IntelliCar
Dover, DE
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Great service! Went to IntelliCar yesterday, after going to numerous places that weren't able to work with me. I had an amazing experience! Michael Pennewell did a g Went to IntelliCar yesterday, after going to numerous places that weren't able to work with me. I had an amazing experience! Michael Pennewell did a great job, he was able to get me into the car I wanted! Thank you again for everything! This is a huge stress relief! More
Buyer beware I went to intellicar 3/6/17 to look at a vehicle I saw online. Before heading out I called to make sure the car was still available and if the car nee I went to intellicar 3/6/17 to look at a vehicle I saw online. Before heading out I called to make sure the car was still available and if the car needed any repairs. Keith, the salesman assured me nothing was wrong with it. After arriving with my wife and baby for the test drive, we were made to wait 15 minutes for one of the employees to return with the car from a lunchtime joyride. Then I see that the car is scuffed and scratched up, needs an oil change, gas tank is completely empty (why wouldnt the guy put a little gas in it knowing a customer was there to see it?) and the tires are low on air. Right away on the test drive I notice this car obviously needs new brakes. The violent shuddering when applying the brakes was unmistakable. I drive to firestone (which I highly recommend) for a $10 inspection. They tell me the tires are bald with one leaking air, the brakes need replaced, several body panels are damaged and loose, the wipers are streaking and one wheel has a bent rim and only 8 psi in the tire. I wonder to myself how they had the nerve to put this car on the lot, and worse, to straight up lie to a customers face about these obvious issues. They refused to budge on the price, then tried to tell me their dealer fee, which is usually $900, would be discounted to $700 to make up for the issues. Let me just say, I have bought many cars over the years and nobody is charging $900 in dealer fees. Maybe he thought I was an idiot. While I am outside pointing out the damage on the underbody to the salesman, I notice masking tape still attached to the car and that the whole front bumper has been hastily spray painted to cover up additional damage. Needless to say, we did not buy the car. Now I'm on here seeing that they are paying people for good reviews. This is a shady business and I would caution anyone from purchasing a car here based on my own experience. By the way, I only paid $125 in dealer fees where I ended up buying my car. Buyer Beware! More
Big thanks to Mike Pennewell I couldn't be happier with my experience at Intellicar with Mike Pennewell. He made my car buying experience smooth and easy. I was just about to move I couldn't be happier with my experience at Intellicar with Mike Pennewell. He made my car buying experience smooth and easy. I was just about to move and get another job so purchasing a vehicle was just another headache I thought I would have, but Mike took care of everything and I'm loving my new car! Thanks again Mike. More
Excellent Service by Mike Pennewell Let me start off by saying Michael Pennewell is such a wonderful person. My car broke down on a Monday, by the middle of the day Wednesday I was drivi Let me start off by saying Michael Pennewell is such a wonderful person. My car broke down on a Monday, by the middle of the day Wednesday I was driving home in a new car. I had never purchased a car before nor did I have the means for a down payment. Mike took care of all my needs and made it affordable for me! More
Car Surprise I have looking for a used car for my son (It's a Christmas Surprise) for a few months now. Intellicar had the perfect car for him! Special thanks to M I have looking for a used car for my son (It's a Christmas Surprise) for a few months now. Intellicar had the perfect car for him! Special thanks to Mike for his dedication! He worked with me to make it happen in time for Christmas! I am super excited and I know my son is going to LOVE his car. More
Great service, good buy We bought from Intellicar and Mike did such a great job interpreting our needs to get exactly what we wanted and stayed well within our price range. W We bought from Intellicar and Mike did such a great job interpreting our needs to get exactly what we wanted and stayed well within our price range. We are very pleased with our purchase and definitely recommend to friends and family and for our future purchases. More
Greatful When I went to IntelliCar my intent was to see what all was needed and to leave knowing that I was approved the same day was beyond believable. The cu When I went to IntelliCar my intent was to see what all was needed and to leave knowing that I was approved the same day was beyond believable. The customer service that I received was outstanding. Thank you Justin for all of your hard work. Your the BEST More
Cool and easygoing My parents got a good deal with IntelliCar. They recommended me and I got a good deal too. Justin was cool and very helpful. Even when I had trouble g My parents got a good deal with IntelliCar. They recommended me and I got a good deal too. Justin was cool and very helpful. Even when I had trouble getting a loan from the credit union, he was still able to get me on the road within the same day. More
Excellent customer service IntelliCar employee, Michael, took the used car buying process that I dreaded and made it extremely pleasant. Michael's no pressure approach to used IntelliCar employee, Michael, took the used car buying process that I dreaded and made it extremely pleasant. Michael's no pressure approach to used car selling made the purchase of my 2007 Kia Spectra on August 10, 2016 easy. This dealership gives the buyer, the CarFax report without hesitation, and Michael exuded confidence in the Car he sold to me. This was my first car, and I will come back to IntelliCar for my second car thanks to Michael's excellent customer service. More
Pleasure to Work With We were shopping for my son's first car that he had saved for. Found one, made an offer, and Mike worked with us and my son drove off in his 2010 Mit We were shopping for my son's first car that he had saved for. Found one, made an offer, and Mike worked with us and my son drove off in his 2010 Mitsubishi Lancer. He loves it! It was the best car shopping and buying experience that I have ever had! No pressure, quick and easy. If I had to name a con, it would be we were told the car would be fueled and I thought that meant a full tank and not a half. When it comes time for me or my son to buy another vehicle, this will be the first place I go. Thank you Mike!!! More