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Ingram Park Nissan

San Antonio, TX

4.5
593 Reviews

6990 Northwest Loop 410

San Antonio, TX

78238

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Showing 593 reviews

October 11, 2021

Great purchasing experience with car sales man Tony Carrillo. Thank you! I recommend you all! More

by julioswife08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Carrillo
Oct 12, 2021 -

Ingram Park Nissan responded

Hi, we're happy to hear you had such a positive experience with Tony! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 16, 2021

Not sure why I did not learn my lesson sooner. They are a rip off. They charged me $500 for a tire that cost $190. They intentionally messed up the car out of spite. Do the world a favor and keep their drive More

by Infokuadracs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t recall
Sep 17, 2021 -

Ingram Park Nissan responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (210) 681-6300. We look forward to hearing from you. Cassie Torres Owner Loyalty Manager Ingram Park Nissan 210-681-6300 ext. 1209

July 15, 2021

The salesman, Isaiah, responded to my inquiry about a Tundra. He quickly assess my needs and even was thoughtful enough, because I recently injured my leg and could not walk properly due to a cast, offer More

by billyg4jesus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Nava
Sep 06, 2021 -

Ingram Park Nissan responded

Billy, What a wonderful review! We love to hear that Isaiah made your recent sales experience so wonderful. All of us here at Ingram Park Nissan appreciate your business and truly love to see positive feedback about our wonderful team. Thank you so much for trusting us with this purchase! We hope to see you down the road. Respectfully, Cassie Torres Owner Loyalty Manager Ingram Park Nissan 210-681-6300 ext. 1209

May 06, 2021

Do not, under any circumstances sell your vehicle to iPac Nissan. They engage in misleading and dishonest business practices above and beyond what you would expect even from a used car dealership. In More

by fluidfox
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Martinez
January 31, 2021

They met all my needs and really listened to what I was looking for and pricing was awesome! They did not give up and made what I thought impossible possible.. Gave me a smiling experience. Thank you Nick! More

by aguero.jm333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smith
Feb 09, 2021 -

Ingram Park Nissan responded

Hello Julie, This was probably one of our favorite reviews, and you know this made Nick grin wide. We hope you are enjoying your new Nissan and we are thrilled you joined the IPAC Nissan family. Please do not hesitate to reach out if you have any questions or concerns, we are here to help! Stay safe & healthy, Cassie Torres Owner Loyalty Manager Ingram Park Nissan 210-681-6300 ext. 1209

January 30, 2021

I have been very pleased with my experience with dealership and the sales rep, Luis Perez. He has been cordial and informative with the sale. This my second purchase from IPAC. Thank you for your More

by Czbeech63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Perez
Feb 09, 2021 -

Ingram Park Nissan responded

Czbeech63, thank you for your kind review; we are happy to pass along your comments to Luis and our sales team here at Ingram Park Nissan! If you should have any questions or concerns, please give us a call - we're always happy to help! Stay safe & healthy, Cassie Torres Owner Loyalty Manager Ingram Park Nissan 210-681-6300 ext. 1209

July 17, 2020

DONT EVER TRUST THIS NISSAN DEALER WITH YOUR VEHICLE NOT EVEN A MINOR OIL CHANGE. THEY WILL STEAL_TAKE YOUR MONEY AND LIE ABOUT DOING THE WORK AND REPAIRS, THEN REFUSE TO TAKE RESPONSIBILITY FOR THEIR NEG More

by Wrslnrugrat
Recommend Dealer
No
Employees Worked With
Ted,, Steve Cotter
March 05, 2020

Not to be trusted - very cliched tactics. I had a really bad experience this past weekend. I had used our companies "benefit" TrueCar to find my myself a used F-150 (don't bother with TrueCar More

by Ovidio
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelina Carter
January 13, 2020

Ingram Nissan called me on a Tuesday and lady by name of Lourdes informed me that I was gualified for 25k car loan and I asked her was that preapprove and she no you are approved so we set the appt up f ki More

by Mary rice
Recommend Dealer
No
Employees Worked With
2 star, Jimmy Foster, Ruben Alvarez, Joey Lopez, Joe Cooks
October 03, 2019

Worst experience. Liars, deceitful crooks It was a terrible experience. A den of thieves. I was quoted one price from the internet sales person and their manager agreed on my payments. When I More

by Jesse C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of any names, but Mary was very helpful.
Oct 20, 2019 -

Ingram Park Nissan responded

Hello Jesse, Your experience is important to us and we will work hard to turn this experience around if possible. Please give me a call at your earliest convenience, 210-681-6300 ext. 1209. Respectfully, Cassie Torres Owner Loyalty Manager IPAC Nissan 210-681-6300 ext. 1209

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