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Ingram Park Nissan

San Antonio, TX

4.4
584 Reviews

6990 Northwest Loop 410

San Antonio, TX

78238

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Showing 584 reviews

November 10, 2023

Why have appointment times for oil changes when it took over 3 hours. Moses was very polite. More

by Sue.sucik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Dec 06, 2023 -

Ingram Park Nissan responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 10, 2023

Good service Sandra gives good attention and she reports my truck service thanks you Sandra More

by guatesantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
Dec 06, 2023 -

Ingram Park Nissan responded

Guatesantos, we are so happy to read such a great review about Ingram Park Nissan! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2023

The service was immediate and I have no problems with the service that was performed. More

by johnlew.jl57
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sandra, Ruben Alvarez
Dec 05, 2023 -

Ingram Park Nissan responded

Hi Johnlew.jl57, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 04, 2023

I sent a i am interested notification for a 2021 Honda Pilot that was listed for $36,495. Shortly after received a call from Alex and scheduled an appointment for that afternoon.when I arrive I first went More

by Justseekaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos
Jan 08, 2023 -

Ingram Park Nissan responded

Hi there, It's upsetting to hear that you did not receive the top-notch service we strive to provide. And just doing a quick search, the online price for the Honda Pilot we have in stock is not what you mentioned so we feel there may be a misunderstand. I understand you feel you wasted your time but I would at least love the opportunity to pair you with one of my Sales Directors, Eddie Sharrer to ensure we have one more chance to properly look at your request and see if there is any way we can earn your business. Please give us a call directly as 210-681-6300 ext. 1207 or ask for Eddie Sharrer. Thank you for your time and we look forward to doing business in the future. Respectfully, Cassie Cantu Owner Loyalty Manager Ingram Park Nissan

July 14, 2022

IPAC Nissan was awesome! Stephen was so nice and very compassionate! He did not pressure us but let us know that we actually had options! The process wasn’t too long either! More

by Mooney Mooney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen McCurdy ??????????, Jimmy Foster
Jul 15, 2022 -

Ingram Park Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ingram Park Nissan! We can't wait to see you again, have a great day.

May 13, 2022

I purchased a 2019 Nissan Rogue SV. My sales person was Nicholas Smith. I have to say, this was by far the worst experience I've ever had purchasing a vehicle. It's obvious they care mo More

by fabevaldez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Smith
April 21, 2022

These guys are crooks and very, very dishonest. Please don't trust their good review as there seems to be a pattern there. They must have had their family members or friends call in for the few goo More

by AnthonyCTobias
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STAY AWAY FROM THESE GUYS , Angel Villafuerte, Roman Rodriguez, Luis Perez, Juan Gomez, Joey Lopez, Joe Cooks
May 03, 2022 -

Ingram Park Nissan responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We hope you are willing to give us another chance. Please reach out to us so we can work towards a resolution. Cassie Torres Owner Loyalty Manager Ingram Park Nissan 210-681-6300 ext. 1209

April 01, 2022

After waiting 1 hour 45 minutes for "express" service my car wasn't even in the bay. Express, service advisor and service manager all kept telling lies. I will NEVER return and have advised family, friend More

by dfrazor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony Molina, Albert Cantu and No Name Express Advisor
May 03, 2022 -

Ingram Park Nissan responded

Hi, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. Cassie Torres Owner Loyalty Manager Ingram Park Nissan 210-681-6300 ext. 1209

February 07, 2022

Friendly sales person (Dwight), clean facility good car selection, great Saturday hours of operation, nice internet sales person (Sandra) More

by Achang78227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight , Jimmy Foster
Feb 08, 2022 -

Ingram Park Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2021

2 terrible experiences with ipac Nissan. First was with the service department. Didn’t do a service but charged me for it. And then didn’t want to refund my money. Had to call th we general manager. Then More

by dwwoods1972
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Guitterrez
Nov 10, 2021 -

Ingram Park Nissan responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to Cassie Torres, Owner Loyalty Manager, Ingram Park Nissan at 210-681-6300 ext. 1209 when you have a chance. Thank you, and we look forward to hearing from you.

Nov 10, 2021 -

dwwoods1972 responded

Yes I would love to speak with you. I’m sort of wondering what happened Friday when I was in your establishment. I still haven’t received a call letting me know the outcome. Thank you. Will be waiting for your call.

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