Ingram Park Nissan

Was lied to and mislead I was told I could purchase two key fobs, then two hours later told that they only had one in stock. But, I could wait an additional two hours and the I was told I could purchase two key fobs, then two hours later told that they only had one in stock. But, I could wait an additional two hours and they’d get another. I was charged $350 for one and told I would have to purchase the second one at the same price at a later date if I couldn’t wait the additional two hours after driving over 100 miles to get there one way, with my vehicle on a tow trailer More

Great service Came here for a door handle replacement and was quoted 400 dollars at gunn nissan but came here and Dustin and the crew were able to do it for 150 dol Came here for a door handle replacement and was quoted 400 dollars at gunn nissan but came here and Dustin and the crew were able to do it for 150 dollars. The staff was friendly and prompt to get the issue resolved. I would definitely reccomend this dealership to anyone having issues with there nissan. And look forward to doing business with them in the future More

SCAM ARTISTS Damon Johnson and ken from finance don’t know how to close a deal ! Internet sales show a car for a price plus tt&L and they will not let you have it Damon Johnson and ken from finance don’t know how to close a deal ! Internet sales show a car for a price plus tt&L and they will not let you have it at that price because they say there loosing money at that price so why the xxxx do you BOZOS advertise a car for a price you won’t sell at !! FALSE advertising ! These two guys stink at what they do ! Jokers at best More

Dishonest Told us we would have to get base model to get payment wanted but 1 day later advertised a upgraded model for 5000 less. Went back to dealership asked Told us we would have to get base model to get payment wanted but 1 day later advertised a upgraded model for 5000 less. Went back to dealership asked for to trade for upgraded model was told it had sold but then found out it wasn't and asked to redo lease with the upgraded model and they wouldn't do it. I have bought 5 Nissans including this one and will not be doing business again. This is how they treat a long time,loyal customer. They made excuses for why they couldn't do the deal when in actuality the could of being that the bank didn't even have the paperwork yet. More

Fraudulant claims Never got there.Daniel,service advisor contradicts what is said on several websites about reflashing computer after having replaced MAF sensor.Althoug Never got there.Daniel,service advisor contradicts what is said on several websites about reflashing computer after having replaced MAF sensor.Although a shop checked mine with a meter and replaced it,he insists the problem is with the throttle body needing cleaning that has to be done BEFORE flashing the computer.Of course there is a fee.Under 80,000 the flashing should be free,so of course,the cleaning fee! More

Wrong address put on my invoice. Check your address on your invoice before you pay for the service. My service invoice had someone else's address which I didn't notice till I got home Check your address on your invoice before you pay for the service. My service invoice had someone else's address which I didn't notice till I got home. I called them back and asked them if they could correct the invoice and put the correct address. They told me once they close out the invoice it can not be changed and stays that way in their system.. More

I was very happy with my Service Advisor. Gerardo Mendoza was my Service Advisor. I was very happy with the way he treated me and my vehicle. It’s nice to have someone who truly cares. I would Gerardo Mendoza was my Service Advisor. I was very happy with the way he treated me and my vehicle. It’s nice to have someone who truly cares. I would definitely recommend him. More

Unprofessional Service & Poor Communication My TPMS was not working and the light was out. Nissan asked if under warranty, I figured they were connected to a main frame but sales person didn’t t My TPMS was not working and the light was out. Nissan asked if under warranty, I figured they were connected to a main frame but sales person didn’t try to find out. Therefore I called the state of MD and they gave the sales person a number to check for warranty with my cellphone. I started with a team leader called Barry and evidently he passed my information to a Larry without informing me. When I arrived to pick up my car after service an Anthony waited on me. He handed over my remote to the cashier. When I paid for service I drove home to find out my remote was broken and Anthony never spoke a word about my remote. The communication was very poor, you are suppose to keep your clients informed. More

Blown away I was truly blown away with my experience at IPAC Nissan. My salesman Nick Stephens, went above and beyond to get me the exact car I wanted! He was ve I was truly blown away with my experience at IPAC Nissan. My salesman Nick Stephens, went above and beyond to get me the exact car I wanted! He was very knowledgeable and made the long process of buying a car a bit more bearable. I will definitely be sending my friends and family to Nick and his team for years to come. More