Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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Go anywhere else 2. Time ive been here looking for and car and it is most definitely the last time. 1st time was a few years back and they were just rude. Went the oth 2. Time ive been here looking for and car and it is most definitely the last time. 1st time was a few years back and they were just rude. Went the other day for specific a vehicle i want, i know how much i want to put down and where i want my payments to. I know it can be done because a different dealership did it. However at ipac the sales rep knew NOTHING about the vehicle i wanted. processed to tell me i needed a 750 or higher with 5 to 6000 for a $17000 and my payments still wouldnt be where i want them. They then tried to get me into a completely different type of car and was really rude about the whole thing. Idk if they thought i needed a car so they were going to try and force me into something i didnt want or if they just suck that much. I will never go there again and i will tell as many people as i can to never go there. More
False Advertising I found a vehicle I liked and set up an appointment. Drove it and agreed to pay the asking price. no haggling or talking them down. When it came time I found a vehicle I liked and set up an appointment. Drove it and agreed to pay the asking price. no haggling or talking them down. When it came time to sign, they added over $4000 before TTL to the price and refused to sell the vehicle for the advertised price. It is a bait and switch. They never planned to sell it for the advertised price and were simply driving traffic to the store. Horrible. More
Informative & Helpful This is my 3rd time purchasing a vehicle from IPAC. Our salesman, Max, was helpful and patient while my husband and I were back and forth deciding bet This is my 3rd time purchasing a vehicle from IPAC. Our salesman, Max, was helpful and patient while my husband and I were back and forth deciding between vehicles. He listened to our 'wants' in a vehicle and showed us what was available. He was thorough and detailed with explanations and features of the vehicles. He was not pushy nor overpowering in just trying to make a sale. Yet, he was patient and attentive. The Finance Dept was also very helpful and precise. More
Short curt responses to questions Lack of concern for customer, more interest in telling you what they don't do vs. Helping you with your service needs. Phone personality almost rude a Lack of concern for customer, more interest in telling you what they don't do vs. Helping you with your service needs. Phone personality almost rude and blunt More
Wonderful Rafael was a wonderful sales rep and made everything go smoothly even when driving around the lot looking at cars. Definitely would recommend this pla Rafael was a wonderful sales rep and made everything go smoothly even when driving around the lot looking at cars. Definitely would recommend this place to anybody else looking for a new car! More
Quick and easy. My dealer was super kind, and understanding of what I wanted. He was honest the whole way and was amazing to me and my family. My dealer was super kind, and understanding of what I wanted. He was honest the whole way and was amazing to me and my family. More
Great Service Everyone was so helpful and courteous and I would recommend this to anyone looking for a new vehicle or use vehicle very professional people here Everyone was so helpful and courteous and I would recommend this to anyone looking for a new vehicle or use vehicle very professional people here More
Great service Great experience and they were able to help me with the best payment and down payment . Very friendly and helpful , I’m very happy and satisfied .. Great experience and they were able to help me with the best payment and down payment . Very friendly and helpful , I’m very happy and satisfied .. More
Happy with my purchase Rafael was great from beginning to end. He listened to all my wants and needs and was attentive when I explained what I was looking for. Rafael was great from beginning to end. He listened to all my wants and needs and was attentive when I explained what I was looking for. More
Uniqueness Each person who helped me, Wilson, Kayla, Howard and even Rhett were so very genuinely kind, considerate and made mountains MOVE!! YaY team!!! Love I Each person who helped me, Wilson, Kayla, Howard and even Rhett were so very genuinely kind, considerate and made mountains MOVE!! YaY team!!! Love IPAC!! More