Ingram Park Mazda

This is the worst dealership iv ever dealt with RED is the financial guy that was so rude and took my 600 dollos and didn't refund me back.Dont trust this dealership or anyone in their the financial guy that was so rude and took my 600 dollos and didn't refund me back.Dont trust this dealership or anyone in their More

Shady, and outright scam people regarding condition of used vehicles. Stay away from this dealer used vehicles. Stay away from this dealer More

Complete scam artists. Flew in from Tyler to San Antoni They picked me up in the ruck (on purpose I would later find out) Drove it home Drove it the second time sever Flew in from Tyler to San Antoni They picked me up in the ruck (on purpose I would later find out) Drove it home Drove it the second time several days later and the check engine light came on Long storey short, timing chain was bad and cost about $5,000 to fix The mechanic I took it to said any high level inspection would have found it. They were unwilling to do anything for me, even though I offered to pay for the majority of the repair. I plan on filing a lawsuit. DO NOT BUY A CAR FROM THIS PLACE More

IPAC Mazda dealt with my girlfriend in bad faith. She purchased a 2021 Mazda CX-5 Touring edition and we had negotiated the price down to an out the door cost of $29,000. Since she was the one purchasin purchased a 2021 Mazda CX-5 Touring edition and we had negotiated the price down to an out the door cost of $29,000. Since she was the one purchasing the vehicle once I had helped hammer out the details of the cost I left her to sign the purchase paperwork. I reviewed the paperwork 2 days later only to find out not only did they not honor the price we agreed upon as the FINAL price with no extras added in there they had tacked on an additional $2,500 in fees. An out the door cost indicates that is the price for the entire purchase into 1 agreed upon cost. They inflated the price and didn't bother to disclose any of it. The purchase has been completed but I will NEVER shop there myself and I am going to warn everyone I know and talk to to stay away from there as they DO NOT HONOR THEIR AGREEMENTS. I was shocked and appalled to see this. Their dishonorable and dishonest behavior tacked on an additional $37 onto the monthly car payment when payment size is already a factor. I believe in honoring an agreement even if they do not and I will never darken their doorstep again for as long as I live. They have forever cut off a possible return stream of revenue by their petty and shortsighted behavior. More

Wanna give Jose Ramirez a shoutout for helping me get into my vehicle for the price I want and monthly payments! Y’all be sure to ask for him next time you visit ipac Mazda into my vehicle for the price I want and monthly payments! Y’all be sure to ask for him next time you visit ipac Mazda More

Very impressed with Richard Barnhill at IPAC Mazda used cars. Richard was very professional while trying to find out our needs. Mind you, after going to several dealerships and different salesmen, he liste cars. Richard was very professional while trying to find out our needs. Mind you, after going to several dealerships and different salesmen, he listened to us. We have found that most car salesmen want to sell a vehicle. To listen to the customer and really understand what the customer’s needs are is key.. it’s not about closing the deal. It’s about getting to the point of closing while feeling satisfied that you have done all you could do to please the customer. We didn’t find our vehicle just yet but Richard went the extra mile! More

Austin Parker was very knowledgeable and patient. Trent and Mary Lou made sure that majority of my stuff was taken care of before I showed up to the dealership. Austin Parker and Eddie ensured that I am ab and Mary Lou made sure that majority of my stuff was taken care of before I showed up to the dealership. Austin Parker and Eddie ensured that I am able to fully understand and enjoy my new Mazda. Austin Parker was a great representative and very thorough. Eddie was knowledgeable. Trent was welcoming. Everyone was friendly and welcoming. The General Manager made sure to thank me for my business before I left in my Mazda 3. Thank you all for a great experience! More