Ingram Park Chrysler Jeep Dodge RAM

This review is gladly written on behave of JORGE RODRIGUEZ. Jorge was when I drove up end of Feb. I came back in March after settling with insurance. I bought a car 3/11/22. Thank you Jorge for RODRIGUEZ. Jorge was when I drove up end of Feb. I came back in March after settling with insurance. I bought a car 3/11/22. Thank you Jorge for being spot on of my needs. If there is any kind of award Jorge stood out like a star. Very kind, listen to very word. Stayed on top of everything I need. Thank you Jorge. More

Thieves! On top of everything else they didn’t deliver on, they kept the $500 difference between what the trade in payoff actually was and the higher amount i On top of everything else they didn’t deliver on, they kept the $500 difference between what the trade in payoff actually was and the higher amount it was quoted for. Said nothing about it, they just kept it! Valid, Johnny Sais & the GM are all clowns. If they offer a service contact in exchange for getting a lower interest rate (which is not allowed but they do it anyway) do NOT get it OR if you got it for the lower interest rate go ahead and cancel within 30 days for no penalty ;) Better yet, go somewhere else. Anywhere else. Do not waste any time or money at IPAC. More

Ingram Park Chrysler Dodge Jeep Ram. Service is not good they have my dodge truck for 30 days. Have not ordered parts no call back after 17 days and not phone call baack from service Charles Kersch Jr nor they have my dodge truck for 30 days. Have not ordered parts no call back after 17 days and not phone call baack from service Charles Kersch Jr nor his superviser.. More

I am pleased to write this review for a Mr. Rodriguez, Raul. Every time I have visited the IPAC Service team I have had a great experience. This last time was no different. I am tried from the work force Raul. Every time I have visited the IPAC Service team I have had a great experience. This last time was no different. I am tried from the work force of thirty years support to the military and a Military Veteran as well. He has listen to my concerns and has worked for me it feels like. To his employer, supervisor and other team members. Thank you and we need more team members like him! More

Update- 6 months after purcheseI athought IPAC-Ram would Update- 6 months after purchese I athought IPAC-Ram would be a great place however the Service Department is an utter failure. On my first service of Update- 6 months after purchese I athought IPAC-Ram would be a great place however the Service Department is an utter failure. On my first service of my new vehicle the service department damaged my $70k truck and did not tell me, (its still not fixed and i can not just drop it off with no transportation) now on my second visit the Service agent never notified me that the truck was done I had to call and he said to text him which he did not reply untill several calls and text later. Once I arrived my tires were not balanced the nail was still in the tire and no one checked the air pressure. I had to ask for someone to put air in my tire. Then my service agent commenced to argue with me to the point that he was yelling while he moved into my personal space like he wanted to fight me. Please be forewarned with the pattern of service and customer service I have recived from IPAC Ram service department. More

I placed and order with this dealership to get a new Jeep gladiator with the options I wanted. We negotiated a price, I put money down and waited eight weeks. The Jeep came in and I went to pick it up and gladiator with the options I wanted. We negotiated a price, I put money down and waited eight weeks. The Jeep came in and I went to pick it up and they would not honor the price we agree too. The wanted to up the price by a grand because,,,,,they could. I protested that we had a deal, they threatened to keep my deposit if I did not agree to the new cost. After hours of protests they finally gave my my deposit back and kicked me out. They said because of the current environment they could sell the Jeep for more than they agreed to sell it to me. This dealership has no integrity and no honor. I would not trust a promise or a handshake from this dealership. More

Anatolii was truly exceptional. I was looking at several other Ram trucks at 8 different dealerships in the area to include ones that are over 100 miles away. However because of the professionalism and cust other Ram trucks at 8 different dealerships in the area to include ones that are over 100 miles away. However because of the professionalism and customer service Anatolii provided along with his attention to detail on the vehicle and the buying process. I decided to go with IPAC and am happy to report it was the right choice. Because of Anatoli IPAC now has a loyal customer. More

Deceptive, misleading advertising to get you in and they sneak the price in when you sign. If you are not careful you sign away a bigger loan that is more than what you actually get. Just stay AWAY from thi sneak the price in when you sign. If you are not careful you sign away a bigger loan that is more than what you actually get. Just stay AWAY from this dealership. PLEASE STAY AWAY FROM MY PERSONAL EXPERIENCE AND OTHERS! DO NOT RECOMMEND! More

This is my second trip to this dealership to get a tool needed to access the spare tire. The first time they gave me the wrong tool. Now I am on HOUR 2 waiting on a simple tool that should have been in the needed to access the spare tire. The first time they gave me the wrong tool. Now I am on HOUR 2 waiting on a simple tool that should have been in the vehicle when we purchased it! Not impressed and not cool! Will never purchase another vehicle here again. Customer service is lacking to say the least! More

Not impressed. Have purchased a new vehicle every 18 months since my first in 1978. Everything was unprofessional, and misstated. Then I lost 2,000 worth of CD’s in my trade in and 20 minutes later the months since my first in 1978. Everything was unprofessional, and misstated. Then I lost 2,000 worth of CD’s in my trade in and 20 minutes later the salesman couldn’t find them. Financing was misstated as well. Total mess. More