Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Some background to my review: I had paid off my 08 Charger on a Friday, and that next Saturday, totaled it. I knew I wanted another Charger, and decided to upgrade to an SXT with the Rallye and Na Charger on a Friday, and that next Saturday, totaled it. I knew I wanted another Charger, and decided to upgrade to an SXT with the Rallye and Nav package. In researching prices I came upon the TrueCar website. Basically, you put in what you want, with what features, and it will show you the local dealers who will honor that price. IPAC was one of the dealers, and as soon as I submitted my query, Frank Z sent me an email asking what exactly I was looking for. I replied, and he sent me a stock number to look at. Last Saturday, I went in with the expectation of having to haggle. I even brought my dad, who LOVES to fight and argue as my backup. I probably didn't need to bring him, which speaks very highly of the sales staff at IPAC. We walked in, asked for Frank (didn't have an appt.) and he remembered me from my email and took us out to look at the car straight away. He showed us two, I picked one and we went in to do the paperwork. I showed him the certificate, with the TrueCar price, which was $4,273 under MSRP and he worked it so that was the exact price the car was. We then went over to Annette in Finance, who was a dream to work with as well. Since I had totaled my previous ride, I have a sizable settlement coming in, but I didn't have it in hand yet. Annette said this was not a problem, and is holding a check until I let them know to cash it. She also worked out a FANTASTIC rate for me at 1.75%. I can't speak highly enough of the staff at IPAC. Thanks guys! More
I have been looking to purchase a Dodge Charger for the I have been looking to purchase a Dodge Charger for the last several months. We went to San Antonio just to visit but then we decided to just lo I have been looking to purchase a Dodge Charger for the last several months. We went to San Antonio just to visit but then we decided to just look to see what Chargers were available. We looked on the internet and discovered IPAC so we decided to go there. When we first got there we got out and started looking at the Chargers in the lot. To our surprise, no one came out to help us. We walked all through the lot and then decided to go inside to see if someone would assist us. We waited inside when Aaron Plunkett came in from the outside (it seemed as if he just finished helping someone else). He greeted us and said he would assist us. We explained to him what we were looking for and he was able to show us several other Chargers that we did not see. He was also pointing out the differences in each one and explaining the cost. When we located one that I wanted, he took us for a test drive and was very knowledgable about the vehicle and explained all the features thoroughly. When we went back to the office, Mr. Plunkett worked with me and was able to get me to the monthly payment that I needed in order to purchase the vehicle. Mr. Plunckett was courteous and professional and did an excellent job even staying after hours. I was very satisfied with the sale and the vehicle but it didn't stop there. I was then introduced to Annette Arellano to finish up the sale. She was also very courteous, professional, and efficient. Not only did she get me through the process smoothly and offer the products I needed, she worked extra and informed me a couple of days later that she found an even better rate for me. I am very pleased and thankful for the work that she did. Needless to say, my experience at IPAC was outstanding. I am extremely satisfied and I am recommending IPAC to everyone else. More
We were very impressed by the dealership and its representative, Mr. Tony Ruiz. He guided us professionally through the whole car buying process. He validated our previous research and respected wha representative, Mr. Tony Ruiz. He guided us professionally through the whole car buying process. He validated our previous research and respected what we were looking for in a used car. At no point, did he try to push a sale or into something we actually did not want. He let us come to our own decision. The result was that we were driving home with a great car and completely satisfied. We highly recommend Mr. Tony Ruiz and Ingram Park Auto Center in San Antonio, TX. More
Tony had great customer service practice he knows how to communicate with customer making them feel comfortable..if we choose to trade our buy a new car our truck we would choose tony again for his great j communicate with customer making them feel comfortable..if we choose to trade our buy a new car our truck we would choose tony again for his great job helping me and my wife purchase the new 2013 dodge durango and my wife loving it...great job tony!! More
I was very pleased with the overall experience with purchasing a new truck. I feel that I was treated fairly and this is the second vehicle I have purchased from IPAC. purchasing a new truck. I feel that I was treated fairly and this is the second vehicle I have purchased from IPAC. More
Robert was respectful, professional and non-agressive with the sale. He didn't play games, and was a breathe of fresh air when it came to dealing with a car salesman. I have already recommended him to with the sale. He didn't play games, and was a breathe of fresh air when it came to dealing with a car salesman. I have already recommended him to a friend, and I look forward to giving him some return business with my families next vehicle purchase. More
Fast and easy, low pressure, low stress. Friendly, knowledgeable, and professional. Todd knows what he is doing and it shows. Everyone involved treated me like more than just a sale. knowledgeable, and professional. Todd knows what he is doing and it shows. Everyone involved treated me like more than just a sale. More
It was very good I thought I would never get a new car. wen they came back and said u were accepted. I said dang really and that's wats up and were do I sign. wen they came back and said u were accepted. I said dang really and that's wats up and were do I sign. More
Larry White is profecional, friendly and very helpful. He know the inventory and the qualities of each vehicle. I bought a car from him on 2009 and went back last week and got 2 Jeep Patriot, one for me and know the inventory and the qualities of each vehicle. I bought a car from him on 2009 and went back last week and got 2 Jeep Patriot, one for me and one for my daughter. We are both very happy with the choice we made and the service provided by Larry and Victor Blades in finance. I will keep coming back to this team!! More