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Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
1,283 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,283 reviews
November 08, 2016
Bad service I took my car in for a recall this morning, i get there give them my info and they said there was no appointment in there system when i clearly called I took my car in for a recall this morning, i get there give them my info and they said there was no appointment in there system when i clearly called last week to make an appointment. They took my car anyways didn't tell me when it would be ready and i called once to check the status on my car and the person that took in my car didn't answer my call so they got my name and number and said he would give me a call when he was available. Two hours passed i called and they are closed and turns out my car is still being worked on and i never got a call to inform me that i would be without my car today. So now i need to call tomorrow morning to check when it will be ready. And im without a car Really bad service on informing people about there cars. More
by Jackie2323
Employees Worked With
Becky, Rob Sumter
November 03, 2016
2 open bays 3 open bays 4 guys changing oil on a single vehicle waste of time and you stand on the service line without being acknowledged till you have to wave s 3 open bays 4 guys changing oil on a single vehicle waste of time and you stand on the service line without being acknowledged till you have to wave someone down More
by Dodgepatas
Employees Worked With
Service Department
October 28, 2016
proud owner of RAM Rebel 2016 I did my leg work up front and knew what price, vehicle, and understanding on what finance options available. Larry was very knowledgeable, friendly, I did my leg work up front and knew what price, vehicle, and understanding on what finance options available. Larry was very knowledgeable, friendly, and was not pushy. I would recommend Larry to my friends, coworkers, and family. More
by rebelMan2016
Employees Worked With
Larry Gillman
October 21, 2016
2013 Dodge Dart Expierence My experiance at Jeep was wonderful, with jaki, steve & dwayne as the people i interacted with. They went above and beyond to make sure that i was com My experiance at Jeep was wonderful, with jaki, steve & dwayne as the people i interacted with. They went above and beyond to make sure that i was completly satisfied before leaving the dealership. They made sure i had a complete understanding of everything going on with my car More
by Michael Morales
Employees Worked With
Jaki riggs
October 20, 2016
you want bay car this the guy you need he will make it possi I Recommend this dealer ship to give it a try thy will get you a prove thy will make you choose between the vehicles, thy give you options and thy mak I Recommend this dealer ship to give it a try thy will get you a prove thy will make you choose between the vehicles, thy give you options and thy make feel you are the man More
by zak85
Employees Worked With
Johnny Sias, Justin Chin
October 16, 2016
I felt violated I took my work truck there for repairs and picked it up to find that it had been robbed of anything of value. If you take your vehicle there don't exp I took my work truck there for repairs and picked it up to find that it had been robbed of anything of value. If you take your vehicle there don't expect them to assume any liability for anything. They also admitted to other customers being robbed. You have been warned please don't be another victim. More
by Thatswrong16
Employees Worked With
Service Department
October 13, 2016
2015 durango rt Armando vela is a great salesman. This is the second car i have bought from him. He is the only car salesman i will work with. I trust him to shoot it Armando vela is a great salesman. This is the second car i have bought from him. He is the only car salesman i will work with. I trust him to shoot it straight with me and work in my best interest. More
by Paris Tyus
Employees Worked With
Armando Vela
September 27, 2016
Very professional, very easy - Josh knows his stuff! I would highly recommend Josh Giehll and Ingram Park Ram. This was absolutely the easiest auto purchase I have ever made, and that coming from a dad I would highly recommend Josh Giehll and Ingram Park Ram. This was absolutely the easiest auto purchase I have ever made, and that coming from a dad with 5 hs/college age kids who currently owns 8 cars. No pressure, no red herrings, no bait and switch - all the things I have experienced with other dealers. Josh is a man of integrity and I cannot speak more highly of him. An excellent experience! More
by Shane Gray
Employees Worked With
Josh Giehll
September 16, 2016
Service Department Fails Purchased my 2013 Challenger new at this dealership. The buying experience was fine. At first i started off taking my car there for service. During Purchased my 2013 Challenger new at this dealership. The buying experience was fine. At first i started off taking my car there for service. During an oil change and tire rotation somehow one of my rims was chipped. Service department said they didn't do it and that was that. I quit taking my car there for service. Then I get a recall notice for the timing chain recall on my car. I call the service center to make an appointment and they tell me no appointments are taken but that my repair would be done in 3-5 days. I drop my car off at dealership and they tell me 6-10 days because of delays at machine shop. I call on day 8 for an update and learn that nothing goes to the machine shop for this recall and that the delay was at the service department. I take this in stride. Now on day 9 I get a call that the car is almost complete but they found a leak in the radiator that would be almost $800 to repair. I tell them that the car didn't have a leak and that it was services less than 300 miles ago and had no leaks. I remind them about the rim and the fact that they just did a bunch of repairs that were right up against the radiator and that they must of caused the puncture. I am told that they need to talk to a service manager and get back to me. It's been about an hour now and no call back yet. UPDATE: After about an hour and a half of waiting I finally got a call back from the warranty department. Very nice lady that agreed to replace the damaged radiator on their dime. She said she would call me back right away to let me know if it would be done today or not. Been a couple of hours now and no call back. Not sure what's going on at the moment. UPDATE got a call that car should be done today. Will update this review after I see the car and verify all is good. I feel they are trying to make things right but for the time being I've lost some trust. If all is good when I pick up the car I will change this review to positive. UPDATE:. I didn't get a call saying my car was ready so I called service department at 6:30pm to check. Becky (service writer) tells me she got busy and then had a meeting so she forgot to let me know my car was ready. So..., Again with the lies. I asked if they would wait for me to get there because they close at 7pm, nope won't wait. I make it there right at 7pm and get my car. Things look okay but hard to tell because it's filthy dirty. You would think that a car taken to them spotless would be returned in the same condition but far from it. It's hard to know the quality of the work they did because all the bs has over shadowed everything. More
by doug
Employees Worked With
Service Department
September 15, 2016
awesome I'd like to thank Tim Lewis for going the extra mile, he was awesome, made me feel very comfortable with the purchase of my new 2016 jeep, worked hard I'd like to thank Tim Lewis for going the extra mile, he was awesome, made me feel very comfortable with the purchase of my new 2016 jeep, worked hard in helping me walk out of lot with new vehicle and 0 down payment. Thanks More
by jeep2016
Employees Worked With
Tim Lewis
