Ingram Park Nissan

My experience at IPAC was great. The customer service that Mr. Omar and Mr. Foster displayed was wonderful. They greeted us, identified their names, and titles, over us courtesty beverages, inquired abou that Mr. Omar and Mr. Foster displayed was wonderful. They greeted us, identified their names, and titles, over us courtesty beverages, inquired about expectations. They were very thorough in explaining things to us and gave direct anwers to questions. The work they provided to us was quality, but in a reasonable time frame. They were chipper and was pleasant to work with. My overal experience was wonderful. The only reason I rated the price as a 4-"good" is due the the fact I was unable to deny the $1500.00 add-on (scratch guard protection on car seats, special gloss on paint, and vehicle protetion monitor). No fault of Mr. Foster or Mr. Omar that IPAC Nissan put these optional features on a car and make it mandatory that they consumer buys it. If I could have denied this add-on I would have rated everything as a 5. More

This was the first time buying a care when I felt I was This was the first time buying a care when I felt I was in charge and I walked away feeling that I did not get taken to the cleaners. Everyone trea This was the first time buying a care when I felt I was in charge and I walked away feeling that I did not get taken to the cleaners. Everyone treated me like I was most important and not just another opportunity to sale a car. I was recommend IPAC in the future. The sales associate should receive an "At a Boy" for a super job. Ernest More

I'm spanish speaking so I will give my experience in spanish. El Sr. Omar fue muy amable desde un principio cuando hice la llamada para pedir informacion acerca del carro que posteriormente compramo spanish. El Sr. Omar fue muy amable desde un principio cuando hice la llamada para pedir informacion acerca del carro que posteriormente compramos. Cuando llegamos a agencia nos atendio muy bien e incluso hizo todo lo posible para atendernos por completo y evito cualquier tipo de distraccion. Nos aconsejo lo mejor que pudo y nos hizo sentir en confianza y esto fue determinante para la compra del automovil. Esta era la tercera vez que ibamos a la agencia, pero desgraciadamente habiamos tenido una muy mala experiencia con otro vendedor que no hizo nada por darnos un buen trato o incluso vendernos algo. El Sr. Omar es una muy buena persona y esto ayuda totalmente en su trabajo porque hace sentir a los clientes en confianza y esto es determinante al momento de tomar la decision en la compra de un carro. Definitivamente yo recomendaria su agencia y sobretodo al Sr. Wajih Omar a mis conocidos y amigos interesados en comprar un carro. More

Wajih was extremely friendly and very helpful. He was very attentive to our needs and helped make the car buying experience pleasant. This dealership had the best selection and prices in San Antonio, so very attentive to our needs and helped make the car buying experience pleasant. This dealership had the best selection and prices in San Antonio, so I would recommend it to others interested in purchasing a Nissan. More

To say my experience here was amazing is an understatement! I inquired about a vehicle online, and received a call back within an hour. Mr. Diaz arranged for Lewis Black to be my personal rep s understatement! I inquired about a vehicle online, and received a call back within an hour. Mr. Diaz arranged for Lewis Black to be my personal rep since. Mr Black is amazing!!! He answered every question I had, even threw in some stuff I didn't know about. He is what made this experience flawless. I am so pleased with every part of this process, everyone was so helpful and friendly. If each experience is like this I will be and IPAC customer for life. More

Second time dealing with Ingram Park Nissan. Was satisfied with how they treated me and respected my time. I was in and out a couple of days and was still able to get the deal done. satisfied with how they treated me and respected my time. I was in and out a couple of days and was still able to get the deal done. More

We had a very positive experience at the IPAC Nissan dealership. Dean Sota was very professional and he really was very helpful. My daughter was very happy with the car that she leased. It has so man dealership. Dean Sota was very professional and he really was very helpful. My daughter was very happy with the car that she leased. It has so many options that I know she will take advantage of. The new car gives me piece of mind that she will be safer on the road. Even though getting new car takes a while, we were treated very well and it was a good experience. More

From the Internet search to the final signature I had a good experience. Rick Diaz was very informative with his online website which led me to come check out the great deals on a cold and rainy day. He i good experience. Rick Diaz was very informative with his online website which led me to come check out the great deals on a cold and rainy day. He introduced me to a greart salsman, Kevin Ventura. Kevin was very informative and knows his cars. He patiently described every whistle and bell of the car that I had my heart set on. He made sure to find the car and the deal for me. I have recommended the whole experience to my friends and family. More

Went to purchase a vehicle last night. Spoke with someone on the phone, Craig head of internet sales. Had money in hand and we were ready to buy. Craig was aware and gave us a drive out price of 22,218. We g on the phone, Craig head of internet sales. Had money in hand and we were ready to buy. Craig was aware and gave us a drive out price of 22,218. We get there and Addam the Sales Manager comes in and says because we are not financing through Nissan that that wouldn't be the price. The price would be more. I said that Craig was aware we had money in hand ready to buy and gave us that price. Addam went to his boss (Name I don't remember) and came back and said could we go up $500 more. I said ok $500. We have a deal. He then comes back after speaking with his boss again and says no can do it has to be $1000. I was outraged and said I would walk. He said can you do 22,900. I said yes we all shook and he left again. They then came into start the paper work. Adam returns and says, no they can't do 22,900. We get up and walk out. They chase us down in the parking lot and belittle us over $300. Quote from the Finance Manager, "Are you really going to let $300 ruin a deal?" My reply, "No sir you are. And it's not about the money it's about the principal." I will never shop here again. I will never tell anyone in my family to shop here for a new vehicle.And first thing tomorrow morning I will be calling Nissan to let them know my displeasure. More

I am very happy with my Nissan Versa. Joe Mata worked very hard to get my deal done. I would definitely recommend the car and the dealership to others. very hard to get my deal done. I would definitely recommend the car and the dealership to others. More