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Ingram Park Nissan

San Antonio, TX

Overview
Reviews
4.5
596 Reviews
Call Dealership (210) 610-7343
View Awards

6990 Northwest Loop 410

San Antonio, TX

78238

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Showing 596 reviews

February 01, 2025

We have always taken our vehicle there for service because we are happy with the service and quality of work. Our service advisor keeps us updated about our vehicle More

by Jwalkin09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Feb 03, 2025 -

Ingram Park Nissan responded

We're delighted to hear that you're pleased with the service and quality of work at Ingram Park Nissan. Keeping you informed about your vehicle is our priority, and we appreciate your continued trust in us! Thank you for being part of the IPAC family!

February 01, 2025

Moses and the rest of the team were outstanding as usual! Thank you guys, job well done! More

by alexolvera019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
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Feb 03, 2025 -

Ingram Park Nissan responded

We are thrilled to hear that Moses provided such excellent service here at Ingram Park Nissan. Thank you for being part of the IPAC family!

January 17, 2025

Had an all in all great experience very friendly in all departments they were fast , efficient and and they even provide free coffee and breakfast tacos. Great! More

by mariarobles44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if the name maybe jose.but who ever he was was very polite, not pushy. Very courteous.
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Jan 17, 2025 -

Ingram Park Nissan responded

We're delighted to hear you had a great experience with us at Ingram Park Nissan! It's wonderful that our team's friendliness and the little extras like coffee and breakfast tacos made your visit enjoyable. Thank you for being part of the IPAC family.

January 04, 2025

They were so nice and courteus and fast. . The waiting is also made comfortable. I AM REALLY THANKFUL THAT THEY WERE ABLE TO GET ME IN, EVEN THOUGH I made a .intake on my appointment date. More

by Susienav07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know his name, but he was awsome
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Jan 05, 2025 -

Ingram Park Nissan responded

Susienav07, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

Honestly, it was a great experience. Raul was very informative and kept me up to date regarding the status of the repair. I was put in a rental and received excellent service. More

by pkmojica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Service, Jonathan Naravez
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Jan 02, 2025 -

Ingram Park Nissan responded

We're delighted to hear that Raul provided such informative and attentive service during your visit at Ingram Park Nissan. It's great to know you had a positive experience with the repair process and rental arrangement. Thank you for sharing and for being part of the IPAC family!

Jan 03, 2025 -

Ingram Park Nissan responded

Hi Pkmojica, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 09, 2024

Great service and the advisor was so helpful. He answered all my questions and kept informed as to what was going on with the car More

by Nelda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bis
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Dec 10, 2024 -

Ingram Park Nissan responded

Nelda, we're delighted to hear that our team provided you with helpful service and kept you informed throughout the process. Thanks for being part of the IPAC family!

December 01, 2024

Wasted my time with them. Went in to purchase a used car for 28K as listed on their website. We offer 28K and he has to 'go talk with his manager.' When he comes back he tel More

by Luna2000
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rolando Villalobos Jr.
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Dec 02, 2024 -

Ingram Park Nissan responded

I apologize for the frustrating experience you had with us. It sounds like there was a miscommunication regarding pricing, and I understand how disappointing that must have been. We strive to provide transparent and fair pricing, so your feedback is concerning to hear. If you're open to discussing this further or if there's anything else we can do for you, please feel free to reach out directly. Thank you, Jessica Jalomos - Customer Relationship Manager - 210-681-6300

November 27, 2024

I was very disappointed in the communication if this lengthy repair. I had to call to get any information on my car even though I was promised updates. Happy to have my car back.l after 7 weeks More

by Sherryyezak
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul, ricky
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Nov 27, 2024 -

Ingram Park Nissan responded

I'm sorry to hear about the communication issues during your repair. We strive for better service and appreciate your patience throughout this process. If there's anything more we can do or discuss, please feel free to reach out. Thank you, Jessica Jalomos - Customer Relationship Manager - 2106816300

Nov 28, 2024 -

Ingram Park Nissan responded

I'm sorry to hear about the communication issues during your repair. We strive for better service and appreciate your patience throughout this process. If there's anything more we can do or discuss, please feel free to reach out. Thank you, Jessica Jalomos Customer Relations 2106816300

November 20, 2024

I had a 1030 appointment for an oil change. It took over 3 hours to complete. More

by Brade51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
Nov 20, 2024 -

Ingram Park Nissan responded

I'm sorry to hear about the longer-than-expected wait time you encountered. We aim for efficient service, especially when an appointment is made, and your feedback is valuable to us. If there's anything we can do to further assist, I invite you to please reach out. Thank you, Jessica Jalomos - Customer Relationship Manager - 2106816300

November 18, 2024

Service was great and professionalism was good. Exceeded my expectations for car maintenance at a dealership.. More

by jamecucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin service department
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Nov 18, 2024 -

Ingram Park Nissan responded

We're delighted to hear that our team at Ingram Park Nissan exceeded your expectations for car maintenance. Thank you for being part of the IPAC family!

Nov 19, 2024 -

Ingram Park Nissan responded

Jamecucci, thank you for your kind review; we are happy to pass along your comments to the team here at Ingram Park Nissan! If you have any further questions, please don't hesitate to reach out!

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