
Ingram Park Nissan
San Antonio, TX
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We had a very positive experience at the IPAC Nissan dealership. Dean Sota was very professional and he really was very helpful. My daughter was very happy with the car that she leased. It has so man dealership. Dean Sota was very professional and he really was very helpful. My daughter was very happy with the car that she leased. It has so many options that I know she will take advantage of. The new car gives me piece of mind that she will be safer on the road. Even though getting new car takes a while, we were treated very well and it was a good experience. More
From the Internet search to the final signature I had a good experience. Rick Diaz was very informative with his online website which led me to come check out the great deals on a cold and rainy day. He i good experience. Rick Diaz was very informative with his online website which led me to come check out the great deals on a cold and rainy day. He introduced me to a greart salsman, Kevin Ventura. Kevin was very informative and knows his cars. He patiently described every whistle and bell of the car that I had my heart set on. He made sure to find the car and the deal for me. I have recommended the whole experience to my friends and family. More
Went to purchase a vehicle last night. Spoke with someone on the phone, Craig head of internet sales. Had money in hand and we were ready to buy. Craig was aware and gave us a drive out price of 22,218. We g on the phone, Craig head of internet sales. Had money in hand and we were ready to buy. Craig was aware and gave us a drive out price of 22,218. We get there and Addam the Sales Manager comes in and says because we are not financing through Nissan that that wouldn't be the price. The price would be more. I said that Craig was aware we had money in hand ready to buy and gave us that price. Addam went to his boss (Name I don't remember) and came back and said could we go up $500 more. I said ok $500. We have a deal. He then comes back after speaking with his boss again and says no can do it has to be $1000. I was outraged and said I would walk. He said can you do 22,900. I said yes we all shook and he left again. They then came into start the paper work. Adam returns and says, no they can't do 22,900. We get up and walk out. They chase us down in the parking lot and belittle us over $300. Quote from the Finance Manager, "Are you really going to let $300 ruin a deal?" My reply, "No sir you are. And it's not about the money it's about the principal." I will never shop here again. I will never tell anyone in my family to shop here for a new vehicle.And first thing tomorrow morning I will be calling Nissan to let them know my displeasure. More
I am very happy with my Nissan Versa. Joe Mata worked very hard to get my deal done. I would definitely recommend the car and the dealership to others. very hard to get my deal done. I would definitely recommend the car and the dealership to others. More
I was sold a Horrible Vehicle which is a 2010 Nissan Rouge. This car looses power when taken out of town or at a long distance and would also over heat. I have taken the vehicle to the service departmen Rouge. This car looses power when taken out of town or at a long distance and would also over heat. I have taken the vehicle to the service department four times for repair but they never fix the issue. The service department gives me the run around and they do not fully check into the issue. One employee told me they might have to do a recall on my nissan and informed me to drive it until the check engine light comes on. Well I did that and then and they refused to cover the damage. They told me the radiator was damaged and would cost $700.00 to fix. I had to have it towed to a radiator shop. When the car arrrived the radiator shop said my engine was blown out also. When I asked them why they didnt tell me it was the engine too they told me that they didnt check it, they ASSUMED it was only a radiator. Not to mention the radiator shop informed me that they were over charging me by $500.00. They still refused to cover the damage. This car has had so many issues with it and it is only a 2010. DO NOT BUY FROM NISSAN!!! Horrible cars horrible service from the service department. I was also spoken to very disrespectfully by the employees. They actually had me crying on the phone because they were so rude to me. I have had the worst sservice and treatment here at Nissan and I will NEVER buy a nissan vehicle from them again in my life. They ripped me off. More
I went to IPAC Nissan just took look around. I was greeted immediately by John Ybarra and the experience was great from the start. He listened to what kind of vehicle I was looking for and he was able greeted immediately by John Ybarra and the experience was great from the start. He listened to what kind of vehicle I was looking for and he was able to show me numerous cars that had the features I wanted in my vehicle until we found the right one. John was still very friendly and I would recommend anyone looking for a new or even used car to go and see John Ybarra. More
I drove in from out of town to purchase a 2013 Nissan Altima with tech package, but upon my arrival I was informed it was sold. So within a day and a half Albert and Adam hustled to locate one, that was Altima with tech package, but upon my arrival I was informed it was sold. So within a day and a half Albert and Adam hustled to locate one, that was in another city and delivered it. What I thought would become a nightmare, resulted in a flawless experience from two of the members of your IPAC team. I will certainly let everyone know of the red carpet treatment I received here at Ingram Park Nissan. I am very glad I purchased my altima here! More
I was very happy with my buying experience. I have recommended your car dealership to co-workers. Steven Cotter was on top of things all the way through my deal. recommended your car dealership to co-workers. Steven Cotter was on top of things all the way through my deal. More
I originally went looking for a pre-owned car with pre-approved financing. They took the time to find me better financing through one of the banks they work closely with so I could get a better deal. pre-approved financing. They took the time to find me better financing through one of the banks they work closely with so I could get a better deal. They went through numerous cars with me until I found one that made me happy. I told them what my budget was and what type of note I was going for and they got me exactly what I wanted. My experience there was great. Everyone was friendly and made sure I was leaving as a happy customer. I would definitely recommend this dealership to others and return myself. More
I have purchased three vehicles from IPAC Nissan and would recommend the dealership to anyone interested in a new or used car. The sales experience was pleasant and from past experience the service afte would recommend the dealership to anyone interested in a new or used car. The sales experience was pleasant and from past experience the service after sale is excellent as well More