Ingram Park Mazda

IPAC Mazda dealt with my girlfriend in bad faith. She purchased a 2021 Mazda CX-5 Touring edition and we had negotiated the price down to an out the door cost of $29,000. Since she was the one purchasin purchased a 2021 Mazda CX-5 Touring edition and we had negotiated the price down to an out the door cost of $29,000. Since she was the one purchasing the vehicle once I had helped hammer out the details of the cost I left her to sign the purchase paperwork. I reviewed the paperwork 2 days later only to find out not only did they not honor the price we agreed upon as the FINAL price with no extras added in there they had tacked on an additional $2,500 in fees. An out the door cost indicates that is the price for the entire purchase into 1 agreed upon cost. They inflated the price and didn't bother to disclose any of it. The purchase has been completed but I will NEVER shop there myself and I am going to warn everyone I know and talk to to stay away from there as they DO NOT HONOR THEIR AGREEMENTS. I was shocked and appalled to see this. Their dishonorable and dishonest behavior tacked on an additional $37 onto the monthly car payment when payment size is already a factor. I believe in honoring an agreement even if they do not and I will never darken their doorstep again for as long as I live. They have forever cut off a possible return stream of revenue by their petty and shortsighted behavior. More

Wanna give Jose Ramirez a shoutout for helping me get into my vehicle for the price I want and monthly payments! Y’all be sure to ask for him next time you visit ipac Mazda into my vehicle for the price I want and monthly payments! Y’all be sure to ask for him next time you visit ipac Mazda More

Very impressed with Richard Barnhill at IPAC Mazda used cars. Richard was very professional while trying to find out our needs. Mind you, after going to several dealerships and different salesmen, he liste cars. Richard was very professional while trying to find out our needs. Mind you, after going to several dealerships and different salesmen, he listened to us. We have found that most car salesmen want to sell a vehicle. To listen to the customer and really understand what the customer’s needs are is key.. it’s not about closing the deal. It’s about getting to the point of closing while feeling satisfied that you have done all you could do to please the customer. We didn’t find our vehicle just yet but Richard went the extra mile! More

Austin Parker was very knowledgeable and patient. Trent and Mary Lou made sure that majority of my stuff was taken care of before I showed up to the dealership. Austin Parker and Eddie ensured that I am ab and Mary Lou made sure that majority of my stuff was taken care of before I showed up to the dealership. Austin Parker and Eddie ensured that I am able to fully understand and enjoy my new Mazda. Austin Parker was a great representative and very thorough. Eddie was knowledgeable. Trent was welcoming. Everyone was friendly and welcoming. The General Manager made sure to thank me for my business before I left in my Mazda 3. Thank you all for a great experience! More

Adrian Villacobos was our sales person, and he provided exceptional customer service. He gave honest opinions and options with vehicles and financing options. He made the experience stress free and answe exceptional customer service. He gave honest opinions and options with vehicles and financing options. He made the experience stress free and answered any questions my husband and I had. We appreciate his honesty and value the quality of service! Highly recommend Adrian, and we will definitely keep him in mind for future car purchases! More

Darren was a wonderful salesman. He was very knowledgeable of the cars and answered all my questions. I would definitely recommend you seek him out if you are looking for a car! knowledgeable of the cars and answered all my questions. I would definitely recommend you seek him out if you are looking for a car! More

Great customer service, Always pleased did an outstanding job. Thank you Ipac Mazda!! Looking for a car, ask for José. he will help you out. job. Thank you Ipac Mazda!! Looking for a car, ask for José. he will help you out. More

I just purchased my first car (Mazda Cx-30) yesterday with the help of Jose Ramírez. He definitely made sure I was comfortable with my purchase. Very happy with my Mazda. Thank you Jose. with the help of Jose Ramírez. He definitely made sure I was comfortable with my purchase. Very happy with my Mazda. Thank you Jose. More

Bought 4th mazda from IPAC Mazda. My salesperson was Darren Howell. Very polite, honest and on point. Recommend IPAC Mazda and ask for Darren Howell. Darren Howell. Very polite, honest and on point. Recommend IPAC Mazda and ask for Darren Howell. More