
Ingram Park Nissan
San Antonio, TX
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Early in the year my wife was searching for a new car. We visited about 4 dealers in San Antonio, the first being IPAC Nissan. We were very impressed with the service and price of the vehicles we looked at a visited about 4 dealers in San Antonio, the first being IPAC Nissan. We were very impressed with the service and price of the vehicles we looked at as well as the friendliness and help that we received from our sales rep. Tucker. After looking at the other dealerships, we ended up coming back to IPAC and purchasing our new car with them. We've never been more happy and my wife absolutely loves her new Nissan Murano. More
My husband and I went car shopping. Before we went to IPAC, we went somewhere else first to see what cars were for sale and then decided on the color of blue for our next car. Did not find anything there IPAC, we went somewhere else first to see what cars were for sale and then decided on the color of blue for our next car. Did not find anything there. So we went to IPAC at Ingram. My husband and I met Saleman Rudy Hernandez and he drove us around in a car for about 30 minutes while we looked. Did not think that we were going to buy that car. I asked about it and he gave us the information. We liked the way the car drove. It was a beautiful Blue 2009 Nissan Altima 2.5 with low milage in great condition and we bought it. This was meant to be. If we had waited, somebody else would have bought our car. I was very hesitant to go car shopping but they worked with us and this was a wonderful experience. Thanks Again, Shaun Rice, Rudy Hernandez, & EJ Johnson II for working with us. More
This was by far my most pleasurable car buying experience ever. The employees here are extremely confident (Adam Garza excelled in this area)without being overly cocky. Both Jose, and the manager that spok ever. The employees here are extremely confident (Adam Garza excelled in this area)without being overly cocky. Both Jose, and the manager that spoke with me (don't recall his name) were very knowledgable, helpful, and best of all, not pushy! They seemed to have a genuine interest in getting the kind of vehicle and a purchase that we would feel comfortable with. They were exremely helpful and considerate of the great distance that we had traveled to make a purchase from this dealership. They went above and beyond the call of duty in trying to make this as painless of a process as possible and even offered things that no other dealer has in order to get us the purchase we desired. My family and I were extremely pleased with this dealership and purchase. In fact, we were so elated that within 24 hours of our purchase we had already recommended Ingram Park Nissan to family members who live even further than we do from the dealership. Unless something drastic changes with the dealership or we move a great deal further away, I will from this point forward always buy my vehicles from this dealership, despite the distance required to get there. Further, any time we are in the area again, they openly asked us to stop by to take advantage of their supeior service and even offered further amenities. I absolutely loved this dealership and its personnel. If only they were located in a closer proximity. More
I recently purchased a 2012 Nissan Juke. I had the pleasure of working with Louis Rivera who was an excellent salesperson with a great sense of humor and lots of patience. Louis was very knowledgeable pleasure of working with Louis Rivera who was an excellent salesperson with a great sense of humor and lots of patience. Louis was very knowledgeable, pleasant and easy to deal with. Shaun Rice the sales manager was also very knowledgeable and trust-worthy. Both Louis and Shaun assured me that they would work with me to get the deal I wanted. Thank you again Louis & Shaun for your assistance. Your professionalism and honesty was both appreciated and welcoming. More
The service was great from the beginning. Addam was very helpful in all aspects. We test drove a couple of cars, he was very knowledgeable with the features of the vehicles. He was very observant as to see helpful in all aspects. We test drove a couple of cars, he was very knowledgeable with the features of the vehicles. He was very observant as to see what the comfort level was when I was test driving the vehicles. More
A wonderful experience. Craig and Shaun were very friendly, and worked with me to provide the best purchase price and monthly payments. They went to extremes to make the deal work for me, without a h friendly, and worked with me to provide the best purchase price and monthly payments. They went to extremes to make the deal work for me, without a hassle. I will definitely recommened IPAC Nissan. My father had purchased a vehicle years previous, and Shaun recognized him! Great experience!!!! More
The puchase process went very smooth. The price of the vehicle was quoted on line and verified by the internet sales representative (Dale ???) who was very professional, knowledgeable, and nice as we disc vehicle was quoted on line and verified by the internet sales representative (Dale ???) who was very professional, knowledgeable, and nice as we discussed the advertised price, vehicle features, and availabilty. I assured the phone rep that I would purchase the vehicle if all was as represented by phone (price, features, availability) and would drive to San Antonio the following day to close the sale. Prior to my arrival the next day, I received a couple of courtesy calls from Adam and was promptly greeted by him upon arrival. Inspected the vehicle, confirmed the quoted phone price, and the rest is history. I found the dealership environment very inviting and all personnel friendly, attentive, and accommodating. More
IPAC Nissan was very good at setting a price on the car I wanted and sticking to the deal. I called them and said I saw an add for a certain price and they honored it. No pressure to complete the deal, et. wanted and sticking to the deal. I called them and said I saw an add for a certain price and they honored it. No pressure to complete the deal, et. The salesman and manager were positive, but the finance guy was a little unsure of things. Over-all a good experience. More
When I applied online I received an immediate response and acknowledgement of my interest. They scheduled a time to meet quickly and the salesman was friendly and very knowledgeable. Overall I enjoyed t and acknowledgement of my interest. They scheduled a time to meet quickly and the salesman was friendly and very knowledgeable. Overall I enjoyed the experience. More
They might have ok deals on cars but they are HIGH PRESSURE!!! Was at the dealership from 2pm to 9pm We agreed on me getting four new tires when I bought my used Mazda, the paper was approved and we s PRESSURE!!! Was at the dealership from 2pm to 9pm We agreed on me getting four new tires when I bought my used Mazda, the paper was approved and we settled on a price. When going back to dealership to sign the paper work. Car was not totally clean, No new tires and when I asked what happened. Shawn Rice said that he did not approve it so no new tires, but still expected us to pay the same price. Really????? I still bought the vehicle because we needed it and didn't feel like hassling with them. Will never go back. More