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Ingram Park Nissan
San Antonio, TX
593 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 593 reviews
September 26, 2017
It was a great experience Darren was a great sales person and Steve was outstanding as well.. Everyone there was very accommodating and helpful. I wood definitely recommend Ipa Darren was a great sales person and Steve was outstanding as well.. Everyone there was very accommodating and helpful. I wood definitely recommend Ipac Nissan to my friends. More
by scottrosario
Employees Worked With
Darren Howell, Steve Cotter
September 15, 2017
Beyond expectations. I gave IPC a five starr rating because I was treated very well. On my first visit Halleem showed my husband and myself the truck we wanted to see and I gave IPC a five starr rating because I was treated very well. On my first visit Halleem showed my husband and myself the truck we wanted to see and answered all our questions about it. When I went back Nick was there very respectful and helpful going back and forth to get the answers to my questions and getting a manager for me. He always made sure I was comfortable while Monica went to work for me in getting the price I wanted for the truck. My sincere thanks to the IPC team in working with me in getting my beautiful new truck at the price I wanted. More
by pinaodi135
Employees Worked With
Nick Stephens, Monica Carrizales, Haleem Oyeyemi
September 07, 2017
Excellent Service Moses my sales consultant was very helpful and patient with me. I was very satisfied with his professionalism. He was very knowledgeable on every ve Moses my sales consultant was very helpful and patient with me. I was very satisfied with his professionalism. He was very knowledgeable on every vehicle I was looking at and willing to go the extra mile to get me into a vehicle. Definitely will use this dealership and this sale consultant again. More
by Gina2012
Employees Worked With
Moses Munir
August 19, 2017
Second purchase from IPAC Nissan Just purchase our second car from this dealership. They are always helpful and honest. They stand behind their vehicles and offer quality service. Th Just purchase our second car from this dealership. They are always helpful and honest. They stand behind their vehicles and offer quality service. This is our second Rogue More
by Macman
Employees Worked With
Mr Perez
August 10, 2017
Highly Professional Customer Service!! My experience with Me. Gomez included patience and a personable demeanor. I would definitely recommend this dealership to others. I also look forwar My experience with Me. Gomez included patience and a personable demeanor. I would definitely recommend this dealership to others. I also look forward to servicing my vehicle at this location. More
by Kingdomqueen
Employees Worked With
Steve Gomez
August 03, 2017
Excellent New Car Buying Experience Purchasing a new vehicle was the easiest, most relaxing I have ever experienced. All the staff that was encountered during my purchase were excellent. Purchasing a new vehicle was the easiest, most relaxing I have ever experienced. All the staff that was encountered during my purchase were excellent. If you are looking to buy a new this is the place to go. More
by Lee86
Employees Worked With
Moses Munir, Jimmy Foster
August 02, 2017
Needs improvement Bought Nissan Platinum from Moses. Great car, fair pricing. When I returned to pick up, car was not detailed properly. I have to say Steve w customer Bought Nissan Platinum from Moses. Great car, fair pricing. When I returned to pick up, car was not detailed properly. I have to say Steve w customer relations really went out of his way to make sure we had manuals, that I was able to use the car features and car was cleaned right. He demonstrated excellent customer service and is an invaluable asset to this dealership. He actually made me feel as though he cared about me and that's important. Excellent customer service should be dominstrated from beginning to end, thus creating a loyal customer. I'd probably consider shopping other dealerships for my next car, depending on future service experiences. More
by Monica
Employees Worked With
Moses, Steve (customer relations)
August 01, 2017
Excellent people to work with The people are excellent to work with. They really helped me out in finding the right car for me. They made me feel real comfortable. The people are excellent to work with. They really helped me out in finding the right car for me. They made me feel real comfortable. More
by Fernie33
Employees Worked With
Frank Perez , Steve Cotter
August 01, 2017
Very incompetent team The service department staff lead by Jerrett is one of the most incompetent teams I've ever experienced. I'm a Gunn dealer fan but I did buy my last v The service department staff lead by Jerrett is one of the most incompetent teams I've ever experienced. I'm a Gunn dealer fan but I did buy my last vehicle from IPAC (never again). I purchased the 36000mile/3year PCP plan to ensure oil changes for my vehicle. The service department failed to honor the plan through its entirety. During the purchase of the plan, I was told that a 2nd vehicle in the family is also eligible for oil service. The service department honored that up to my most recent visit. During my most recent visit, at 2 years 11 month or 35,800 miles into the plan, I was denied service under the PCP plan. I was given a run around and shown paper work I never signed. In fact the paperwork the service department produced said my plan only included 7 oil changes. 7 oil changes for a $600 PCP plan? That's comes out to $85 an oil change. Only a fool would sign up for that. I will also say that the paperwork never indicated service for 2nd vehicle however it was honored without any trouble for the last 2 years and 11 months or 35800 miles. I'll also add that during 2 of my oil change visits, the service department failed to secure the oil plug correctly which lead to a oil spill mess in my garage. IPAC had to send out a crew of 2 to clean up the mess. Needless to say, the 2nd oil spill occurred in the garage of my new home. In another instance, I've received my car back in anything other than a clean condition. Grease marks inside the car. IPAC offered trip to the wash tub to correct. I never took them up on it. Lastly, the service department damaged my glove box in my 2nd car. Beware of IPACs service department. Beware of IPAC in general. More
by IPAC Sucks
Employees Worked With
Jerrett Wilde
July 26, 2017
Great customer service My experience was great. Every staff member was friendly always asking if we needed anything and there was never a pressure to buy. They constantly re My experience was great. Every staff member was friendly always asking if we needed anything and there was never a pressure to buy. They constantly reassured us that they were making every effort to help us. More
by Jose
Employees Worked With
Jorge Casaus, Steve Cotter
