Integrity Chevrolet

I’ve taken my 2017 Silverado here for multiple oil changes. Hadn’t really had any problems until June 2023 when I had a rattle under the car. Took in the truck, and it was at the dealer for 5 days. Th changes. Hadn’t really had any problems until June 2023 when I had a rattle under the car. Took in the truck, and it was at the dealer for 5 days. They said it was an issue with the flex plate and had to replace it. Rattle went away for a little while but it was back in September 2023. Took the truck back in where it sat for 4 days, when I called and asked about it, they said they hadn’t gotten to it yet. I said I had a trip planned and needed the truck back and I was on my way. When I got there the service tech said he had a mechanic look under the truck while I was on my way, and turns out it was just 4 loose bolts in the flex plate. That’s odd. But for now the sound was gone. 6 weeks later, driving home from a camping trip and my transmission. Luckily got it to another dealer nearby, which was 3 hours from home and my torque converter blew contaminating the entire transmission. And of course I was 60 days out of my power train warranty. Tried to work with Chevrolet and GM, neither could care less. Tried working with my home town dealership, never even got a call back from anyone. $7000 to replace the transmission. I’d suggest not using this dealer and also not using Chevrolet or GM either More

Had an appointment to get radiator fixed. They took car in garage at 830am,told it would be 5 hrs. Called after 5 1/2 hrs cause we heard nothing from them. Was told.ot would be 430pm before i They took car in garage at 830am,told it would be 5 hrs. Called after 5 1/2 hrs cause we heard nothing from them. Was told.ot would be 430pm before it was ready. Husband said put it back together and we will be there within 30 min to get. Got there and they hadn't done anything all day to it. The tech guy said other work orders came in and they went on and worked them in. So we had an app. And they took people ahead of us. Not the 1st time there has been a problem with them. Will not go back. Do not recommend them. Wouldn't have given them 1 star but had to in order to leave review. Went to Murfreesboro Chevy and everything was fine. Highly recommend Murfreesboro Chevrolet. More

I bought a new vehicle from Integrity Chevrolet. It was a good experience. I’ve had a good relationship with the service department, especially Eric. They always try and do me right. It was a good experience. I’ve had a good relationship with the service department, especially Eric. They always try and do me right. More

Dont buy anything they worked on they will sell a unsafe vehicle as quick as a new one. Even when you take it back with issues they wont look at them and tell you its fine and its a used car..... even thoug vehicle as quick as a new one. Even when you take it back with issues they wont look at them and tell you its fine and its a used car..... even though the issues directly involved More

I have had very good service and all employees are very helpful.the service manager goes out of his way to make sure you are happy. helpful.the service manager goes out of his way to make sure you are happy. More

Worst dealership I have ever been to in my life! And that is an understatement! And that is an understatement! More

The dealership should be called "Lack of" Integrity Chevrolet. Because of Chip Shortages and every dealer trying to sucker the consumer into PAYING OVER MSRP because they can, an informed buyer knows w Chevrolet. Because of Chip Shortages and every dealer trying to sucker the consumer into PAYING OVER MSRP because they can, an informed buyer knows what the actual cost is. They advertise a vehicle for a few percentage points under MSRP but when you get there with CASH IN HAND, the below MSRP suddenly jumps to 6K over MSRP. When you inquire why, they give you a SONG and DANCE that they added to few hundred dollars in parts so you need to pay 6K over MSRP. A Complete Joke and Buyer Beware! More

We worked with Jordan and he was VERY friendly and informative. We didn't end up buying from here, but I would still reccomend Jordan to anyone looking. informative. We didn't end up buying from here, but I would still reccomend Jordan to anyone looking. More

Absolutely horrible dealership with absolutely NO integrity! Chipped the paint on not just 1 wheel but all 4 wheels on my 2020 Chevrolet Silverado after I told them twice and left a note for technici integrity! Chipped the paint on not just 1 wheel but all 4 wheels on my 2020 Chevrolet Silverado after I told them twice and left a note for technician in the drivers seat. 0-10 would not recommend this dealership and would rather drive out of town for service or purchasing another vehicle. Please understand that the service manager has no xxxxx and will not make right by a customer! More