Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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I haven't gone onto a dealership lot in almost 10yrs. As dreadful as I was expecting it to be..it was quite a pleasant experience. Working with Tony was like having a long time friend watching out for yo As dreadful as I was expecting it to be..it was quite a pleasant experience. Working with Tony was like having a long time friend watching out for you. He understood what I was looking for and where I wanted to be on price. He really looked out for me and helped so much in the process. I didn't have to haggle with any financing. Between Tony and Lorna it was smooth sailing. I would definitely recommend this dealership and every one that works there. I am very happy with my purchase. More
I had shopped at another dodge dealership and didn't like what they offered. I had never been to IPAC Dodge and was met by Larry Gilman when I arrived. I knew I wanted the 2014 Dodge Grand Caravan and like what they offered. I had never been to IPAC Dodge and was met by Larry Gilman when I arrived. I knew I wanted the 2014 Dodge Grand Caravan and was on a strict budget. Larry helped me get the most for my money and my trade-in. He was extremely helpful throughout the whole sales production. I did test drive the Grand Caravan and Larry showed me how to operate the remaining features. Larry has kept in touch with me since the sale and has assisted in getting an appointment for a very minor imperfection in the window tinting. I would highly recommend IPAC Dodge Chrysler Jeep to any of my friends as long as Larry Gilman was the salesperson. He is the best salesman I have seen in a long time. Robert C. Willis More
Omar campos was an excellent representative for Ipac's commitment to customer satisfaction,my wife and I were completely satisfied with the service provided,and our experience.Omar delivered on his Ipac's commitment to customer satisfaction,my wife and I were completely satisfied with the service provided,and our experience.Omar delivered on his promise to make our buying experience easy,and pressure free. When it was time to go into finance Annette was very quick and helpful,that process was short. Annette was excellent even though she was a little under the weather she didn't let it bother her. I will recommend this dealership to anyone we know looking to buy a vehicle. More
Larry was wonderful to deal with while shopping for a new vehicle. He took the time to show me a variety of vehicles on the lots and also took me for a test drive of the vehicle I was interested in. He und vehicle. He took the time to show me a variety of vehicles on the lots and also took me for a test drive of the vehicle I was interested in. He understood that I was looking for certain features and working within a budget and helped make this work for me. Customer Service all around was excellent. Would recommend Larry and this dealership to anyone looking for a new vehicle. Larry was excellent at follow-up and keeping me posted on where things were at with some additional equipment that I was having installed on the vehilce. I did not have to track him down - he keep me up-to-date with the latest and greatest status on the materials and when they would arrive at the dealership. Would definitely recommend Larry and this dealership. More
The one main thing I didn't like about the car dealership is that it is not organized, the company doesn't know what cars are in stock and where they are located. Branden was a amazing patient and dealership is that it is not organized, the company doesn't know what cars are in stock and where they are located. Branden was a amazing patient and willing to work out any problems to help us get into the vehicle thank you ipac.. More
Was very satisfied with my purchase at IPAC. Every one was very friendly and helpful. Roger was very pleasant and helpful and I would recommend my family and friends to him. was very friendly and helpful. Roger was very pleasant and helpful and I would recommend my family and friends to him. More
Larry white made my experience awesome it was my first time buying a car he walked me every step of the and answered all my questions and concerns. He made me feel welcomed. Ipac is a place I would recomm time buying a car he walked me every step of the and answered all my questions and concerns. He made me feel welcomed. Ipac is a place I would recommend and I would recommend them to go with Larry white. Thank you Larry white. More
Very good experience buying, great overall! I had trouble before but ipac was very helpful on my recent purchase. No doubts next time i buy will be here!! before but ipac was very helpful on my recent purchase. No doubts next time i buy will be here!! More
Let me start by saying I wasn't having the best of days due to the very horrible experiences we had encountered the day before and day of at other dealerships. That along with the recent passing of my days due to the very horrible experiences we had encountered the day before and day of at other dealerships. That along with the recent passing of my husband I was not in the mood for haggling. Well from the moment we stepped on the lot I already felt good that the sales reps didn't swarm to us like vultures. We walked in an were welcomed with a warm greeting by Larry White and already felt at ease, but still at that unsure moment. I already knew what I wanted and did my research on pricing and what I wanted to pay. Larry showed me a few in my price range and I had given him a number and with the incentives and other features he honestly told me that may not be realistic. It was then I knew I could trust Larry. I felt as though he was looking at my best interest and not the money I was gonna spend. I could have easily paid cash for the vehicle but he advised me for what I wanted and additional incentives I should finance a certain amount and this could also help my credit. I can honestly say from this point it was easy sailing, from getting insurance, finance and the whole atmosphere of the dealership everyone put me in a great mood and for the first time since the passing of my husband I was smiling. While in the process of the paperwork I was still in a state of disbelief that I was purchasing my first NEW vehicle and it wasn't until Larry handed me the keys and I sat in it and started it that I realized this was mine. It was an emotional time for me and I was very glad that Larry was there to help to make this process as easy as possible and I would like to not only thank him but the whole team at the dealership for all their smiles while passing by and just pleasant and upbeat attitudes throughout our visit. More
***Do not take your car to get serviced at IPAC **** ***Do not take your car to get serviced at IPAC **** First of all, I had the check engine light on and it took them 1 week to look at it. Then on ***Do not take your car to get serviced at IPAC **** First of all, I had the check engine light on and it took them 1 week to look at it. Then once they discovered what it was. They said it would take 1-2 days to get fixed. After making an appointment to drop off vehicle, they finally take a look at my car on the fourth day. Even though they claimed that they were working on it since day 1. I know they weren’t working it from day 1-3 because on day 4 they said they just discovered something else was wrong when they opened it. On top of not looking at my car till the 4th day, now they claim my battery is dead and needs to be jumped started to start the car. I had no battery issues before this point at all not even a flicker of any light or dimness of any light within the car. When I told them that they must have left something on they claimed they didn’t, but were quick to want to charge me nearly $300 for a new battery. They refused to admit they did something wrong and correct the issue by replacing my battery which had no issues when it went in. They claimed it was the cold front. That is ridiculous I lived in weather would drop below 30 degrees for at least a month and I never once had an issue with battery on either of my cars and neither did any of my friends and co-workers. Please do not take your car to IPAC unless you want more problems with your car than what you went in with. More