Ingram Park Chrysler Jeep Dodge RAM

Worst service center I have ever come in contact with If there were a selection for 0 stars I would have selected it. If you are looking for a service department that does not return your calls or emails If there were a selection for 0 stars I would have selected it. If you are looking for a service department that does not return your calls or emails after 4 days of calling then use Ingram Park. If you are looking for a dealership that can't even get one of their managers on the phone after four days then select Ingram Park. My vehicle has now been there for 9 days with a transmission issue and I don't even know what that issue is because no one has called me and no one has returned my calls to give me an update. I have heard of bad customer service before but this place is definitely winning in worst customer service department More

Excellent customer service Armando was an excellent salesman, he was very helpful and not pushy and didn't stop until he found our dodge 1500 to fit our budget Armando was an excellent salesman, he was very helpful and not pushy and didn't stop until he found our dodge 1500 to fit our budget More

100% Recomendable Llegue a Ingram Park Chyrsler solo para pedir información y salí manejando un Jeep Compass 2016!!!...Quede muy satisfecha con la compra que hice!!...E Llegue a Ingram Park Chyrsler solo para pedir información y salí manejando un Jeep Compass 2016!!!...Quede muy satisfecha con la compra que hice!!...El Sr Ulises Gómez es una persona muy atenta, flexible y con mucho conocimiento , fue todo un placer hacer trato con el.....Mil gracias Ulises!!! More

Excellent!!! When we decided it was time to trade our car for a newer model, we knew we wanted Allen Montalvo to help us in this process once again. Allen is ver When we decided it was time to trade our car for a newer model, we knew we wanted Allen Montalvo to help us in this process once again. Allen is very helpful, and informative. He definitely looks out for the buyers best interest. Clears all of your questions and takes the time to explain every step of the process. More

Sell it and forget it! I have a 2006 Chrysler 300 that I bought from IPAC. I have been the only driver of this vehicle since I took it off the lot in 2006 with 27 miles on I have a 2006 Chrysler 300 that I bought from IPAC. I have been the only driver of this vehicle since I took it off the lot in 2006 with 27 miles on it. I have taken meticulous care of my car, - clean, regular maintenance and we've even named her. My daughter thinks she is her sister (and accuses me of loving her more). I have been trying to get the Takata airbag recall fixed for a year now, and every time I call, I either get put on hold so long that the phone disconnects, been told that they will call me back (which they never do), or told that they are 2-4 weeks behind, and when they can get to me, I will have to leave my car for 3-5 days to get it done IF they have the parts. Being a single parent with one car, I found this incredibly inconvenient, but willing to do considering i BASICALLY HAVE A 12 GAUGE SHOTGUN ON MY STEERING COLUMN. But they never seem to be able to fit me in. Today I called NORTHSTAR DODGE about the recall. They said - and I quote: "drop it off at 7 and we'll have it done by close of business". I responded with - "no xxxx, you're serious". I then excused my language and explained my situation. The service rep told me (on the sly) that the dealerships get the parts free, and have plenty in stock, but they just don't want to give the free labor. Wow...somebody that is frank. To me that shows a commitment/responsibility to customers of the brand. Not just a blow off because they got their money and want to be done with it. It was the same story with Ancira Chrysler. They are probably the same company seeing that it's the same lie being told. Don't go to either. I have talked to Chrysler Corporation about this, and I have filed a complaint with the National Highway Transportation Board. It is a deliberate attempt to vacate themselves of any responsibility with a safety problem. They are putting their customers in danger without accepting any responsibility for fixing the problem. My complaint can be found at safecar.gov and search for 10872481. I will never go back there, and advise anyone I know to no go anywhere near them. I don't expect car dealerships to be honest, but when it comes to a matter of life and death, I do expect them to have a bit of decency. These people have neither. More

Bad experience here and will never return IPAC did not disclose that car they sold me had hail damage. Said they were not required to tell me. Made promises and appointments that they never ke IPAC did not disclose that car they sold me had hail damage. Said they were not required to tell me. Made promises and appointments that they never kept and gave me the run around. Once they get your money they forget you. Works both ways as they loose repeat customers. Buy your next car elsewhere. More

Professional Quality and Over-the-Top Customer Service!!! Tony went over-the-top and beyond the call of duty in outstanding customer service! He had a lot of expertise in all phases of the purchase process an Tony went over-the-top and beyond the call of duty in outstanding customer service! He had a lot of expertise in all phases of the purchase process and made me feel very comfortable and confident as a female making important decisions in an unfamiliar arena. I always felt he was 'in my corner' every step of the way. His knowledge of cars (and life in general) was impressive, yet even an overall down-to-earth gentlemen, driving to the rescue of a lady lost in the big city! There was nothing too big nor a question too small for Tony to handle and I would trust him wholeheartedly with any purchase from IPAC. I have never been treated so well in a dealership and I am most appreciative of the good experience in buying my car. More

Excellent customer service!!!! Armando made me feel like he was "on my side" during this experience. He guided me thru the processes and gave me information that was helpful in my Armando made me feel like he was "on my side" during this experience. He guided me thru the processes and gave me information that was helpful in my decision to purchase this car. I never felt pressure to buy felt like I was shopping for a car with my friend. More

Finacial officials with attitude problems Waited for a deal but they just won't haggle with you And sales are straight forward price on the windows are the price you will pay. And the financi Waited for a deal but they just won't haggle with you And sales are straight forward price on the windows are the price you will pay. And the financial officer named Red is just straight up a jerk and also loves taking smoke breaks he doesn't realize what the salespersons go through to make a sale. It would be nice if he carried his attitude to the floor for a month and see how many sales he would make. More

Larry White is a real Professional Larry was very knowledgable and informative about the RAM 2500 truck I purchased. He was easy to work with through out the purchase. I would recomme Larry was very knowledgable and informative about the RAM 2500 truck I purchased. He was easy to work with through out the purchase. I would recommend him very highly to anyone that needs to purchase a vehicle from IPAC. More