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Integrity Chevrolet

Chattanooga, TN

3.5
78 Reviews

2110 Chapman Road

Chattanooga, TN

37421

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Showing 78 reviews

March 21, 2023

I bought a new vehicle from Integrity Chevrolet. It was a good experience. I’ve had a good relationship with the service department, especially Eric. They always try and do me right. More

by droberts3652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Link, Wayne Tubbs
March 07, 2023

Dont buy anything they worked on they will sell a unsafe vehicle as quick as a new one. Even when you take it back with issues they wont look at them and tell you its fine and its a used car..... even thoug More

by Jonathan Kilgore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
RYAN HUGHES
February 19, 2023

I have had very good service and all employees are very helpful.the service manager goes out of his way to make sure you are happy. More

by ed.schell67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Tubbs
January 17, 2023

$187. 91 to move a fuse that was placed in the wrong slot. This is absolutely ridiculous and I will make sure that everybody I talk to you knows to never us More

by Chris Hyde
Purchase Time
Recommend Dealer
No
Employees Worked With
Jimmy Holloway
Jan 19, 2023 -

Integrity Chevrolet responded

Our technicians had to diagnose the problem caused by another party. We used wiring schematics and traced aftermarket wiring to the fuse block. It wasn't the cost of the fuse it is the value of having certified trained technicians to diagnose and correct a problem others may not be able to do. We hire and train top technicians and invest in the best equipment to offer our customers a positive experience.

September 30, 2022

Worst dealership I have ever been to in my life! And that is an understatement! More

by Julian Caldwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
April 22, 2022

The dealership should be called "Lack of" Integrity Chevrolet. Because of Chip Shortages and every dealer trying to sucker the consumer into PAYING OVER MSRP because they can, an informed buyer knows w More

by CJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ALEX MURASKI
February 06, 2022

We worked with Jordan and he was VERY friendly and informative. We didn't end up buying from here, but I would still reccomend Jordan to anyone looking. More

by Bkimsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JORDAN MILES
December 13, 2021

Absolutely horrible dealership with absolutely NO integrity! Chipped the paint on not just 1 wheel but all 4 wheels on my 2020 Chevrolet Silverado after I told them twice and left a note for technici More

by znaa9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Magiera & Lance Galyon
August 21, 2021

I have a 2019 Silverado 1500 have problem with transmission slamming in gear from reverse to drive. I was told this normal and they couldn't do anything about it. I am 70 years old and have alway More

by Johnhaggard51
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse in service, KEN BRYANT
August 11, 2021

Very prompt and affordable tires and oil change..I have been pleased with the service. More

by Chrystine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN BRYANT
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