Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Integrity Buick GMC Cadillac
Chattanooga, TN
102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 102 reviews
January 06, 2020
DO NOT WORK WITH GREG POPE. I RECOMMEND JACOB STANLEY. Would be 5 stars but Greg Pope provided horrible service during the process of buying the truck I bought by accusing a customer of wrecking the vehicl Would be 5 stars but Greg Pope provided horrible service during the process of buying the truck I bought by accusing a customer of wrecking the vehicle before even looking to see what was wrong with the vhicle. Told me to "think about what I did to the truck and call him back when I knew what I did and to come down to Integrity GMC to pay for it". Truck was never damaged when I test drove it. Greg confirmed that before and after I returned the vehicle. Jacob Stanley however provided excellent service and was great to work with. I would recommend him to anyone looking to buy a vehicle. Jacob made sure I was taken care of when I came back to look at the truck one more time He made the process more smooth after Greg Pope gave me no choice but to decide to walk away from buying the truck and possibly returning to Integrity Buick Cadillac GMC for any vehicles in the future. Jacob represent the dealership like it should be unlike Greg. More
by Gbaugh
Employees Worked With
Jacob Stanley. Greg Pope. , Bailey Morgan
January 02, 2020
Buying car Our experience with Integrity Automotive Group was EXCEPTIONAL! From the website, to the salesperson (Bridget), to the test drive and buying our SUV, Our experience with Integrity Automotive Group was EXCEPTIONAL! From the website, to the salesperson (Bridget), to the test drive and buying our SUV, it was a very pleasant experience. We will definitely recommend this dealer and will be back when we are looking for another vehicle! More
by EAH
Employees Worked With
Bridget Sanders
December 26, 2019
1Fix 1Broke Plus: Easy to get appointment Plus: Friendly Staff Plus: Loaner car for long waits Minus: Each time (twice) I have had electronics repaired for rec Plus: Easy to get appointment Plus: Friendly Staff Plus: Loaner car for long waits Minus: Each time (twice) I have had electronics repaired for recalls or bulletins something that worked before didn't when I got my truck back. Most recently the high beam control. So I'm having to take it back again. More
by D.
Employees Worked With
Matthew Lockhart
December 18, 2019
Best customer service I've received all year! Had a great experience with the customer service department, specifically Ashley. Very friendly and professional. She answered all of my questions and Had a great experience with the customer service department, specifically Ashley. Very friendly and professional. She answered all of my questions and anything she didn't, she got me an answer promptly. More
by AB_theYoda
Employees Worked With
Ashley Joga
December 15, 2019
This dealership is 5 star based on the customer service alone! Ashley os always a pleasure to work with ratjer I have to call in or take my vehicle in for service. alone! Ashley os always a pleasure to work with ratjer I have to call in or take my vehicle in for service. More
by albajoga1
Employees Worked With
Ashley
December 15, 2019
This is a great dealership! The customer service is the best of the best in Chattanooga! Keep up the great work Narissa, Sophi, and Ashley! best of the best in Chattanooga! Keep up the great work Narissa, Sophi, and Ashley! More
by jakam555
Employees Worked With
Ashley, Sophi, Narissa
December 13, 2019
Great dealership Always a pleasure to use this dealership for all my service needs. The service girls, Narissa, Sophie, and Ashley know me by name and always make me f Always a pleasure to use this dealership for all my service needs. The service girls, Narissa, Sophie, and Ashley know me by name and always make me feel welcome. Thanks ladies! More
by Awhite60
Employees Worked With
Ashley, Sophi, Narissa
December 13, 2019
This is a great dealership! Very thankful that they know my name and always attentive to my needs. Just need to say Ashley Narissa and Sophi are the best in customer service. my name and always attentive to my needs. Just need to say Ashley Narissa and Sophi are the best in customer service. More
by Bwhite88
Employees Worked With
Narissa, Ashley, Sophi
December 10, 2019
Always have great service! Call in and spoke to Ashley Joga, she's always so cheerful and positive, helpful with answering questions and handling any situation with ease ☺️ Joga, she's always so cheerful and positive, helpful with answering questions and handling any situation with ease ☺️ More
by jakewilder31
Employees Worked With
Ashley Joga
December 06, 2019
Anytime I’ve had a question or issue, Ashley Joga has been knowledgeable and helpful. She makes sure you’re taken care of and does it with a smile on her face! Thanks, Ashley! been knowledgeable and helpful. She makes sure you’re taken care of and does it with a smile on her face! Thanks, Ashley! More
by ThoughtfulHawk
Employees Worked With
Ashley Joga
