Ingram Park Nissan
San Antonio, TX
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I was sold a Horrible Vehicle which is a 2010 Nissan Rouge. This car looses power when taken out of town or at a long distance and would also over heat. I have taken the vehicle to the service departmen Rouge. This car looses power when taken out of town or at a long distance and would also over heat. I have taken the vehicle to the service department four times for repair but they never fix the issue. The service department gives me the run around and they do not fully check into the issue. One employee told me they might have to do a recall on my nissan and informed me to drive it until the check engine light comes on. Well I did that and then and they refused to cover the damage. They told me the radiator was damaged and would cost $700.00 to fix. I had to have it towed to a radiator shop. When the car arrrived the radiator shop said my engine was blown out also. When I asked them why they didnt tell me it was the engine too they told me that they didnt check it, they ASSUMED it was only a radiator. Not to mention the radiator shop informed me that they were over charging me by $500.00. They still refused to cover the damage. This car has had so many issues with it and it is only a 2010. DO NOT BUY FROM NISSAN!!! Horrible cars horrible service from the service department. I was also spoken to very disrespectfully by the employees. They actually had me crying on the phone because they were so rude to me. I have had the worst sservice and treatment here at Nissan and I will NEVER buy a nissan vehicle from them again in my life. They ripped me off. More
I went to IPAC Nissan just took look around. I was greeted immediately by John Ybarra and the experience was great from the start. He listened to what kind of vehicle I was looking for and he was able greeted immediately by John Ybarra and the experience was great from the start. He listened to what kind of vehicle I was looking for and he was able to show me numerous cars that had the features I wanted in my vehicle until we found the right one. John was still very friendly and I would recommend anyone looking for a new or even used car to go and see John Ybarra. More
I drove in from out of town to purchase a 2013 Nissan Altima with tech package, but upon my arrival I was informed it was sold. So within a day and a half Albert and Adam hustled to locate one, that was Altima with tech package, but upon my arrival I was informed it was sold. So within a day and a half Albert and Adam hustled to locate one, that was in another city and delivered it. What I thought would become a nightmare, resulted in a flawless experience from two of the members of your IPAC team. I will certainly let everyone know of the red carpet treatment I received here at Ingram Park Nissan. I am very glad I purchased my altima here! More
I was very happy with my buying experience. I have recommended your car dealership to co-workers. Steven Cotter was on top of things all the way through my deal. recommended your car dealership to co-workers. Steven Cotter was on top of things all the way through my deal. More
I originally went looking for a pre-owned car with pre-approved financing. They took the time to find me better financing through one of the banks they work closely with so I could get a better deal. pre-approved financing. They took the time to find me better financing through one of the banks they work closely with so I could get a better deal. They went through numerous cars with me until I found one that made me happy. I told them what my budget was and what type of note I was going for and they got me exactly what I wanted. My experience there was great. Everyone was friendly and made sure I was leaving as a happy customer. I would definitely recommend this dealership to others and return myself. More
I have purchased three vehicles from IPAC Nissan and would recommend the dealership to anyone interested in a new or used car. The sales experience was pleasant and from past experience the service afte would recommend the dealership to anyone interested in a new or used car. The sales experience was pleasant and from past experience the service after sale is excellent as well More
Was told service would take 1 to 1 1/2 hours and took a Was told service would take 1 to 1 1/2 hours and took a little over 3 hours to replace 2 brake light bulbs, too find out the next day their were no Was told service would take 1 to 1 1/2 hours and took a little over 3 hours to replace 2 brake light bulbs, too find out the next day their were no bolts to hold the taillight in place, they were missing, and top it all off we were charged double of what we were quoted, but ended up paying half thanks to courteous cashiers that made a call to adjust the bill. . But the most annoying, ignorant, and unprofessional service we have ever received in automotive service was dealing with Valerie which was just enough to never go back to Ingram Park Nissan even though I am in the market to purchase a new vehicle . I'd rather drive further and out of my way to avoid such crap of service. When you think of a superior product like Nissan, you would think it would be followed by superior service, but not with Valerie at IPAC. Like the saying goes one bad apple ruins it for the rest......... More
I love IPAC. This is my second new car purchase from IPAC and I look forward to buying from them in the future. They were friendly, helpful and always make the buying experience easy and enjoyable. Special t and I look forward to buying from them in the future. They were friendly, helpful and always make the buying experience easy and enjoyable. Special thank to Joe Mata for his patience and persistence to ake the deal happen. Thanks again to all the staff and I would recommend them to all my friends and family. More
I was very pleased with my buying experience Lewis was very thorough and everyone gave me the best customer service I've ever had at any car dealership and I've dealt with alot.I will recommend Ingram Nis very thorough and everyone gave me the best customer service I've ever had at any car dealership and I've dealt with alot.I will recommend Ingram Nissan to everyone I know and Mr. Black too. I will remain a loyal customer to you people from now on. Thank you so much and I love my Nissan Maxima!!!!!!!!!!! Olga Gomez More