Ingram Park Chrysler Jeep Dodge RAM

Took my truck in for an oil change and was advised I need a alignment because my tires were "feathering". Made an appointment for that and received the service. Car never pulled before the service but after a alignment because my tires were "feathering". Made an appointment for that and received the service. Car never pulled before the service but afterward pulled noticeably to the right. To add insult to injury I discovered a chicken box full of half eating chicken in the bed of my truck when I got home. Called and advised of the alignment issue and was told to bring it back in. I brought it back sat there for 2 hours to be told that I would have to pay for a diagnostic check to see what the problem was. No thanks I'll take it to another dealership. More

I Showed up on a Saturday looking to purchase a new Jeep Wrangler Unlimited Rubicon. Larry Gillman assisted me since I had been referred to him via USAA Auto-Buying Program. I really appreciated the time Wrangler Unlimited Rubicon. Larry Gillman assisted me since I had been referred to him via USAA Auto-Buying Program. I really appreciated the time he took to talk with me and even drive me to the vehicle I purchased. He was very professional and did not come across as pushy from beginning to end of transaction. He was very helpful, even took the time to show me a few things about the vehicle after the purchase was made, when he could have just gone back to his desk or find another customer. Phillip Espinoza did a great job of explaining the details of the final price after the add-ons and was easy to talk to as well. Johnny Sias was very professional and gave me the time to think about an issue when I asked him for a minute and politely stepped away in order for me to sort out the issue. Overall, great experience and really appreciate the "easy-going" feel rather than the expected pushy feeling you get at most dealerships! More

I HAD A GREAT EXPERIENCE WITH MY TRADING MY VEHICLE FOR THE 2013 DODGE CHARGER. SHAWN WAS WONDERFUL TO ASSIST AND HELP ME. THIS WAS MY FIRST EXPERIENCE IN TRADING A VEHICLE. IT WAS ALWAYS DONE BY MY HUS THE 2013 DODGE CHARGER. SHAWN WAS WONDERFUL TO ASSIST AND HELP ME. THIS WAS MY FIRST EXPERIENCE IN TRADING A VEHICLE. IT WAS ALWAYS DONE BY MY HUSBAND, THE LOVE OF MY LIVE WHO PASSED AWAY IN SEPTEMBER, 2012. THANKS FOR ALL THE HELP AND UNDERSTANDING. I AM SUSPOSE TO RECEIVE A BOOKLET ON THE TRACKING BLUE LIGHT DEAL IN THE MAIL, BUT HAVE NOT RECEIVED IT YET. SHAWN WAS GOING TO MAIL IT TO ME SINCE HE WAS NOT ABLE TO GIVE IT TO ME THAT SATURDAY MORNING. AGAIN, THANKS FOR EVERYTHING. More

Omar, helped my family get into a new car. Very knowledgeable and wasn't pushing something we didn't need. Highly recommended. Thank you Omar knowledgeable and wasn't pushing something we didn't need. Highly recommended. Thank you Omar More

Decided to buy a sedan for our wine tour business located in Fredericksburg, TX. IPAC's website was up to date and listed exactly the vehicle we needed. Contacted IPAC via Internet on Friday and went to th in Fredericksburg, TX. IPAC's website was up to date and listed exactly the vehicle we needed. Contacted IPAC via Internet on Friday and went to the dealership on Saturday. Drove out with new sedan 45 minutes later. Our salesperson was Charlie Morgan. Very personable and knowledgeable on the Chrysler product line. This is the second vehicle we have purchased from IPAC and this experience was better than the first! We would highly recommend IPAC to anyone needing a new or used vehicle. Jim and Mary Thompson, Texas Wine Tours, Fredericksburg, TX More

My husband and I puirchsed out 2012 Nissan Armada in February of this year. From the time we walked in the door until the time we drove off the lot in our new vehicle we were treated with the upmost res February of this year. From the time we walked in the door until the time we drove off the lot in our new vehicle we were treated with the upmost respect and value. We had visited a few other dealerships previously and did not receive the same level of service. Larry did an oustanding job with finding exactly what we were looking for. This was the best experience that I have had while purchasing a vehicle over the years. We will definately be back to see Larry for a second vehicle in the near future. The level of service from our sales representative, Larry Gillman, to the Sales manager, Wes Skidnore, to our finance representaive, our experience could not have been better. Sincerely Matt and Catherine Stephens More

Overall great service, they helped us with the car that we wanted and made sure we walked out a happy customer! We LOVE our new Dodge Truck! we wanted and made sure we walked out a happy customer! We LOVE our new Dodge Truck! More

Omar Campos is the coolest, down to earth salesman out there. He was very understanding of the economy as well as knowing our purchase needed to stay within or household budget. Not once did he make us fe there. He was very understanding of the economy as well as knowing our purchase needed to stay within or household budget. Not once did he make us feel pressured into buying something we could not afford. Omar and Daniel, the Sales Manager, tried every option available to get us what we wanted. I will admit, our final deal was not exactly at our budget (just over a little bit, we were asking for the impossible) but it was too good to pass up. They made sure we were not going to walk out empty handed. We appreciate them for working with us till the bitter end. And thank you to Annette, in Finance for finishing the final paperwork with us. She made it all seem like a breeze with her incredibly humorous personality. I'll have you know we walked out as very satisfied customers in our new 2013 Ram. Thank you Omar, Daniel, and Annette for helping us out tremendously! - Jean & Ivan More

Tony began as a referral from a previous salesman and has been taking care of my family for the past 3 years or so. Tony always went above and beyond, making sure to answer any questions before and after pur been taking care of my family for the past 3 years or so. Tony always went above and beyond, making sure to answer any questions before and after purchasing a vehicle. We trust Tony, his opinion, and all the options he provides toward our desired vehicle. I can't say it enough Tony always follows through from start to finish, even at times answering via phone and text messages on days off. If anybody has had a bad car buying experience go to Tony he puts the fun back in the car buying experience that so many other associates take out. And of course Annette in finance, buying a car isn't always business it's about being happy for the customer and giving good quality insurance on purchasing a vehicle, Annette truly understands her job but also service! As always Tony and Annette are awesome! More

Amanda was a great salesperson. She really wanted to sell us the car we needed--she didn't try to oversell us, but she made sure we understood our options. She listened when we told her which features sell us the car we needed--she didn't try to oversell us, but she made sure we understood our options. She listened when we told her which features were important to us and which were unimportant, and she spoke to that when we talked about any vehicle. She seemed eager to make a sale we all could feel good about. I particularly appreciated having someone whose approach was that I, as the buyer, was the expert on what I wanted, and that her job was to show me all the different ways I could get that, rather than implying that I was in over my head. A manager (it may have been Walter) worked with us on the price when we really were not interested in haggling but needed to bring down our monthly payments a bit. Phillip was the one who dealt with our financing, and he was both clear and fast. Financing a car always takes forever, but we got right through it. Everybody had to stay quite late as we didn't make it to the dealership until the evening, but they were all friendly and we drove off with the perfect car that night. Thank you all! More