Ingram Park Mazda
San Antonio, TX
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Disappointing "Man of your word" This dealership is NOT! I have never expierenced such a let down as this. From beggining to end they did not keep their end of th "Man of your word" This dealership is NOT! I have never expierenced such a let down as this. From beggining to end they did not keep their end of the bargain. I gave full disclosure of my situation and we agreed on a deal. They told me the deal 💯done, had me clean out my car sign papers sent me on my way feeling great, just break their word and second time, a week later call me to finalize the deal just to get me in to return the car bc they couldnt keep their end of the bargain. How emberassing. If they werent sure they shouldnt of gone to my wifes job to sign off on the lein, nor clean out my car and send me driving around proudly showing off their new car (as mine) and should of told me to stay in my car until they could finalize the deal. Pablo "the enforcer" was straight forward and to the point. I wish i dealt with him first. Eddie sales and Joey Sales Manager "FOS" becareful of they tell you what you want to hear and give you their "word" and even shake hands and ask you to sign your commitment with them, with no worries if they keep their end of the deal. So i had to unpack the new car and get back into my car as if I were evicted from there. More
My father bought a tryck I highly recommend to visite ipac mazda , when we got their , my father and I we were greeted right away by the sales men , and at first we were just I highly recommend to visite ipac mazda , when we got their , my father and I we were greeted right away by the sales men , and at first we were just looking until we decided to test drive a truck and the gentleman, that help us out was nice and polite and showed us various cars and trucks until my father likes a avalanche that they had , mr Daniel was great with us and made the processe of buying a truck fast and easy More
Amazing Service This is the second time we have bought a vehicle from daniel Cardenas. He is truly amazing! Excellent customer service, efficient, relatable, funny a This is the second time we have bought a vehicle from daniel Cardenas. He is truly amazing! Excellent customer service, efficient, relatable, funny and friendly! We will continue to come back to Daniel in the future for our next car buy! More
GREAT Experience w/Matt De Leon & Pablo Serna! Purchasing a vehicle is never a "fun" thing to do especially when you have no idea what kind of car you would like to purchase. Matt De Leon & Pablo S Purchasing a vehicle is never a "fun" thing to do especially when you have no idea what kind of car you would like to purchase. Matt De Leon & Pablo Serna were extremely helpful and took the time to understand my personal needs when searching for a new car. They were never pushy, which I appreciated very much! I test drove quite a few different vehicles on the lot and Matt never made me feel like I was a nuisance nor like I was wasting anyone's time! I am a very indecisive person & it helped to have not just one but two patient car salesmen. I did not purchase the vehicle right away because I had intended visiting other dealerships, and during that time Matt & Pablo did not hassle me one bit! They did keep in touch but it wasn't annoying one bit! Pablo helped me so much with working with my budget as well which was top priority for me! This ultimately led me to return to Mazda to make my purchase! Matt & Pablo were awesome! I would recommend anyone to work with them! I am 100% happy with my Mazda purchase! The 2017 CX-5 is too cool! I LOVE IT! Thanks Matt & Pablo!! Thanks to Jeff for also taking great care of me when servicing my old Mazda!! More
Great customer service wiiiiiith Robert Mendez!!! Seriously Robert was the best he was so patient with me! Couldn't of asked for a better person to help me! Seriously he was so amazing. I highly recom Seriously Robert was the best he was so patient with me! Couldn't of asked for a better person to help me! Seriously he was so amazing. I highly recommend buying/leasing from this agency if you do end up deciding to pay them a visit look for Robert you won't regret it! More
Great He's. Great help and made sure I got a car. He went beyond everything. Very helpful. And keep in contact with me in everything through the whole pross He's. Great help and made sure I got a car. He went beyond everything. Very helpful. And keep in contact with me in everything through the whole prosses More
Extremely helpful IPAC has help my family get vehicles for a long time and we will continue to do so. Go see Duc, he will get you the best deal and helps you with payme IPAC has help my family get vehicles for a long time and we will continue to do so. Go see Duc, he will get you the best deal and helps you with payments that you can afford! More
Mazda sale department Had a great experience at the local Mazda dealer , when I walked in looking to get info on the Mazda car line , I was greeted quickly by a sales man n Had a great experience at the local Mazda dealer , when I walked in looking to get info on the Mazda car line , I was greeted quickly by a sales man name Daniel , and he help me look at the different models that Mazda has to offer . More
Great service from everyone Jose and the entire sales and finance team were great to work with. Will definitely come back here first when buying my next vehicle! Good job. Jose and the entire sales and finance team were great to work with. Will definitely come back here first when buying my next vehicle! Good job. More
Robert was awesome Robert went out of his way to make sure I got the SUV I wanted and made sure it had all the accessories I needed. Robert went out of his way to make sure I got the SUV I wanted and made sure it had all the accessories I needed. More