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Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
1,254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,254 reviews
January 22, 2014
This was the second vehicle we've bought from IPAC and i was just as satisfied as I was the first time....they're awesome folks to deal with!!! Thanks go to Edward Ayala for making our buying experien and i was just as satisfied as I was the first time....they're awesome folks to deal with!!! Thanks go to Edward Ayala for making our buying experience wonderful. More
by Rickyandcandy
Employees Worked With
Edward Ayala
January 18, 2014
My husband and I went to Ingram Park Auto Center after doing a lot of research on the new vehicle we were in desperate need of. I had read wonderful reviews for Charlie Morgan and his ability to help peo doing a lot of research on the new vehicle we were in desperate need of. I had read wonderful reviews for Charlie Morgan and his ability to help people get financed.... all I can say is, wow, were they dead on!! Charlie showed us what we wanted to see, took his time with us and never once made us feel like we were under pressure. We actually left in the 2014 Jeep Cherokee Limited that we wanted with every feature we were looking for, AND- with a great price on our trade in- which was a good bit more than we anticipated. I would recommend Charlie and Oscar Fernando in financing to anyone and everyone who is looking for a new automobile. They are true professionals. We were even able to drive away with no down payment. I would give Charlie a 10 star review if I could! If you are in need of a new vehicle, please go visit Charlie Morgan- I promise you will not regret your decision!!!! More
by andyecollette
Employees Worked With
Charlie Morgan
January 13, 2014
This place is so ridiculous. It has been 15 months since we bought our vehicle and we are still finding out how shady this place is. One - we did not get our paperwork when we left that day. I was told it w we bought our vehicle and we are still finding out how shady this place is. One - we did not get our paperwork when we left that day. I was told it was policy for us to receive it when we get our Tags. That should have been the red flag because I've never bought a car where they did not give me the paperwork the day I left with the car. When asking about the interest rate, I was never given an answer. I was never told how many months we were being financed for. And lastly, apparently ipac goes through smartpay service and not through ssfcu. I was never told this until I received an email, never told any details. Come to find out I am paying $4 extra for every transaction and guess what other surprise I receive 15 months later, smartpay charges you a 399 dollar lifetime fee to use them. Why in the world would I choose this option over ssfcu taking it out and giving me a discount for having them take it out themselves. How do I know this? Because I have had two other car loans through them that have done that. And if you ever need to talk to a manager, forget. It is amazing how many times they never received your message. I'm telling you, RUN and don't trade your vehicle in. They won't give you what it is worth. They screw you for their own well being. Shame shame shame on you! More
by shelbymolo
Employees Worked With
Victor - finance
January 10, 2014
Justin was very very pleasant and knowledgeable. He listened to what my wife and I wanted and did his best to accommodate our requests. The financing staff was also extremely friendly and helpful. Anet listened to what my wife and I wanted and did his best to accommodate our requests. The financing staff was also extremely friendly and helpful. Anette was very patient with my young children in her office after a long day, and a pleasure to work with. Thank you to everyone that we dealt with yesterday. More
by joshwallace01
Employees Worked With
Joshua wallace, Justin Rodriguez
January 09, 2014
Charlie Morgan is a excellent sales man. He was my sales person when I bought my new dodge Nitro 2011, I just told him what I was looking for and he knew what to show me. That's why when I wanted to help m person when I bought my new dodge Nitro 2011, I just told him what I was looking for and he knew what to show me. That's why when I wanted to help my son purchase a used vehicle, I requested Charlie Morgan. I have recommend him as the sales person to go to at IPAC. More
by cristina32
Employees Worked With
Charlie Morgan
January 07, 2014
Armando Vela approached my husband and I and he was very helpful and friendly. He helped us out a lot. Which ever vehicle we wanted to test drive or just see he brought it out to us. Over all he was a great helpful and friendly. He helped us out a lot. Which ever vehicle we wanted to test drive or just see he brought it out to us. Over all he was a great sales men. Would definitely send family and friends to this dealership and have them ask for Armando Vela. More
by RDelreal2014
Employees Worked With
Armando Vela
January 04, 2014
Was great decision to go to this place and met friendly guys who helped and advised me to take my decision In the future if I wanna trade my truck or buy another car ,I would go to the same place and hope guys who helped and advised me to take my decision In the future if I wanna trade my truck or buy another car ,I would go to the same place and hopefully ask the same guy to help me .. More
by Sarmad
Employees Worked With
Juan Ramirez
January 04, 2014
Todd Waldo was an excellent salesperson. Indeed, my wife and I agreed that he was the very best dealer representative that we had ever encountered. Friendly, very thorough, and hard working! The only and I agreed that he was the very best dealer representative that we had ever encountered. Friendly, very thorough, and hard working! The only negative is that the delivery of the Jeep to us was so very slow...at least 3 hours. The tires/wheels had to be changed from our new vehicle...and it was at the "end of the line" in the Service Dept. Mr. Waldo took it back to have it washed and prepped, and ended up doing the washing himself! And we had to leave San Antonio without owners manual and other papers related to the vehicle; Todd checked and said there was a "backlog" and they would be mailed. We also found the Financial rep, Victor, and he was also excellent, courteous, and fast. No "hard sales" as typical of other dealerships. Overall, a very good experience. The dealership is obviously selling lots of vehicles... but given paragraph 2 above, they can't handle the concept very well! More
by secocreek
