Ingram Park Nissan
San Antonio, TX
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Alan Henderson , assisted us in buying with confidence Alan Henderson was honest, courteous and he listened to what we had to say. He answered all our question and gained our confidence. In conjunction wi Alan Henderson was honest, courteous and he listened to what we had to say. He answered all our question and gained our confidence. In conjunction with the other aspects of buying car, the process was smooth and effortless. I would highly recommend this dealership and Mr. Henderson. More
It's about damn time! I started in the market of shopping for a truck in early June. I had my own financing in place and was ready to buy. Easy, right? Not even close. I I started in the market of shopping for a truck in early June. I had my own financing in place and was ready to buy. Easy, right? Not even close. I started where I live...Corpus Christi. It was a toss up between the Tacoma and the Frontier. I went to Nissan first and sat in the top of the line Pro4X with the luxury upgrade. I was hooked. Then I went to Toyota and sat in the Tacoma. I was like..ehh. So Frontier it was. I went back and dealt with the sales person at Nissan Corpus and it ended up being a HUGE waste of time. There were several hidden prices that were not on the sticker and next thing you know I was looking at a $40k truck. Unreal. They gave me below bottom dollar on my trade in and tacked on an addition $1000 for some 'mandatory' undercoating and locking wheel lugs. Needless to say after 2 hours I walked away with no truck and a salesman who keeps calling my phone. I went through this with an additional 5 dealerships from Houston, San Antonio, Temple, McAllen, and Austin. I wanted what I wanted and was going to get it. I ended up on line with IPAC Nissan and within minutes received a call from Alan Henderson. I informed him of my experiences and he assured me that I would not deal with that from them. I told him what I wanted (Pro4X with luxury upgrade) and that I'm willing to travel for the right deal. After nearly a week of contact with Alan and him assuring me that IPAC was the dealership for me, I took a trip up there. And I started this trip expecting to not drive back in a new truck. I worked the night shift before my trip so only had about 3hrs of sleep so yeah, I showed up a little grumpy. Alan met me in the parking lot and he starting looking at my trade in. I sat in the car with him and told him exactly what I wanted for the trade in value and that we will talk numbers on the truck later. Long story short...I ended up dealing with Alan Henderson and Sales Manager George Ramirez. There was absolutely no pressure, minimum (if ANY) haggling, and they even offered me a slightly lower interest rate then what I already had. I got the truck I wanted, without settling for less, for a price WELL below what the other Nissan dealerships were offering! I then had the pleasure of dealing with Valerie Salazar in Finance. Once again from the start extremely professional. During the closing she was able to get me an even lower APR! I ended up with 1.5% lower APR than what I walked in with! Unreal. Another thing...the Frontier Pro4X I wanted was the only one they had on the lot. It was just delivered and still wrapped in plastic. I didn't even test drive it cause I had been to so many other dealerships before and had driven it repeatedly. That truck was not ready to drive off the lot. IPAC gave me a rental to bring back to Corpus so they could do their safety inspection on the Pro4X. The next day Alan took time out of his day and delivered my new truck to me personally. I recommend seeing and dealing with Alan Henderson to anyone that needs new wheels and does not want to deal with someone BS-ing them. Y'all will get my business again... thank you, Grenade More
Paul Rogers Alan Henderson was great along with management in assisting me with finding a car that meets my needs and my budget. I am greatly thankful for his abd Alan Henderson was great along with management in assisting me with finding a car that meets my needs and my budget. I am greatly thankful for his abd managements support and I look forward to continuing my business with him and Ipac for future purchases. Thank you. More
Completely satisfied Said Cantu was great along with management in assisting me with finding a car that meets my needs and my budget. I am greatly thankful for his support Said Cantu was great along with management in assisting me with finding a car that meets my needs and my budget. I am greatly thankful for his support More
Stress Free Experience My salesman is Rudy Hernandez, I am a repeat customer. He made this car buying experience stress free! I told him what vehicle I was looking to buy, t My salesman is Rudy Hernandez, I am a repeat customer. He made this car buying experience stress free! I told him what vehicle I was looking to buy, the color that I wanted, and what payment range I wanted to be in. It felt like I was in and out of the dealership with no problems. I left IPAC happy again with the 2014 Nissan Sentra that I wanted. Rudy was very knowledgeable about the vehicle and even helped set up our Bluetooth compatible devices and showed us how to use the navigation and XM satellite radio. I once again left the dealership feeling like part of the family! Another overall great experience. More
Great buying experience My first contact was with Alan Henderson by phone from Corpus Christi. We were able to make a deal in no time and we drove to SA to pick up the car. I My first contact was with Alan Henderson by phone from Corpus Christi. We were able to make a deal in no time and we drove to SA to pick up the car. I arrived with my own financing, but they still beat it. No pressure, no push to add stuff, an overall great experience. My daughter loves her car and we got it for thousands less than locally...who by the way never did return my calls or email! We also worked with another gentleman in sales who was very helpful and courteous, who's name I can't recall. Thanks again to everyone involved! More
First and Last Stop Extremely helpful in helping me get to a reasonable price for my income. I've been enjoying my ride since and still don't need to fill my tank! This d Extremely helpful in helping me get to a reasonable price for my income. I've been enjoying my ride since and still don't need to fill my tank! This dealership was my first stop in the hunt for a vehicle and Steve was there to help, we didn't sign right away- I wanted to test other cars- but by the end of the day I was back and he was there to help us finish the deal. Thank you again for all the help! More
Hassle Free Great Experience It was the best experience I've had purchasing a vehicle. I always dread walking into a dealership wanting to walk away from the added pressure. How It was the best experience I've had purchasing a vehicle. I always dread walking into a dealership wanting to walk away from the added pressure. However, I was delightfully surprised. I received a no pressure warm welcome. Louis was waiting for me after I scheduled my appointment online. We skipped the introduction to every car for sale and moved right into my new vehicle. Negotiations were simple and they met my budget needs and even helped me obtain better financing. I recommend IPAC Nissan to anyone who wants a beautiful vehicle with a hassle free experience. Thanks Louis! More
Great overall experience. ( Thanks Mr. Cotter) Professional staff, greeted us as soon as we pulled up to the dealership. Mr. Cotter was more than helpful. Great advice for a first time buyer. I wil Professional staff, greeted us as soon as we pulled up to the dealership. Mr. Cotter was more than helpful. Great advice for a first time buyer. I will recommend this dealership to others. More
Just got an email stating I purchased a vehicle & I haven't? I worked on some numbers on a new Xterra on Friday w/ IPAC and we discussed our trade-in, but never saw any firm payment info or interest rates approv I worked on some numbers on a new Xterra on Friday w/ IPAC and we discussed our trade-in, but never saw any firm payment info or interest rates approved. We were taken to the 'finance area' where i was asked to initial a purchase intent form, but again, i we never firmed up any financing or amounts. I was not given a copy of this form either. We now get an email stating, "Congrats on purchasing the Xterra..." We haven't actually purchased a vehicle. IPAC has the vehicle we want, but the purchase price kept changing, and I'm not sure the USAA rate i was guaranteed was ever met, so I've decided to shop around. I was also concerned that the dealership was not able to successfully answer any questions about my end-of-lease process on the other Nissan we would like to "trade in" on this purchase. We worked with multiple salesman that day so this is not a reflection on one salesman; more the overall sales experience. More