Integrity Automotive
Albuquerque, NM
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Customer here service sucked, bad experience They never returned my calls, known dealership associate Joe amijo was a punk xxxxxx to put it nicely, he was beyond an unprofessional jerk They never returned my calls, known dealership associate Joe amijo was a punk xxxxxx to put it nicely, he was beyond an unprofessional jerk More
Honest and Easy Great salesmen.....great F&I Manager. Very attentive and understanding. I will be purchasing my next car from them for sure. They know what the Great salesmen.....great F&I Manager. Very attentive and understanding. I will be purchasing my next car from them for sure. They know what they are doing. More
Best dealership in New Mexico This was the best experience I've ever had purchasing a vehicle. Honest owners, fair pricing and an outstanding staff. I will definitely recommend thi This was the best experience I've ever had purchasing a vehicle. Honest owners, fair pricing and an outstanding staff. I will definitely recommend this dealership to all of my family and friends. Thank you Integrity Automotive! More
Purchased Ford Mustang GT - Overall great service Went in for my daughter, Michael and Joe are on point when it comes to working a deal. Thank you guys for helping us and making the deal as smooth a Went in for my daughter, Michael and Joe are on point when it comes to working a deal. Thank you guys for helping us and making the deal as smooth as possible. These guys know what their talking about and are easy to work with. The young lady at the reception area and Laura in finance were pleasant as well. That is refreshing. We will recommend you guys to family and friends and we will be back soon for our next purchase. Best Wishes - Keep on rockin' More
Ended up paying $1,000 more than advertised price So basically I was on the search for a used car on cars.com and stumbled upon this car on their website advertised for the price of $9,499 and right a So basically I was on the search for a used car on cars.com and stumbled upon this car on their website advertised for the price of $9,499 and right away sent an email stating I was very interested in checking out the car and making a $4,000 cash down payment. This car was within the price range I was looking for so I was corresponding back and forth with Jonathan via email to schedule a date to check out the car. I gave them a call the day I had time to go see it and they told me it was in the shop so they had to go and run to get before I showed up. As I was about to arrive at the dealership, Jonathan gave me a call and informed me that there were people that showed up and were interested in the car also, so I told him I would be right there. As soon as I arrived at the dealership, I asked for Jonathan and was told that he was working with someone else at the moment so I worked with the lady at the front desk and she informed me that there was already a group of people working out the paperwork for a trade in to try to get the car. I told her my situation and that I had $4,000 cash to put down on the car right then and there and she said she would see what she could do for me. She then came back with an offer of $11,500 for 36 months at 2.55% interest. I immediately turned it down, as it was much more than the price they had advertised on their website and told her that that price was not anywhere near what the advertised price was and that I only came to get the car because of the price I saw on their website for $9,499. Eventually Jonathan came out and I informed him that they were trying to charge me much more than what their website said so he became the middle man between me and the lady I was working with. I myself did not like the way that was dealt with, to me it was just bad business. With all this being said he was constantly going back and forth with different offers and we were never able to get the price down to the advertised $9,499. I basically had to settle with a price 0f $10,500 for 48 months at 2.25% interest because I simply did not have the time to waste as I had a trip to Dallas the next morning. Also, I took the car on a test drive and the check engine light came on and I asked about it and was basically told that I can take it to Motiva on my own time and work with them myself and they could fix it for me. They gave me no further action or contacts that I could work with to resolve the issue. Over all, I am very unsatisfied with the fact that I ended up paying $1,000 more than what was advertised, I definitely would be more aware of asking what the price they really are asking for before making a trip out to look at a vehicle. More
Best place to purchase your vehicle This is the best dealership in Albuq, they are professional, family owned, and have excellent customer service. Claudia and Jay are amazing, so is the This is the best dealership in Albuq, they are professional, family owned, and have excellent customer service. Claudia and Jay are amazing, so is the finance dept! More
Out of State Buyer - Great Experience We bought an Audi A4 recently from Integrity. We saw it online, called Integrity, agreed on a price on Friday and flew from Dallas to Albuquerque the We bought an Audi A4 recently from Integrity. We saw it online, called Integrity, agreed on a price on Friday and flew from Dallas to Albuquerque the next morning to pick up the car. Once we arrived, the car was ready for us and we took the car for a drive to check it out. Upon returning to Integrity, the paperwork only took a short time and we were on our way and arrived back in Dallas late that night. I appreciated how up front Integrity was about everything over the phone - there were no surprises when we arrived. I've bought several cars long distance, and firmly believe that you're buying the integrity of the person selling the car as much as the car itself. Strong marks for Integrity. I would definitely recommend them and would buy from them again. More
Great Customer Service! They worked really hard and got us into the cars we needed. Our family is safe and secure now! Not only that, but cars are economical and great for th They worked really hard and got us into the cars we needed. Our family is safe and secure now! Not only that, but cars are economical and great for the environment. Big thank you! More
Awesome people to work with!!! These guys and gals and the best to work with!! The Family atmosphere makes for a easy buying process. They got me into the car I wanted for the terms These guys and gals and the best to work with!! The Family atmosphere makes for a easy buying process. They got me into the car I wanted for the terms I was asking for!! I will definitely be back for my next vehicle. And will send friends and family to get their cars here!!! More
Smooth If I could give more than 5 stars I would. I had been to other dealer over the past month but Dealing with this company was like dealing with family If I could give more than 5 stars I would. I had been to other dealer over the past month but Dealing with this company was like dealing with family or a good friend. There was no pressure, they seemed to hear my financial needs. I felt like it was a joint effort to make sure the deal went thru. Other staff were warm and welcoming. Everyone should have the heart and ethics and INTEGRITY that this dealership has. Thank you for the experience. More