Ingram Park Nissan

Darwin Gomez was awesome. Our credit has seen better days but Darwin did not give up on us. He worked with us for 2 days, he helped us find a vehicle that we liked and were able to buy. Darwin i would recomm but Darwin did not give up on us. He worked with us for 2 days, he helped us find a vehicle that we liked and were able to buy. Darwin i would recommend to anybody, he has a great attitude and he is very helpful... I thank Darwin for taking time to help us out..... More

I went into the service department to replace a headlight on the driver's side. I arrived at 7:55 a.m., waited in the waiting room, and was told that the car will be ready by 10:30 a.m. I got tired of sittin on the driver's side. I arrived at 7:55 a.m., waited in the waiting room, and was told that the car will be ready by 10:30 a.m. I got tired of sitting and started to walk around and then that is when I noticed my car in the parking lot. I have no idea how long the car had been parked there. No one contacted me that my car was ready. I had to go to the cashier and have them page Ramon twice, but there was no response. No one knew where he was. One of the other service advisor called him on his cell phone, and we found out that he was test driving a car with another customer. The other customer advisor tried to locate the Invoice for my car but was unable to find one. Once Ramon came back to the Service Department he did not have the Invoice ready. Therefore, I waited a little bit longer for that to get done. He gave me a 10% discount. He said the discount was because I had to wait. However, I saw the draft workpaper for the invoice and workpaper had already indicated that he was going to give me 10% discount anyway. I final left the parking lot at approximately 11:20 a.m. This is the second time this has happen to me at the same dealership (IPAC). More

Sales Manager, Sales Rep. (Mario Q) and Finance Rep. (Bryant P) were very professional during my purchase of a 2011 Nissan Altima on Sept 5 2011. (Bryant P) were very professional during my purchase of a 2011 Nissan Altima on Sept 5 2011. More

I say ok for the rating because you guys kept me there for more than 6 hours! Who needs to be there that long not necessary! for more than 6 hours! Who needs to be there that long not necessary! More

I was given a great deal on a new vehicle and I appreciate everyone who was patient and friendly. I have already recommended IPAC to several friends! appreciate everyone who was patient and friendly. I have already recommended IPAC to several friends! More

Thank you to Brian for helping secure my great APR as my bank of 20+ years did not want to give me the rate (I missed the credit cutoff by 1 point). Thank you to James for making it right and saying " will bank of 20+ years did not want to give me the rate (I missed the credit cutoff by 1 point). Thank you to James for making it right and saying " will take care of you". Thanks to Craig for also taking care of my scuffed floor and saying "I am already on it". More

Overall a great experience as far as buying a car could be, I dealt with 3 other car dealers before Ingram park and ultimatly bought from them, enough said... be, I dealt with 3 other car dealers before Ingram park and ultimatly bought from them, enough said... More

I rated the quality of work as "OK" only because of the condition that the truck was given to me in, and when I say that, I mean the cleanliness of the vehicle. The truck was on the dirt lo because of the condition that the truck was given to me in, and when I say that, I mean the cleanliness of the vehicle. The truck was on the dirt lot from what I was told by Albert prior to it being put along the back fence. The truck was very dirty from being on that lot. I asked Albert if they were going to wash it and he assured me that they would. There was an attempt at washing it, but the job that was done was not impressive at all. There were marks left all over the truck and it was still dirty in a lot of spots on the truck, especially on the top of the truck and on the chrome bumpers. The grill looked as if it had not been touched at all. I honestly don't think it was done maliciously, but I think it was rushed. This was the only part of the experience that I was not satisfied with. More

Rick Diaz, the sales person, was very friendly and easy to work with. He listened quite well and understood what I wanted. He answered questions I had not thought of yet. The sales manager could have d to work with. He listened quite well and understood what I wanted. He answered questions I had not thought of yet. The sales manager could have done better with his ability to deal with my questions and willingness to meet my needs. I felt he was not willing to really be flexible. But, perhaps that was his role. More

Good experience overall. Salesman (Antwain Rawls) was very helpful and willing to work with the resources (trade in and down payment) I had. I would recommend this dealership to a friend if asked. very helpful and willing to work with the resources (trade in and down payment) I had. I would recommend this dealership to a friend if asked. More