Ingram Park Nissan

I felt Richard was amazing. I have never felt so comfortable with purchasing a vehicle before. Richard was honest and really listened to my needs. Thank you Richard! comfortable with purchasing a vehicle before. Richard was honest and really listened to my needs. Thank you Richard! More

We were just looking and my husband spoke to Boris for a truck. We decided to trade in 07 ford and purchase an Altima. The experience was handled well. My only complaint paper work took forever. I give it a truck. We decided to trade in 07 ford and purchase an Altima. The experience was handled well. My only complaint paper work took forever. I give it a plus on service overall. More

My experience at IPAC was great, but my experience with Albert Mousisyan was exceptional! He was not aggressive in his approach and really listened to what I was looking for. Even when asked a question t Albert Mousisyan was exceptional! He was not aggressive in his approach and really listened to what I was looking for. Even when asked a question that I was not too sure of, he took his time explaining everything in detail. I have always purchased new vehicles, but this experience has been the most pleasant by far. The transition with the trade in if my old car to my 2013 Nissan Altima was so easy and efficient. I took a family member with me and we were both offered beverages and even snacks while waiting. During my test drive he took me through all the bells and whistles which I really appreciated because I am not electronic savvy. He informed me about all the warranties and packages I was able to purchase and let me know which ones would benefit me personally. He even called me the next day to check on how I was liking my new Altima and if I had any further questions. If you are in the market for a new car and exceptional customer service go to IPAC and ask for Albert Mousisyan! I highly recommend it! More

All of my responses are based on my experience with our Sales Consultant, Freddy Morales. Freddy knew that my wife wanted the Nissan Rogue and he went to extraordinary lengths to see that the deal was fin Sales Consultant, Freddy Morales. Freddy knew that my wife wanted the Nissan Rogue and he went to extraordinary lengths to see that the deal was finalized. Throughout the negotiations Freddy was patient, friendly, accommodating committed to service. Even after the purchase was completed Freddy was readily available to help with further questions and requirements. Freddy is an exceptional example of a dedicated Sales Consultant and an excellent ambassador for Ingram Park Nissan. More

My car had been totaled in an accident and I was not looking forward to the process of getting a car. I had decided that I did not want a new car. After searching for our days at various dealerships, looking forward to the process of getting a car. I had decided that I did not want a new car. After searching for our days at various dealerships, both online and actual visits to the dealerships, I found IPAC. I found a car online that I liked and made an appointment to see it. Allan and Victoria were the two people that made my purchase easier. Although the process took almost four hours they were cordial, friendly and professional. The only complaint that I have, is that the car was not as clean as I thought when I drove it off the lot. Everything else was terrific. More

I was a little skeptical when I drove in. I didn't want to purchase a vehicle at that time but then John took me around the lot showing me the cars I was interested in. He made feel very at ease. I wo want to purchase a vehicle at that time but then John took me around the lot showing me the cars I was interested in. He made feel very at ease. I would definitely send my friends with John he was awesome to deal with. More

From the very first contact by phone with Mr. Mata, the interaction and communication was exemplary of professionalism and a genuine interest in my needs. Upon arriving at the dealership, I had the honor interaction and communication was exemplary of professionalism and a genuine interest in my needs. Upon arriving at the dealership, I had the honor of meeting Mr. Nolan Madrid. His charisma and his ability to fluently speak in my native language gave me a sense of ease and comfort as if I was talking to a friend. Throughout the whole process of buying my new vehicle, I found Mr. Madrid to be very knowledgeable and attentive in exploring my interests, likes, needs, and answering my questions. In the end, I felt I had made a friend. I am truly impressed with the quality of service and attention to customer service that IPAC provides. More

My experience started out pretty terrible here, waiting for an hour before getting any help and staying there past the time I wanted was not apart of the plan. However, once I started working with Richard for an hour before getting any help and staying there past the time I wanted was not apart of the plan. However, once I started working with Richard it was smooth sailing. He really paid attention to what I wanted and got the car I wanted at the price I wanted. Richard really made the experience much better; this is why I am giving them this rating. I would recommend this dealership as long as they don't make anyone wait as long as I had to. More

This was my second experience leasing a Nissian at IPAC in San Antonio. I must say that the entire experience from working with Joe Mata in the Sales Dept to , Craig in Customer Relations, Finance Manager in San Antonio. I must say that the entire experience from working with Joe Mata in the Sales Dept to , Craig in Customer Relations, Finance Manager, IPAC Manager, to the Manager of Service Department was a great experience. Everyone at IPAC went out of their way to make sure buying a car was a pleasant and less stressful experience and they were very accommodating to a customer's individual needs. Since I work in a Customer Service industry myself I am very aware of what is good customer service and what will bring a customer back. I must say, I would definitely recommend IPAC Nissian to my friends! Thanks again! Ms. Nancy Mace More

I started out with IPAC Mazda. Humberto was helping me through all my decisions and it was a pleasure to not feel pressured by a salesman. When i decided to go to a new Nissan, I had to switch dealership through all my decisions and it was a pleasure to not feel pressured by a salesman. When i decided to go to a new Nissan, I had to switch dealerships since i was now going with a new Vehicle. My car selection process was extensive and Humberto was patient throughout the entire time. When i decided to go with a new Nissan Versa, i realized that Humberto would not be able to sell the car from the sister dealership. He walked me to the Nissan side and at that time noone was available to assist me. He stayed with me, working with the Managers of the Nissan place. Then Craig Johnson came to me and asked what it was that i needed them to do to get the deal done. I told him, he said "Okay". He walked away, then about 10 minutes later, he was back and told me everything i asked for, I got. I chose to come back the next day because it was very late at this time. Shaun Rice then gave me a Loaner car so i could leave my trade there. The next day, i came in and after a small wait, i was back in the finance dept. where i met Jason Swindle. The finance part went great and Jason even made my wife comfortable (who never likes to be in the financial end of things). I was then given a tour of my new car, which i have never experienced before. At this point i noticed a few concerns with the window tint. Shaun was fast to say they will fix it and even made me an appointment. Throughout all of this, Craig, Shaun, Jason and Humberto greeted me, talked with me, and just plain made me feel comfortable. I would give everyone of them 10's if they were an option! This was a great experience and i can assure you that my next car will come from IPAC Nissan! Great Job to the team at IPAC and IPAC Nissan! More