Ingram Park Nissan

The best sales person ive met Mr cotter helped us very well in purchasing our vehicle.he went all out and above with our purchase.found us the best deals.gave me the confidence th Mr cotter helped us very well in purchasing our vehicle.he went all out and above with our purchase.found us the best deals.gave me the confidence that north park Toyota took.I recommend this gentleman.you will not regret... More

Good experience Visited for a promotion going on, and we were in need of a second family car. The staff was very helpful in finding the right fit for us. Daniel Carde Visited for a promotion going on, and we were in need of a second family car. The staff was very helpful in finding the right fit for us. Daniel Cardenas in particular was with us for most of the visit, and he was very helpful and assisted us great with any questions or concerns we had. More

AVOID STEPHEN GOMEZ NO STEVE GOMEZ!!! I had bought a new Altima from this dealership back in 2012 from Steve Cotter, a great salesman that is still at this location. I w NO STEVE GOMEZ!!! I had bought a new Altima from this dealership back in 2012 from Steve Cotter, a great salesman that is still at this location. I was given a very fair trade in value for my old Maxima, and given a fair discount off the vehicle. I was 1000% satisfied with this purchase. That is why I referred my in-laws to get their vehicle from IPAC in 2013, and that is why I brought my father in to get his Versa the same year. All of these experiences were great, which I can attribute to Steve Cotter overseeing for me when he was not directly involved in the sale. He still looked out for me and still provided me with what I needed to close on my previous deals. My father went in yesterday to look at a 370z which was priced at just over 27000 sticker price. He was told over the phone they would take 1000 dollars off, and the salesman was very pushy about what a great deal he was getting. I saw through that and told my father to be careful. I had work obligations and could not oversee the sale, but I had told my father to hold off on signing everything, and that I would come after I got out of work. I later found out the name of the salesman is Stephen Gomez. Mr. Gomez tried talking to me over the phone to get me to tell my father it was a good deal. I told Stephen he was giving my father 1000 dollars under what he should be getting from a dealer towards a trade, and then he started with the lies. “We are going to have to repair 5000 dollars of hail damage before we can sell this vehicle.” I called BS and told him there was no way they would put 5000 dollars into a car that they would then sell for 9000 dollars. They were going to sell it as-is or put it to auction. He quietly backed off that argument and moved on to why the price of the 370z was a great price. I responded he is getting like 200 dollars off the sticker and that is not a great price. He got sick of hearing me tell him the truth, and handed the phone off to my father without a word while I was still speaking. He managed to get my father mad at me, acting like I was blocking him from the deal of a lifetime. My dad signed everything because he was already fed up with all of it, and angry with me at this point He never got his 1000 dollars off, that was just a lie. It was extremely stupid of him. That is not where my big issue is. I had to go by yesterday after work, and wait around until somebody would bring me the paperwork to sign, since I had to release the Versa, as I had co-signed it. Nobody would give me the name of the salesperson that sold my father the car. Craig Johnson, a sales manager approached me to attempt to diffuse my anger. I explained the situation to him. He seemed to acknowledge that it was a pretty screwed up deal, however when I asked for the name of the salesperson, he became hesitant. I told him I was going to write a detailed review off this experience, with the name of the salesman. His response staggered me. “Come on man don’t do that to us.” I responded that they did not care what they did to my father, he did not care that a discount was never applied, and I do not care what this does for the reputation of the salesman. No employee would give me the name of Stephen Gomez, I had to look on their web page for the sales team. Initially my review was going to state that if you come to IPAC, try your best to wait for Steve Cotter. He is still a great salesman and I hold a lot of respect for him. Since a sales manager with 15 years experience named Craig Johnson acted as if I was unrightfully angry and nobody was willing to provide me with the name of Stephen Gomez, I would recommend that IPAC be avoided altogether. If a sales manager is that dismissive about its staff screwing people over, the problem does not only lie on the sales floor, there is also a problem in the higher management. If you absolutely have to purchase from here, only go to Steve Cotter. He is a dolphin in a pool of sharks. I will be taking my Altima to Gunn in 4 months. I wish I could buy from Steve Cotter without having to do it through IPAC (ICRAP) More

Bad Finance customer server I've been calling three days in a row now asking to speak with the finance department and have been placed on hold for 5 to 10 minutes at a time. Th I've been calling three days in a row now asking to speak with the finance department and have been placed on hold for 5 to 10 minutes at a time. The wrong department picks up eventually and places me back on hold. This is very poor business and I will never buy from here again More

excited Went in with a bit of doubt that I could get a car, much less the car I was wanting, but I spoke with a salesman (duk) and worked with me. Couldn't be Went in with a bit of doubt that I could get a car, much less the car I was wanting, but I spoke with a salesman (duk) and worked with me. Couldn't believe I got the car I wanted. The experience was priceless. I recommend anyone looking to purchase a car to try this dealership out. Many cars to choose from and at all kind of low prices. More

First car Was scared getting my first car, went to so many other places and no one would work with me. Decided to go ahead and step into ipac nissan. Thought th Was scared getting my first car, went to so many other places and no one would work with me. Decided to go ahead and step into ipac nissan. Thought they aren't going to help,but than thought turn quickly. They helped me every step and worked with what I wanted and could afford! Never thought buying my first car would be like this. Mr. Jamarr Swanks has to be by far the most amazing sales associate ever! He doesn't try putting you in a car he wants but a car you want and can work with. My first car is a Ford focus '14, may not be a Benz or anything fancy. But it's something a mother like me can drive and take my daughter where she needs to be. More

Excellent experience! It took me all afternoon to get my car (mostly my fault). Robert Ortega was very patient and helped me a lot. I love my car! I enjoyed my experience a It took me all afternoon to get my car (mostly my fault). Robert Ortega was very patient and helped me a lot. I love my car! I enjoyed my experience and I liked that Robert wasn't pushy, nor was he upset that he didn't get more sales due to the time I took. I was really happy with the value I got for my trade in vehicle as well. More

ask for salesmen ( JOE COOKS) and you won't regret . Joe cooks ,he should be nominated top sales men in San Antonio ,due to his outstanding sales performance of taking care of customers like myself , he Joe cooks ,he should be nominated top sales men in San Antonio ,due to his outstanding sales performance of taking care of customers like myself , he is very attentiveness,takes an extra mile to get you the best deal on a Nissan car . very positive salesmen that cares for his customers . Ask for cooks and your leave with a smile like I did . More

salesperson (Damon Johnson) makes dreams come true at iPac Damon Johnson is very friendly , very knowledge, very patient ,he treats you like family ,and does his best to get you the best deal on a car you want Damon Johnson is very friendly , very knowledge, very patient ,he treats you like family ,and does his best to get you the best deal on a car you want. I'm 23 years old with just starting building up credit 8 months ago.and Damon Johnson worked miracles on getting me ,my brand new 2015 car. Highly recommend More