Ingram Park Nissan
San Antonio, TX
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greatness I was completely satisfied with both my sales person and the sales manager who helped me with my purchase. I would definitely recommend family/friends I was completely satisfied with both my sales person and the sales manager who helped me with my purchase. I would definitely recommend family/friends to this dealership and refer Soheil Sefidroo and Jimmy Foster. Great customer service from both! Thank you for an easy purchase! More
Shayan Goodarzi Shayan was a pleasant and informative Salesman. He explained every feature of the truck to my wife and myself. He answered all our questions and conc Shayan was a pleasant and informative Salesman. He explained every feature of the truck to my wife and myself. He answered all our questions and concerns. I would recommend him to others. More
Very pleased with purchase I had decided that I wanted a new or nearly new Maxima. Internet searches led me to IPAC and I found the exact Maxima I wanted: an S model, gunmetal I had decided that I wanted a new or nearly new Maxima. Internet searches led me to IPAC and I found the exact Maxima I wanted: an S model, gunmetal gray with the limited edition upgrade. The advertised price was near what local dealers wanted for used 2013 models. I decided that I didn't need to test drive the Maximas IPAC listed since I was familiar the 2013 model and learned through research that the 2014 model is virtually the same. Nevertheless I remained stressed over buying a vehicle "sight unseen" 500 miles away. I had decided to finance the vehicle through my local bank and so I was essentially purchasing the vehicle without ever seeing it in person. I worried that I would fly into San Antonio only to learn that "my" Maxima was different than the one I bargained for. Luis Rivera and Craig Doyle assured me over the phone that the Maxima listed was exactly the one I was buying. I took the leap. When Craig met me at the airport in my new car I was relieved to see that it was exactly what I'd bargained for. Once at the dealership, the staff was professional, courteous, and helpful. I drove away feeling as though I had engaged in a mutually beneficial transaction. I'm extremely pleased with the car, and feel as though I saved quite a bit over what I would have paid locally. I have no reservations recommending IPAC to others. More
AWESOMEEEEEEEEEEEEEEEEEEEEEE!!!!!!!!!!!!!!!!!!!!!!!!!! It's always been a pleasure dealing with Angel Villafuerte, Jimmy Foster and Dale Stehle, there's no better service, knowledge and honesty than these It's always been a pleasure dealing with Angel Villafuerte, Jimmy Foster and Dale Stehle, there's no better service, knowledge and honesty than these 3 SUPER AMIGOS, I would like to let everyone know that Ingram Park Nissan is the only dealership that stick to their pricing, thank you all very much for your assistance and patience with us and have a wonderful day. More
First Car Buying Experience Overall it was a good experience for buying my first car. I was overwhelmed but not due to service. Ron did an awesome job giving me information and Overall it was a good experience for buying my first car. I was overwhelmed but not due to service. Ron did an awesome job giving me information and helping me out with getting close enough to the price I wanted. I was very overwhelmed by the "following" that took place even before I parked my car by the many salesman on the lot. However, very happy to have had Ron. More
My review I had driven my previous car for 16 years, so I was worried. I had not made up my mind that I want the Nissan Rogue but Louis made it very easy for m I had driven my previous car for 16 years, so I was worried. I had not made up my mind that I want the Nissan Rogue but Louis made it very easy for me to decided that it was the car for me. More
Hide & Seek I was very frustrated with my experience at this dealership. I had initially come in on a Sunday and was told that they didn't have the exact car we w I was very frustrated with my experience at this dealership. I had initially come in on a Sunday and was told that they didn't have the exact car we wanted in stock. About 3 days later I went to a car selling website and submitted my information. I immediately was contacted by Jeremiah Gonzalez. He was very friendly over the phone. I told him my expectations of the vehicle we'd like and also specified that I'd provide my own financing. He started to search for that perfect vehicle and proceeded it find it. The car was the perfect color and had the exact features I was searching for. I was very surprised that he had the car in stock when 3 days earlier they did not have it. He then QUOTED me a price which seemed to meet my budget. I then told him I'd call him back. I spoke with my family about this car, the price, and the dealership. They seemed to agree, so then I called him back AGAIN. I, once again told him about the price which he quoted to me over the phone. I told him I'd be there in about 30 minutes and he replied saying that he'd be waiting for me and that he was looking forward to working with me. He even asked what car I'd be pulling up in! When my father and I showed ip to the dealership. We weren't greeted immediately and WE had to walk to the receptionist to find Jeremiah. I was then told Jeremiah went on a "Lunch Meeting" (Keep in mind it was 4:00 PM). So now I had to work with another sales person. I was pretty upset, because if Jeremiah was going to bail, he should have said so in the first place. So Manny Zamora then proceeded to show us the car that Jeremiah had picked out. To my dismay it was NOT the car Jeremiah promised me over the phone. It was a completely different color and had some mileage on it. My father and I were VERY disappointed at this point. Manny was SUPER patient with us and had a very calming affect. He listened to ALL of our concerns and spoke to us very politely. Manny then went on to bring Jimmy Foster into the picture. Jimmy was the sales manager on the floor. He also patiently listened to our concerns and was pretty surprised at the fact that Jeremiah had quoted a price over the phone. He managed to find a car that met our criteria (although it wasn't the exact color we wanted). For the next few hours we went back and forth about price. I was very upset when I was told that there had been a miscommunication about the price and that the the car was in fact $3000-$4000 more expensive than what was quoted. My father and I walked out the door super upset about the entire situation and just very frustrated. My father and I then talked over our finances and saw that we could work with the price they had come down to. We also appreciated the fact that Jimmy and Manny worked so hard in trying to provide us the quality service that Jeremiah failed to do. So we went back to the dealership and bought the car. It must have been about 8:00 PM by the time we finished signing paperwork and to my surprise Jeremiah had STILL not shown up. I didn't realize that a "Lunch Meeting" could take 4 hours. He ended up never showing up or apologizing. As someone who's grown up around sales, Jeremiah Gonzalez was VERY unprofessional and provided poor service. On the upside, we love the car we bought and have been enjoying driving it. Manny Zamora and Jimmy Foster represented quality service and I would recommend folks to go in and speak to these two gentlemen. More
Satisfied Customer Very HAPPY with the fact that he was NOT a typical pushy salesman!! He was very friendly & knowledgeable!!! Finance guy was GREAT!! Whole process fr Very HAPPY with the fact that he was NOT a typical pushy salesman!! He was very friendly & knowledgeable!!! Finance guy was GREAT!! Whole process from beginning to end was NOT LONG ... Overall VERY SATISFIED!!!!!???? More
Unbelievable Experience on Purchasing a new Vehicle The staff at IPAC Nissan were very friendly and attentive to all my questions and concerns regarding the purchase of my new Nissan Altima SL. The only The staff at IPAC Nissan were very friendly and attentive to all my questions and concerns regarding the purchase of my new Nissan Altima SL. The only thing that troubled me about this experience was that they gave me possession of the vehicle before the financing was accepted. Other than that, everything else was an unbelievable experience, in a good way. Regards, David and Sylvia Trevino More
Professional and Friendly Having sales people like Omar Gongora who was so professional and yet so friendly, made it easier to purchase 2014 Nissan Rogue from this dealership. Having sales people like Omar Gongora who was so professional and yet so friendly, made it easier to purchase 2014 Nissan Rogue from this dealership. Jimmy Foster who put me in a rental until I got the vehicle/color I wanted was well worth it. I LOVE my Rogue. More