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Ingram Park Nissan

San Antonio, TX

Overview
Reviews
4.4
581 Reviews
Call Dealership (210) 610-7343
View Awards

6990 Northwest Loop 410

San Antonio, TX

78238

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Showing 581 reviews

June 08, 2024

We received excellent service. Attendant was very courteous. Ingram Park Nissan is trustworthy to work with. More

by aliceh6807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Vallejo/922
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Jun 10, 2024 -

Ingram Park Nissan responded

Thank you for sharing your positive experience! We're glad to hear our team at Ingram Park Nissan provided excellent service and courteous assistance. We appreciate your trust in us! Thank you for being part of the IPAC family!

May 25, 2024

Easy experience and couldn't have hope for a better experience. Made car shopping a stress free time More

by droopy702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Broderick
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May 27, 2024 -

Ingram Park Nissan responded

We're delighted to hear that your car shopping experience at Ingram Park Nissan was stress-free and enjoyable. Thanks for sharing, and welcome to the IPAC family!

May 25, 2024

The updated service is acceptable. However, I found damage to my drivers door. Be aware More

by pjtubridy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 27, 2024 -

Ingram Park Nissan responded

This review is very concerning to read. We take these claims very seriously and would never intentionally damage a customer's property. I would appreciate the opportunity to speak with you again to properly address this feedback. Please feel free to give me a call. Thank you, Jessica Jalomos - Customer Relationship Manager - 2106816300

May 28, 2024 -

Ingram Park Nissan responded

This review is very concerning to read. We take these claims very seriously and would never intentionally damage a customer's property. I would appreciate the opportunity to speak with you again to properly address this feedback. Please feel free to give me a call at 210-681-6300 Thank you, Jessica Jalomos Customer Relations

May 25, 2024

People are not pleasant looks that they are not happy not friendly just there to do a job I think the colture needs to change More

by room4rentsanantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moses
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May 27, 2024 -

Ingram Park Nissan responded

We apologize if our team's demeanor left a negative impression. We strive to create a welcoming environment and it's clear we fell short during your visit. Your feedback is valuable, and we'll work on improving this aspect of our service. If you'd like to discuss further, please reach out at your convenience. Thank you, Jessica Jalomos - Customer Relationship Manager - 2106816300

May 17, 2024

Service is always quick and the service writers are always helpful and knowledgeably,patient and friendly. They always explain in detail what must be done or what can wait. More

by Roque2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Prieto
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May 20, 2024 -

Ingram Park Nissan responded

We're glad to know you've had consistently positive experiences with our service team at Ingram Park Nissan. We always aim for clear communication and efficient work, so it's great to see that reflected in your visits. Thank you for being part of the IPAC family!

April 12, 2024

Great service always do a great job my advisor always does a great job to keep me informed of my service More

by georgeangeles78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
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Apr 14, 2024 -

Ingram Park Nissan responded

Hi Georgeangeles78, thank you for taking the time to leave a review for Sandra at Ingram Park Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2024

Excelente persona. Servicio excepcional siempre recibe con una sonrisa. Gracias Sandra eres una persona muy servicial. More

by cedemil15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra vallejo.
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Apr 12, 2024 -

Ingram Park Nissan responded

Gracias por sus amables palabras y por ser parte de nuestra familia IPAC! Nos alegra saber que Sandra y nuestro equipo en Ingram Park Nissan pudieron proporcionarle un servicio excepcional. Esperamos verle de nuevo en el futuro!

March 19, 2024

Sergio did an excellent job helping us with our car and getting it fixed. He worked with our warranty people to help get those issues fixed. He also got me a rental which was great. More

by Jennyfernandez80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Aguilar
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Mar 19, 2024 -

Ingram Park Nissan responded

Jenny, we're glad to know that Sergio was able to assist you effectively with your car issues at Ingram Park Nissan. We always aim for a smooth and convenient experience for our customers. Thanks for the review!

March 12, 2024

Dependable service and efficiency was good overall service, dependable repairs and service was timely and notable. More

by Frontier 2012
Recommend Dealer
Yes
Employees Worked With
No ratings
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Mar 13, 2024 -

Ingram Park Nissan responded

We appreciate your feedback and are glad to know you found our service at Ingram Park Nissan dependable and efficient. We strive for timely repairs, so it's great to see we hit the mark! Thank you for being part of the IPAC family!

March 08, 2024

Awesome customer service , very helpful and considerate with my needs on purchasing a car will definitely recommend More

by Roseannprado013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Lopez and solf awesome experience , Steve Cotter, Jonathan Naravez
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Mar 08, 2024 -

Ingram Park Nissan responded

We're ecstatic to know that you found our customer service at Ingram Park Nissan so helpful! Thanks for considering us for your car purchase needs, we appreciate the recommendation. Safe travels and welcome to the IPAC family!

Mar 10, 2024 -

Ingram Park Nissan responded

We are so pleased you enjoyed your visit to Ingram Park Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

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