Ingram Park Mazda

The staff were friendly and helped me find a deal on a car I wanted. I came in looking for a used car, but all the used sky active mazda 3 cars were either sold already or no automatic transmission. So I car I wanted. I came in looking for a used car, but all the used sky active mazda 3 cars were either sold already or no automatic transmission. So I decided to go with a new car. More

Joel LISTENED to our needs. He was very helpful in choosing the right vehicle for us. He made buying a car enjoyable! We were very comfortable working with him and Adam. choosing the right vehicle for us. He made buying a car enjoyable! We were very comfortable working with him and Adam. More

Brandon was very knowlegeable about the cars features...we purchased a CX-5 Grand Touring...Brandon went over several times all the features this car has...We were very pleased with him and his features...we purchased a CX-5 Grand Touring...Brandon went over several times all the features this car has...We were very pleased with him and his associates.. More

This was the first time I have ever purchased a vehicle and deal feel that I was taken to the cleaners. Ultra friendly staff with top notch service. Brandon Livingston is by far the most professional sales and deal feel that I was taken to the cleaners. Ultra friendly staff with top notch service. Brandon Livingston is by far the most professional salesman I have ever worked with he said be commend for his work ethic. More

These guys were amazing!!! They helped me so much. I called Manny the day before and set up an appointment. They had exactly what i wanted waiting for me. I would recommend them to everyone. called Manny the day before and set up an appointment. They had exactly what i wanted waiting for me. I would recommend them to everyone. More

I've just had the easiest, most amazing experience working with a dealership. I recently leased a Mazda3 from Ingram Park Mazda and everything started well and ended well. Never once did I have the working with a dealership. I recently leased a Mazda3 from Ingram Park Mazda and everything started well and ended well. Never once did I have the feeling that I was being pushed, guided or rushed into a decision. Amy Erickson, Internet Sales Manager, has a friendly low-key manner that transfers to the whole organization. When I walked into the place there was no undercurrent of rush or tenseness. Brandon Livingston, Sales Consultant, was easy to talk to and together we found a great car at a price felt was very fair. More

Brandon was great to work with and very knowledgable about the car. Dont care for general managers or finance, but it seems to be a necessary evil to purchase a great car! Kudos to Brandon!!! about the car. Dont care for general managers or finance, but it seems to be a necessary evil to purchase a great car! Kudos to Brandon!!! More

My experience with both Robert Reyes and Austin Parker were excellent. Robert Reyes made sure all was well the entire time I was at the dealership and also the times I re visited. Austin Parker was very c were excellent. Robert Reyes made sure all was well the entire time I was at the dealership and also the times I re visited. Austin Parker was very courteous and answered all my questions and made sure I was getting everything I wanted in the vehicle I was looking for. They both made the process smooth, enjoyable, and in a timely manner. The process was very efficient; not stressful or 'an all day' process at all. Robert and Austin were both very knowledgeable and helpful in all aspects. I have already recommended people who are in the market for a car their way. I love my new car & love the service I received while getting it. More

This was absolutely the fastest, easiest and least stressed we have ever been when purchasing a vehicle. We were initially contacted by Maria Mata about coming in and looking at the vehicles on the l stressed we have ever been when purchasing a vehicle. We were initially contacted by Maria Mata about coming in and looking at the vehicles on the lot. She was very nice and really was there everytime I had a question. When we got there she introduced us to Melvin. Melvin was so nice and accommodating and he made me feel really at home and comfortable during the whole process. I could not of asked for a better car buying experience. Thank you Maria and Melvin we are very pleased with our 2013 Mazda 6 More

First of all i would like to say that I received great customer services from most of the employees. My sales person was Austin Parker, he was very polite and knowledgeable of the vehicles he presented m customer services from most of the employees. My sales person was Austin Parker, he was very polite and knowledgeable of the vehicles he presented me, he explained me all the features and details. I was referred to this dealership by someone who bought a car from Robert Reyes, they had excellent experience with him. Thats the reason I stopped by IPAC Mazda, i had the chance to talk to Robert Reyes 3 weeks before my actual purchase, he was super polite and very friendly, I instantly felt truly welcomed. Robert Reyes then assigned me Austin Parker as my sales person, because Robert Reyes is now a sales manager. Now, unfortunately Robert Reyes was not present on the day of my purchase (Nov. 10. 2012), i dealt with my sales person Austin Parker, which once again was super friendly and polite, Unfortunately when it was time to talk to the sales manager on duty (Eduardo Sanchez) I did not have a good experience at all, unbiased of the price offer he made me, he was very dry an unpleasant, made me feel that my business was not important for him, usually when you make an offer the sales manager takes it up higher for approval or disapproval, on my case he didn't even consider my offer, he immediately cut me off and asked me: "I can't do it for this price, is there anything else i can do for you today?". he did not even try to earn my business, thats was clearly an invitation to walk right out of the dealership, which i did right away. Now the good news is, as i was backing up my car to leave the dealership, Austin Parker stopped me, he had talked to Tim Goodman who walked outside with him. I pulled back in the parking spot and walked back in the dealership to deal with Tim Goodman, which was a very friendly and polite person, he made me feel import and that my business mattered to him, he considered every offered I made, until we were able to strike a deal. I am very pleased with my overall experience with IPAC Mazda, i did not let my bad experience with Eduardo Sanchez ruin all the good work from all the other friendly employees. In a nut shel, if you want great customer service, friendly staff and the best prices between all the dealerships i visited (IPAC Mazda, Mazda South, North Park Mazda, Roger Beasly Mazda and Legend Mazda) stop by IPAC Mazda and give Austin Parker a chance to show you all the great things they have to offer, i strongly advise you to make sure his sales manager Robert Reyes is working on the day of your visit. If he is not i would suggest you to come back some other day that he is present, i would not want to deal with Eduardo Sanches, but hey you never know, you might have good luck with him! More