Ingram Park Nissan
San Antonio, TX
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The overall experience of going from one salesperson to another in trying to close the deal was not great at all. Because the price was going up mysteriously before adding the GAP and obtaining financing. another in trying to close the deal was not great at all. Because the price was going up mysteriously before adding the GAP and obtaining financing. Bottom Line: Salespersons are human and they work for the dealership. Every dealership is a business and the dealership will make money! Overall: The treatment we obtained from everyone was very professional at all times. We would recommend this dealership to the public as we did obtain a slightly better deal than from the other dealerships. More
I wanted to thank all the staff here @ IPAC NISSAN everyone was outstanding and very helpful. You know your business! Thank you for making my car buying experience such a supportive and positive one. everyone was outstanding and very helpful. You know your business! Thank you for making my car buying experience such a supportive and positive one. More
The initial visit scheduled was for a tour and to obtain additional info/keys. Unfortunately a second visit was required due to an overwhelming schedule at the dealership. A second visit was made to obtain additional info/keys. Unfortunately a second visit was required due to an overwhelming schedule at the dealership. A second visit was made to obtain a tour/info/keys..told this would be only 1 hour in length..unfortunately 2 hours passed and only one of three items were accomplished. Salerperson was very friendly and professional. He delivered pending items on the following business day.. unfortunately I am still pending two additional items (actually 3 because the part need needs to be ordered). I am yet to wait an additonal two days to have complete knowledge how your service functions. Communication with client and scheduling of service could improve. More
A great place to buy a car with great a staff that cares! I traded in a vehicle less than a year old and still improved my situation by slashing my interest rate in half! Thanks! I traded in a vehicle less than a year old and still improved my situation by slashing my interest rate in half! Thanks! More
Always a wonderful experience when buying a car from IPAC. This is our 4th Nissan in a little over 2 years and the customer service is outstanding! IPAC. This is our 4th Nissan in a little over 2 years and the customer service is outstanding! More
Steve Cotter was outstanding in helping close the deal as I replaced my first car that was purchased from the same dealership in 2010. Craig Johnson has built a great customer service foundation which I re I replaced my first car that was purchased from the same dealership in 2010. Craig Johnson has built a great customer service foundation which I recalled when I had o buy my new car this time and back in 2010. More
I felt Richard was amazing. I have never felt so comfortable with purchasing a vehicle before. Richard was honest and really listened to my needs. Thank you Richard! comfortable with purchasing a vehicle before. Richard was honest and really listened to my needs. Thank you Richard! More
We were just looking and my husband spoke to Boris for a truck. We decided to trade in 07 ford and purchase an Altima. The experience was handled well. My only complaint paper work took forever. I give it a truck. We decided to trade in 07 ford and purchase an Altima. The experience was handled well. My only complaint paper work took forever. I give it a plus on service overall. More
My experience at IPAC was great, but my experience with Albert Mousisyan was exceptional! He was not aggressive in his approach and really listened to what I was looking for. Even when asked a question t Albert Mousisyan was exceptional! He was not aggressive in his approach and really listened to what I was looking for. Even when asked a question that I was not too sure of, he took his time explaining everything in detail. I have always purchased new vehicles, but this experience has been the most pleasant by far. The transition with the trade in if my old car to my 2013 Nissan Altima was so easy and efficient. I took a family member with me and we were both offered beverages and even snacks while waiting. During my test drive he took me through all the bells and whistles which I really appreciated because I am not electronic savvy. He informed me about all the warranties and packages I was able to purchase and let me know which ones would benefit me personally. He even called me the next day to check on how I was liking my new Altima and if I had any further questions. If you are in the market for a new car and exceptional customer service go to IPAC and ask for Albert Mousisyan! I highly recommend it! More
All of my responses are based on my experience with our Sales Consultant, Freddy Morales. Freddy knew that my wife wanted the Nissan Rogue and he went to extraordinary lengths to see that the deal was fin Sales Consultant, Freddy Morales. Freddy knew that my wife wanted the Nissan Rogue and he went to extraordinary lengths to see that the deal was finalized. Throughout the negotiations Freddy was patient, friendly, accommodating committed to service. Even after the purchase was completed Freddy was readily available to help with further questions and requirements. Freddy is an exceptional example of a dedicated Sales Consultant and an excellent ambassador for Ingram Park Nissan. More