Ingram Park Chrysler Jeep Dodge RAM

I gave Frank my information and what I was looking for and within ten minutes he had located a truck and we had a deal worked out. Came and saw the truck and it was everything he described and more, very and within ten minutes he had located a truck and we had a deal worked out. Came and saw the truck and it was everything he described and more, very pleased with the vehicle and the price. One of the easiest purchase I have ever made. Process was harmless from start to finish. Frank even delivered the vehicle to my place of business the next day, great customer service. More

Right off from the get go I started with the reviews made on the dealership from customers. I visited the website did some browsing and started an internet chat with Ashley. She answered all my questions in on the dealership from customers. I visited the website did some browsing and started an internet chat with Ashley. She answered all my questions in a timely manner, and made inquiries for me on things I could not find on the website. I left a phone number and email address as requested and promptly received a reply via phone call from Justin Rodriguez and made a visit to the Dealership. I was introduced to Omar Campos (Justin) was helping out a customer. The personnel throughout the whole buying process were very courteous and professional. There are a lot of horror stories about the bargaining process between the salesman and customer. That was not the case here they were honest upfront and flexible on the numbers presented by both the customer and Dealership (Salesman). The dealership was very clean and presentable and the staff went out of their way to make my wife and I comfortable. I would like to commend your staff from beginning to end on their outstanding customer service skills. I am a retired veteran and can tell you that they take pride in their profession something that my wife and did as well when we were active duty. I would recommend family and friends (already did) on making "Ingram Park Chrysler Jeep Dodge Ram" their first stop. It was my pleasure doing business with your organization. More

My name is Omar and my sales associate was named Omar as well, coincidentally enough!This was my first time EVER buying a new car. I was anxious nervous and excited all at the same time. Omar was not only p well, coincidentally enough!This was my first time EVER buying a new car. I was anxious nervous and excited all at the same time. Omar was not only patient with me and professional to the utmost, but he answered all of my endless questions and addressed my concerns equally, making my first time experience one to remember. He got me the features I wanted and even went above and beyond at that. I recommend my new friend Omar Campos to not only my friends and family, but also to anyone that wants to make a purchase without all the stress and anxiety that is stereotypical of buying a new car. Thanks again Omar! You're the man my friend! More

This was a Nice car, at a great price. Sales was great and did not take to long. The Dealer is close to my home. and did not take to long. The Dealer is close to my home. More

I had a friend that purchased a Dodge Ram from IPAC and he recommended coming to check them out. I was in the market for a used full sized pickup and when I saw that there was a used Dodge Ram online. I c he recommended coming to check them out. I was in the market for a used full sized pickup and when I saw that there was a used Dodge Ram online. I called and asked about it as it had no picture. Frank Z. ran out into the rain to send me a text with pictures of the truck within the hour. Another dealership took 4 days to send me a picture of a vehicle and by the time they did, the vehicle was sold a couple of hours later. Needless to say, I was impressed with Frank's quick response. When I received the pictures I loaded up my family into our Jeep and I took my old Dakota (trade-in) and traveled to the dealership. When I got there, Frank explained to me that the vehicle had just been traded in over the weekend so it was still a little rough around the edges (still needed to be detailed, washed, still a sticker on the back window, etc.) I told him that it was not a problem and we took the truck for a spin. I was impressed with the truck and decided that I would take it. Frank was accommodating and answered all of my questions while we worked the numbers on the truck. It was getting a little late in the evening when we finally finished everything up and I could tell that Frank was feeling a little rushed, but he hung in there and didn't let it show too much. Frank even went out to scrape the sticker off of the back of the truck when I was finalizing everything with the finance department. When we were transferring the personal contents from the trade-in to the Ram I only had one key in and and asked about the second key. He told me that there wasn't one. When I asked him how much it would be to get a second one, he told me that it would be about $150. I asked him if they could throw another key into the deal, and he told me no. I was a little upset about that but I understood. On the drive home, I noticed that the light coming from my side was a little dim. I didn't realize that one of the headlights were out until I got home and upon further inspection, there was a giant star in the center of the windshield (didn't see it initially because of the rain), one of the fog lights were broken out too! I also had to stop off and get some gas as I was left with a little more than 1/8 of a tank. I replaced the headlights but called Frank and asked him about the fog light and the star in the windshield. He told me that they weren't going to do anything about the star, but to bring in the truck about the fog light. They will be replacing it on Tuesday or Wednesday. All in all, there were somethings that IPAC could have done better, but overall they are a good dealership and understand that they are operating a business. I would recommend them to a friend, but would caution them to make sure that they check every nook and cranny of the vehicle before they take it off the lot. More

Great customer service by Scott Gonzales. I would recommend this dealership to friends and family. Everyone was attentive and ask if I was being helped or need anything. recommend this dealership to friends and family. Everyone was attentive and ask if I was being helped or need anything. More

Antoine Jackson was very nice, and informative on the product. Service was outstanding!! We found this car on the internet,and Impac stood by the internet pricing. product. Service was outstanding!! We found this car on the internet,and Impac stood by the internet pricing. More

Dealership was wonderful to work with they ran numbers and started trying to make a deal before they even ran my credit really worked hard for your business. Been to six other dealerships before this one and started trying to make a deal before they even ran my credit really worked hard for your business. Been to six other dealerships before this one and was very happy with the way they did business. I found the car I wanted online and it was exactly as they had posted it not different priced or in awful shape my sales associate was great to work with and had me in and out in no time it was by far the best car buying experience I have ever had. I would recommend Juan Pantoja to anybody looking for a car. Thanks, Very Happy Customer More

Juan was great and took wonderful care of us. He even went as far as helping unload my husbands work truck of 17yrs. into the loaner truck until his new truck was ready for pickup. Thanks again Juan you went as far as helping unload my husbands work truck of 17yrs. into the loaner truck until his new truck was ready for pickup. Thanks again Juan you were awesome. More

I have a very hectic schedule and was in the market for a new car. I looked online and filled out some information and was almost immediately contacted by a Mr. Omar Campos. He helped me with every question new car. I looked online and filled out some information and was almost immediately contacted by a Mr. Omar Campos. He helped me with every question I had and gave me in detail any answer I needed. He was very helpful from the beginning to the end. The price was very reasonable and I actually stayed within my limit of spending I was hoping for. The dealership as soon as you walk in was very professional and I was helped every step of the way and had nothing hidden to me. Everything was explained fully and I really enjoyed my experience with buying a car and I will very likely refer this dealership and sales Associate Mr. Campos to family and friends. Thank you More