Ingram Park Nissan

I have always taken my truck here and always have gotten good service for the past 12+ years. They let you know what is going on with your vehicle and what needs immediate attention and what can wait. good service for the past 12+ years. They let you know what is going on with your vehicle and what needs immediate attention and what can wait. More

On Monday June 17th 2024 @ IPAC of San Antonio, I purchased a used car. Carlos Villalobos was salesperson. He drove us around several blocks then had me drive 3 blocks that lead us right back to the purchased a used car. Carlos Villalobos was salesperson. He drove us around several blocks then had me drive 3 blocks that lead us right back to the dealership. Carlos stated the price was $20,000. Carlos left and his manager, Leo returns without him and told us we owed more on our çar than it was worth and we should just surrender it to the bank. He couldn't take the trade in but could sell us the car for $4000 down. We agreed to just purchase the car. In the finance office they began dealing papers at us faster than we could both sign. He was already talking about the next paper and giving it to me before my husband could finish signing the last one. I believe this was done intentionally so we wouldn’t catch on to the fact that they had thrown in a service contract (at a cost of over $4000 and we live 200 plus miles away from this dealership) and the fact that Leo had changed the cash price of the car from $20,000 to $33,000, with a total financed amount of $36,197. If we had heard or been clearly shown that this used car, after financing was going to cost us $53,000 we would have walked away. This car has also been damaged by some sort of rear collision. Not only were we not told about it, we were not allowed to get the car over 30 miles an hour, as it became blatantly obvious then. We left the dealership at 3:26pm and messaged Carlos at 3:44pm that there was something wrong, a wobble and strange sound from the back when I got up to highway speed. He did not answer my message, so my husband called him. He said his manager said we could not bring it back. We needed to file on the warranty. The price was raised (without telling us), a service contract was added (without telling us) and they deliberately keep the car from being driven over 30 miles an hour to hide the fact that it had been in a rear end collision. I believe that this was done with intent and this car puts me and my family at risk if I drive it. More

Took great care with my needs. Will return next Time. All staff were helpful and friendly. Will return next Time. All staff were helpful and friendly. More

I was able to get a service appointment right away. Dan, the service advisor, was very nice and professional. I also like that breakfast and beverages were available for customers. Dan, the service advisor, was very nice and professional. I also like that breakfast and beverages were available for customers. More

We great , great . it just took long , for my car to service. Moses was great! it just took long , for my car to service. Moses was great! More

The staff were all very friendly and helpful. They kept me informed of additional items that needed to be serviced. They kept me informed of additional items that needed to be serviced. More

Outstanding service and professionalism. I'm confident in the quality of maintenance and have no doubts that my car is in good hands. I'm confident in the quality of maintenance and have no doubts that my car is in good hands. More

We received excellent service. Attendant was very courteous. Ingram Park Nissan is trustworthy to work with. Attendant was very courteous. Ingram Park Nissan is trustworthy to work with. More

Easy experience and couldn't have hope for a better experience. Made car shopping a stress free time experience. Made car shopping a stress free time More

The updated service is acceptable. However, I found damage to my drivers door. Be aware However, I found damage to my drivers door. Be aware More