Ingram Park Mazda
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 488 reviews
Best vehicle purchase experience Jose was very helpful and super friendly, he has an awesome attitude and was able to sell me on the vehicle on the first test drive! Jose was very helpful and super friendly, he has an awesome attitude and was able to sell me on the vehicle on the first test drive! More
Outstanding Customer Service On a hot afternoon when other salesmen didn’t even want to step foot outside their building Matt went out of his way to help me out with not only Mazd On a hot afternoon when other salesmen didn’t even want to step foot outside their building Matt went out of his way to help me out with not only Mazda but also Nissan vehicles. I test drove a couple vehicles and throughout the whole experience he was friendly, knowledgeable and courteous. Thank you Mr. De Leon More
Great experience, great salesman(highly recommend) I had a fantastic experience here. Of course any dealership when buying a car feels like you’re there for ages, that’s a given. Darren and his manger I had a fantastic experience here. Of course any dealership when buying a car feels like you’re there for ages, that’s a given. Darren and his manger Austin truly sat and helped me get into a new additional car because I NEEDED it. I didn’t just want another car I needed another one and they sat and crunched numbers and offered me a deal I didn’t even know was possible. Darren made sure there was no beating around the bush, it was straight forward this is what we can and can’t do. And I left there very happy and satisfied in my beautiful 2018 Mazda 3. Even after I bought the car the experience continued to be great. Darren made sure I knew when I needed to come in or give additional info or pick things up. Communication was great and not being treated as just a sale. I’ll definitely go back when I’m ready for another, thank you Darren. More
Liars in sales department We bought a new Mazda and the salesman said bring it back in 2 days and I’ll have Sirius radio installed. Bright car back and they said no we can’t do We bought a new Mazda and the salesman said bring it back in 2 days and I’ll have Sirius radio installed. Bright car back and they said no we can’t do it. I’m a 20 year retired Vietnam veteran with agent orange these people are liars and should be placed off limits to all active and retired military including civilian personnel. Terrible place and all liars. More
Beware!!! extremely incompetent when it comes to cross commu nication with in their organization. I took them 4 weeks after the due date to process my first payment!! Back story: I went in for a recall for m nication with in their organization. I took them 4 weeks after the due date to process my first payment!! Back story: I went in for a recall for my new 2018 Mazda, while I was there I was told that it was time for my first payment on the car and that I can pay at the dealership. So I paid my first payment on 18 December 2017 for a due date of 20 December 2017. I finally got the physical bill in the mail on 19 December and set my account. I waited a week to see if the payment I made posted but still nothing so I called Mike at Ingram Mazda to see what was going on and they kept on saying it must have gone through and that Mazda capital must have messed up. 3 weeks later in January, payment still hasn't gone through and now have a late fee on my account. I finally called the Sarah at accounting and was told that they mistaken the payment as a down payment instead of a first payment. The payment finally went through on 17 January 2018 when I originally made the payment on 18 December 2017. More
Outstanding experience! I had a great experience working with Daniel who bent over backwards to help me get the best deal on the car I really wanted! I had a great experience working with Daniel who bent over backwards to help me get the best deal on the car I really wanted! More
Amazing Super friendly, made my fist car buying so easy for me! And super satisfied thank you so much can’t be any more thankful again thank you! Super friendly, made my fist car buying so easy for me! And super satisfied thank you so much can’t be any more thankful again thank you! More
Loyal customer to Mazda I love coming to Mazda, the reps are always so welcoming and comforting. I worked with Daniel this time and he took his time throughout the whole I love coming to Mazda, the reps are always so welcoming and comforting. I worked with Daniel this time and he took his time throughout the whole process. Answered all my questions and sometimes 2-3x and remained patient with me. He was great to work with, made the processs smooth and easy! Thank you! More
Great experience When other places told me they couldn’t work with my budget Robert and Joey told me yes! They put me in a car that same day and really worked with me. When other places told me they couldn’t work with my budget Robert and Joey told me yes! They put me in a car that same day and really worked with me. Will come back! More
New CX-5 Austin was able to steer me into a car that gave me all the ungraded features that I wanted while keeping me in my price range. Super happy with my c Austin was able to steer me into a car that gave me all the ungraded features that I wanted while keeping me in my price range. Super happy with my choice. More