless. So TL;DR, this dealership will NOT help you once you buy a car, they will NOT be honest, they just want YOUR money, YOU do not MATTER, so like I said earlier, if you want to chance it and buy a decent car like everyone else on here claims, go for it, otherwise if you want to be out $7,000 or whatever you end up spending, go for it. That was the wife's and my savings, so now we are back to our 1992 Honda Civic, and I am stuck with nothing because they stole my money and are not willing to help me out, and this car is stuck at the shop until I can save up money to have it towed back to our rental where it will most likely be sold for scrap. Thanks again Ryan Caulfield. More