IntelliCar

Need a car? See Aaron Brown. He did a wonderful job helping us get the right car that met our budget with the most friendliest and warm personality, and guess See Aaron Brown. He did a wonderful job helping us get the right car that met our budget with the most friendliest and warm personality, and guess what... Aaron will be there if we need him long after the sale! This is a new management and I am impressed to say the least! Very easy process as well. When Aaron say "How can I help you today", he means it. You'll love his non pushy, people person personality., and Aaron's boss, I don't think I've ever heard someone speak so highly of like Aaron does Mike. Both are good people. The other guy in there was nice too but can't remember his name! More

What easy process here, had the best price with great miles on the car and the Staff was great and made our entire process quick and easy. Definitely would recommend everyone to purchase here miles on the car and the Staff was great and made our entire process quick and easy. Definitely would recommend everyone to purchase here More

Aj is great at what he does, ,he got my wife into a car last week and when I showed up everything was already figured out and printed. Quick, easy process, how car buying should be. last week and when I showed up everything was already figured out and printed. Quick, easy process, how car buying should be. More

The vehicle had damage to the left rear side that wasn’t advertised. They used Bondo to repair the damage and the left rear fender flare was missing. The left rear bumper was damaged. The vehicle was involv advertised. They used Bondo to repair the damage and the left rear fender flare was missing. The left rear bumper was damaged. The vehicle was involved in two accidents, and they couldn’t provide a Car Fax report on it. The vehicle overheated and broke down on me during a test drive. This was the worst experience I’ve ever had with attempting to purchase a vehicle. More

THE WORST EXPERIENCE WITH THIS DEALER. THEY TOLD ME THEY CAN PRICE MATCH WITHIN 300 MILES OF THE CAR WITH SAME FEATURES AND SPECS. THEY DID NOT KEEP THEIR WORD AND WERE NOT WILLING TO PRICE MATCH AFTER I FO CAN PRICE MATCH WITHIN 300 MILES OF THE CAR WITH SAME FEATURES AND SPECS. THEY DID NOT KEEP THEIR WORD AND WERE NOT WILLING TO PRICE MATCH AFTER I FOUND A BETTER DEAL. THE MANAGER TIM WAS RUDE AND UNPROFESSIONAL AND HE HANGED UP THE PHONE ON ME AFTER NOT WILLING TO LISTEN TO MY CONCERNS. DO NOT GO THERE! More

Most used car dealers are honest, some are not. Occasionally, you’ll find a money-hungry manager (Tim) who will say anything to move a vehicle – including concealing problems as was in my case. I Occasionally, you’ll find a money-hungry manager (Tim) who will say anything to move a vehicle – including concealing problems as was in my case. I was looking for a used car for my daughter after her car was totaled in an accident caused by another driver. We found the 2019 Fusion in question online and went to inspect and test-drive the vehicle. The salesman DeAngelo was great and was a professional during the entire process. Although the manager Tim seemed to be a stand-up guy this all changed when I asked for the CarFax report he stated that they use another system and coincidentally they were unable to retrieve a report that evening after numerous attempts. This should have been a warning to me but I allowed it to pass right by me. When I questioned the sale and I should wait to see report the manager Tim informed me that this owner and his dealership does not and has not sold any vehicles with any prior major damage. I had inspected the car thoroughly and noticed some questionable items as one would expect with a used car and a mechanic friend of mine stated they were all minor or good-to-go. So, I felt comfortable enough to go ahead and purchase the car based upon my review, my friend’s comments, and Tim’s assurance that they do not sell vehicles with prior major damage. The next day, via email I asked for and received the CarFax or their equivalent report. Wa-lah they were able to produce a report that shows major structural damage. I immediately contacted the dealership and asked why I was told some untruths the previous evening that they do not sell vehicles with prior major damage; Tim knew from last evening that I would not have purchased the vehicle if I had seen this report. The manager, Tim, informed me that it was not their responsibility to provide the report and it was mine if I really wanted to know the history of the vehicle I should have paid for it myself and that I had already executed the contract and purchased the vehicle and there was nothing they could do about it. I contacted my lawyer regarding this transaction and he informed me that unfortunately hearsay evidence is not admissible in court unless a statue or rule provides otherwise and in this case it would be hard to prove unless there is or was evidential pattern of deceptive practices. So, needless to say, this was my mistake and I bear the consequences of not waiting for the CarFax report. With that being said, ended up purchasing an extended warranty through AAA for sense of security for myself and my daughter in the event something major occurs with the vehicle. Since the purchase of my daughter’s vehicle there have been numerous instances in which I have been told that Intellicar of Dover has previously sold many vehicles with prior structural damage or have been involved in accident or number of accident that their CarFax equivalent report does not report. Most information came to light once their vehicles were taking to the Big 3 dealerships and true information was disclosed by CarFax. My only mistake in this matter was to be too trusting and believe Intellicar of Dover was an honest and reputable business! I recommend you steer clear of this dealership and take your hard earned money and spend it elsewhere. Again, the salesman, DeAngelo was awesome but Tim is dishonest and deceptive More

Great experience! Love the team helped me get the car I want! Went there looking for a car and couldn't have gotten better customer service. want! Went there looking for a car and couldn't have gotten better customer service. More

This was the best and easiest buying experience I've ever had. The staff is amazing and I was able to get the exact car I wanted. had. The staff is amazing and I was able to get the exact car I wanted. More

No brainers experience to sell my car to IntelliCar. Justin did a great job with my car and the financing was quick and extremely easy. Justin did a great job with my car and the financing was quick and extremely easy. More

I appreciate excellent communication via email, text, and in person. Purchased my vehicle in under and hour when I went into the store and was very pleased. in person. Purchased my vehicle in under and hour when I went into the store and was very pleased. More