Integrity Buick GMC Cadillac

Service Scheduling Nightmare The only reason for two stars is that I have been satisfied with the actual work done, however dealing with service advisor is another story. They nev The only reason for two stars is that I have been satisfied with the actual work done, however dealing with service advisor is another story. They never call you back or keep you informed as to what is going once you do make it to service. I leave messages for service GM as well as Dwight Morgan who I believe is one of the owners. He doesn't have the courtesy to call back either. Apparently he feels it's more important to run his mouth off on TV boasting that Integrity is the best!! Ya right. I'll drive 25 miles to another dealership in Cleveland where they treat you with respect. I will never step foot in their dumpy joint again and can only look forward to the day they are out if business. Have a great day Mr. Morgan et al. More

Integrity is just a name to them Integrity is defined as having strong moral principals and doing what is right. When you ask for the owner to reply to an issue multiple times and yo Integrity is defined as having strong moral principals and doing what is right. When you ask for the owner to reply to an issue multiple times and you do not get a returned e-mail. You have to believe they know they are in the wrong and do not want to admit it, or continue to keep profits off first time buyers. I assure you after purchasing 2 vehicles from them within the past 3 years, I will not buy another from them. More