Integrity Buick GMC Cadillac

Best car buying experience I started this deal out on the internet. We live in the Birmingham,AL area. Then he called me and we drove to Chattanooga. We were dreading this so ba I started this deal out on the internet. We live in the Birmingham,AL area. Then he called me and we drove to Chattanooga. We were dreading this so bad, you can't imagine. When we arrived Bailey morgan was there to grett us and had the vehicle out front ready for us to test drive. Then Jake Calella took care of explain things and answered all our questions. We have bought vehicle for 40 plus years. This was the absolute best experience we have had. When we get ready for another GMC we will go back to Integrity in Chattanooga if Bailey and Jake are still there. We were only there less than 2 hours. Not one stomach ache throught the whole thing! many kudos to Bailey and Jake! More

Exceptional Service The service team at Integrity greet me with a smile and eagerness to meet my needs. They are prompt, and let me know if there are any issues I have no The service team at Integrity greet me with a smile and eagerness to meet my needs. They are prompt, and let me know if there are any issues I have not recognized. More

Trust Worthy I have recommended friends and family to buy from Integrity. They have all been well pleased.Joel in the service dept.is very nice . The showroom and I have recommended friends and family to buy from Integrity. They have all been well pleased.Joel in the service dept.is very nice . The showroom and lounge area is very nice and comfortable . More

Excellent experience in buying a new vehicle. Was interested in ordering a new vehicle. Salesman Max Jewell and General Manager Bryan House walked me right through the process. I was pleased with Was interested in ordering a new vehicle. Salesman Max Jewell and General Manager Bryan House walked me right through the process. I was pleased with their continued contact with me throughout the weeks long process. Closing the sell was painless and a very good buying experience. These folks treat you right. When it's time to buy another vehicle I'll be back. More

Joel is amazing Joel knows his job very well an he sold us tires we wasnt planning on buying to my husband that is a million dollar salesman. Joel is very knowledgeab Joel knows his job very well an he sold us tires we wasnt planning on buying to my husband that is a million dollar salesman. Joel is very knowledgeable an professional More

Great result on several issues My DTS had a plumb flat tore up water pump and other items that required attention, Dustin behaved very well by providing clear & timely updates, conf My DTS had a plumb flat tore up water pump and other items that required attention, Dustin behaved very well by providing clear & timely updates, confirming extra recommended items before commit, and promptly re-invoicing me when I discovered and shared the car's rare extended warranty. Excellent customer experience for me, well done. Joel provided a similar experience during my first service trip to Integrity a few months ago. Years prior, I had Malibu recall work done at Integrity, it was done with the same solid and friendly help. Checkout staff (I did not get her name) was friendly, engaged, and efficient. More

Key & FOB Matt was extremely helpful & professional in making an appointment. Personal reasons required rescheduling 1st appointment. Matt rescheduled immediat Matt was extremely helpful & professional in making an appointment. Personal reasons required rescheduling 1st appointment. Matt rescheduled immediately. Matt worked with me during the service as I needed to leave my vehicle and pick up later. He kept me informed and was very informative as to processes getting me where needed within the dealership to check out properly. Thanks you, Matt for a pleasant experience. More

Service Very friendly and update on the status often. They listen very well to the symptoms to make sure repair closes and explains the symptoms. Not just i Very friendly and update on the status often. They listen very well to the symptoms to make sure repair closes and explains the symptoms. Not just in and out. More

Out of town Service We were out of town and the change oil warning came on. With only 3% oil life remaining, we called. Matt and Chris got us worked into their schedule We were out of town and the change oil warning came on. With only 3% oil life remaining, we called. Matt and Chris got us worked into their schedule, completed the service and got us back on the road. Service personnel were courteous and kept us on our trip schedule. More