Ingram Park Mazda

Beware!!! extremely incompetent when it comes to cross commu nication with in their organization. I took them 4 weeks after the due date to process my first payment!! Back story: I went in for a recall for m nication with in their organization. I took them 4 weeks after the due date to process my first payment!! Back story: I went in for a recall for my new 2018 Mazda, while I was there I was told that it was time for my first payment on the car and that I can pay at the dealership. So I paid my first payment on 18 December 2017 for a due date of 20 December 2017. I finally got the physical bill in the mail on 19 December and set my account. I waited a week to see if the payment I made posted but still nothing so I called Mike at Ingram Mazda to see what was going on and they kept on saying it must have gone through and that Mazda capital must have messed up. 3 weeks later in January, payment still hasn't gone through and now have a late fee on my account. I finally called the Sarah at accounting and was told that they mistaken the payment as a down payment instead of a first payment. The payment finally went through on 17 January 2018 when I originally made the payment on 18 December 2017. More

Outstanding experience! I had a great experience working with Daniel who bent over backwards to help me get the best deal on the car I really wanted! I had a great experience working with Daniel who bent over backwards to help me get the best deal on the car I really wanted! More

Amazing Super friendly, made my fist car buying so easy for me! And super satisfied thank you so much can’t be any more thankful again thank you! Super friendly, made my fist car buying so easy for me! And super satisfied thank you so much can’t be any more thankful again thank you! More

Loyal customer to Mazda I love coming to Mazda, the reps are always so welcoming and comforting. I worked with Daniel this time and he took his time throughout the whole I love coming to Mazda, the reps are always so welcoming and comforting. I worked with Daniel this time and he took his time throughout the whole process. Answered all my questions and sometimes 2-3x and remained patient with me. He was great to work with, made the processs smooth and easy! Thank you! More

New CX-5 Austin was able to steer me into a car that gave me all the ungraded features that I wanted while keeping me in my price range. Super happy with my c Austin was able to steer me into a car that gave me all the ungraded features that I wanted while keeping me in my price range. Super happy with my choice. More

Great experience When other places told me they couldn’t work with my budget Robert and Joey told me yes! They put me in a car that same day and really worked with me. When other places told me they couldn’t work with my budget Robert and Joey told me yes! They put me in a car that same day and really worked with me. Will come back! More

Daniel was awesome!! Daniel was so awesome! From the second I walked in the door, I told him what I was looking for and he fit me with the perfect mazda! Not only did he g Daniel was so awesome! From the second I walked in the door, I told him what I was looking for and he fit me with the perfect mazda! Not only did he get me a car but he also sold my parents on a new Mazda as well. More

Great experience Me and my wife had a great experience upgrading our cx9. Matt and his manager Joey took care of us and got the exact car we wanted! Me and my wife had a great experience upgrading our cx9. Matt and his manager Joey took care of us and got the exact car we wanted! More

Very pleased Robert was very attentive to all the details I laid out for him. He was courteous and understanding that I had a budget that had to be held to. I’m Robert was very attentive to all the details I laid out for him. He was courteous and understanding that I had a budget that had to be held to. I’m very happy to say that for me, this could have been a disaster, as I am a first time buyer and I was very worried and scared. Thank you Robert for everything you did! More

ROBERTMENDEZ I went in knowing what car I wanted and Robert Mendez definitely impressed me with customer service! From beginning to end he left a lasting impressio I went in knowing what car I wanted and Robert Mendez definitely impressed me with customer service! From beginning to end he left a lasting impression on car buying experience! I appreciated the fact that he was knowledgeable, patient, and showed a genuine interest and passion for making sure I was satisfied. He went out of his way to please and earned my business. Going forward I will always recommend IPAC to anyone looking to buy a car! More