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Ingram Park Nissan
San Antonio, TX
578 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 578 reviews
April 21, 2022
These guys are crooks and very, very dishonest. Please don't trust their good review as there seems to be a pattern there. They must have had their family members or friends call in for the few goo Please don't trust their good review as there seems to be a pattern there. They must have had their family members or friends call in for the few good review they do have. Got a promotional letter stating they wanted to buy my 2015 Nissan Altama, which is in in mint condition) for about just under $13,000,00. OK Ill bite, I went there and saw a 2018 Altama with a bad dents, scratches and pretty badly used tires with 45,000 for $23,95.00. As I walked the lot I saw a 2022 for $27,000.00. Okay who's the idiot who is going pay $24.000.00 for a used Nissan with dents and in C condition when they can get a new one with warrantee for $3,000.00 more? (The value of a 2018 Nissan based on listings for the 2018 Nissan Altimas on websites average listing price is $16,200. Prices ranges from $14,000 to $20,500 for mint condition Nissan (MINT CONDITION). I quickly noticed that their prices for used vehicles were over-inflated. So lets say you take the mid range for this 2018 damaged vehicle in C condition it should run about $17,000.00 at best, minus my $13,000.00 they offered me for my trade-in that leaves a balance of $4,000.00, RIGHT? Basic first grade math, Plus a few add on's of course, so lets say $4,500.00 balance, RIGHT. These two cons go to a private room, including the manager and come out with a figure of $18,950.00 more for the used dented 2018 Nissan and also taking my 2015 mint condition Nissan as a trade-in. How the heck do you get $19,000.00 balance when the vehicle is really worth $17,000.00 or lets say $19,000.00 on the high end minus a trade-in of $13.000? That leaves a balance of $6,000.00, not $18,950.00 more. STAY AWAY FROM THESE GUYS More
by AnthonyCTobias
Employees Worked With
STAY AWAY FROM THESE GUYS , Angel Villafuerte, Roman Rodriguez, Luis Perez, Juan Gomez, Joey Lopez, Joe Cooks
April 01, 2022
After waiting 1 hour 45 minutes for "express" service my car wasn't even in the bay. Express, service advisor and service manager all kept telling lies. I will NEVER return and have advised family, friend car wasn't even in the bay. Express, service advisor and service manager all kept telling lies. I will NEVER return and have advised family, friends and co-workers not to go there also. Shouldn't be called service because there WASN'T ANY!!! More
by dfrazor
Employees Worked With
Anthony Molina, Albert Cantu and No Name Express Advisor
November 06, 2021
2 terrible experiences with ipac Nissan. First was with the service department. Didn’t do a service but charged me for it. And then didn’t want to refund my money. Had to call th we general manager. Then the service department. Didn’t do a service but charged me for it. And then didn’t want to refund my money. Had to call th we general manager. Then they called and wanted to buy my vehicle. When I went. I never heard from anyone if I was approved after they kept me there fir three hours. Will never go back. More
by dwwoods1972
Employees Worked With
Joseph Guitterrez
October 24, 2021
Great Job 👍. On 10/09/21, I had a service appointment to complete Recall work. Had to wait since May for the parts, for Drivers Assit. Finally had work completed. I have to say I had the Best Service Adviso complete Recall work. Had to wait since May for the parts, for Drivers Assit. Finally had work completed. I have to say I had the Best Service Advisor (Dillon Vikari)! He located the parts Left and Right Sensors. My whole process took about 3 Hours. Dillon offered me the Shuttle, which I took. He kept me informed through the whole process. He went out of his way to show me where the Driver Assit Sensor's are located. (Dillon Vikari) is a true Asset to the IPAC Nissan Service Team. Keep up the good work! This is good customer service. I Recommend Dillon Vikari as your Service Advisor. 👍 Thank you. Michael C. . More
by michaelcanham
Employees Worked With
Dillon Vikari
September 16, 2021
Not sure why I did not learn my lesson sooner. They are a rip off. They charged me $500 for a tire that cost $190. They intentionally messed up the car out of spite. Do the world a favor and keep their drive rip off. They charged me $500 for a tire that cost $190. They intentionally messed up the car out of spite. Do the world a favor and keep their driveway. More
by Infokuadracs
Employees Worked With
Don’t recall
July 15, 2021
The salesman, Isaiah, responded to my inquiry about a Tundra. He quickly assess my needs and even was thoughtful enough, because I recently injured my leg and could not walk properly due to a cast, offer Tundra. He quickly assess my needs and even was thoughtful enough, because I recently injured my leg and could not walk properly due to a cast, offered to drive to my house and pick me up so I can see what the vehicle was like. More
by billyg4jesus
Employees Worked With
Isaiah Nava
May 06, 2021
Do not, under any circumstances sell your vehicle to iPac Nissan. They engage in misleading and dishonest business practices above and beyond what you would expect even from a used car dealership. In Nissan. They engage in misleading and dishonest business practices above and beyond what you would expect even from a used car dealership. In response to a promotional email stating: "WE WANT YOUR CAR! AND WE ARE PREPARED TO OFFER YOU RETAIL VALUE FOR IT! No purchase necessary, MUST ask to speak to John ********* to claim. Once inventory has been stocked this opportunity will expire. Call John at (***) ***-**** or EMAIL ME back to start this process TODAY!" I've redacted the phone number and his last name, of course. No additional terms and conditions on the email, no special requirements or anything of the sort. I went to the dealership with a clean car, lower than average miles, no mechanical defects or damage.. I was offered the Kelly Blue Book trade in value. This was about 4k under the cheapest retail value of this car. My counter was for them to find the absolute cheapest sales listing they could find for same year make model and approximate mileage and knock $500 off of that. They came back with... wait for it... The exact same number. They never had any intention of honoring what they advertised. That much became clear very quickly. But they still managed to trick me into using paid time off from work to drive over there and have my time wasted due to false advertising. More
by fluidfox
Employees Worked With
John Martinez
January 31, 2021
They met all my needs and really listened to what I was looking for and pricing was awesome! They did not give up and made what I thought impossible possible.. Gave me a smiling experience. Thank you Nick! looking for and pricing was awesome! They did not give up and made what I thought impossible possible.. Gave me a smiling experience. Thank you Nick! Aka The Dealmaker/ Dave Chappelle More
by aguero.jm333
Employees Worked With
Nick Smith
