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Ingram Park Chrysler Jeep Dodge RAM

San Antonio, TX

3.9
1,265 Reviews

7000 Northwest Loop 410

San Antonio, TX

78238

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Showing 1,265 reviews

April 09, 2024

TRUE FRAUDULENT dealership and thieves, they’re not to be trusted. I was called in by Jose “Bob” Lombrana (sales manager) 03/21 to get assist with filling out my customer satisfaction survey on my behalf. He More

by nurse_mateo
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Chin, Ruben Flores , Juan Ramirez, Bob Lombrana
Apr 10, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

I'm really sorry to read about your experience - this is not the level of service we aim for. We take these kinds of allegations seriously as we run an honest business and this is certainly not the kind of feedback we ever expect to see. We would like to understand more about what happened here, so if you're willing, please reach out directly so we can discuss further and work towards a resolution. Thank you,

Apr 10, 2024 -

nurse_mateo responded

Definitely a true statement. I have reached out several times with no solution presented. Never experienced anything like this in my life. I hope this review helps someone make an informed decision. My contact information is clearly there if you want to reach me, whomever responded to this review.

March 23, 2024

Under no circumstances should you consider buying from this place. They post cars on Facebook Market place for thousands less then they have them listed for on their website, I noticed the difference and More

by Bryan Langehennig
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sales Manager
Mar 25, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Bryan, I'm sorry to read about your experience. We aim for transparency in our pricing and it's clear we've fallen short here. This is not the impression we want to leave with anyone visiting us. Please reach out so that we can discuss this matter further and find a resolution together. Thank you, Justin Chin - Customer Relationship Manager - jchin@ipacchrysler.com

March 21, 2024

Awesome experience purchase a custom order jeep. I highly recommend IPAC and Ivan. They took good care of me More

by fasherman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan
Mar 21, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're glad to know you had an awesome experience with us at Ingram Park Chrysler Jeep Dodge Ram. Thanks for recommending Ivan and our team! Enjoy your custom-order Jeep!

March 09, 2024

They are Awesome. They do a wonderful job while keeping me informed with whats going on as they work. Very helpful and attentive to customer needs and wants with rea More

by rebecca.ivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Mar 11, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Rebecca, we're delighted to know you had an awesome experience at Ingram Park Chrysler Jeep Dodge Ram. We always aim to keep our customers informed and meet their needs. Thanks for the review!

February 19, 2024

Honestly he was very nice and cared about us and help us what we were looking for and made it happen. More

by becky.cantu77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Sias
Feb 20, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Hi Becky - We're so glad to know that our team at Ingram Park Chrysler Jeep Dodge Ram was able to help you find what you were looking for! Thanks for the positive feedback and we hope to see you again soon.

February 08, 2024

I’ve been going to this dealership since I brought my car and every time I have had exceptional experience I wouldn’t go anywhere else I was explained through-ally about my car The tech was very sweet answer More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
Feb 09, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're so glad to know you've consistently had great experiences at Ingram Park Chrysler Jeep Dodge Ram! Our team always aims to provide thorough explanations and answer all your questions. Thank you for being part of the IPAC family!

December 23, 2023

Friendly, kind and super patient they took the time to show and answer any and all questions. I will return and will refer IPAC to family and friends. More

by Marie Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gil, Bob, Jamal
Dec 26, 2023 -

Ingram Park Chrysler Jeep Dodge RAM responded

Marie, we're delighted to know you had a positive experience at Ingram Park Chrysler Jeep Dodge Ram. Thank you for being part of the IPAC family and enjoy the ride!

December 07, 2023

I had an excellent experience at the car dealer and with car sales person Armando Vela. I would also recommend this car dealer and sales person to my family and friends. More

by m1250g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez, Armando Vela
Dec 07, 2023 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're so glad to know you had an excellent experience with Armando at Ingram Park Chrysler Jeep Dodge Ram! We appreciate your recommendation and look forward to assisting your family and friends in the future. Safe travels and welcome to the IPAC family!

November 27, 2023

Overall, I am impressed with the service provided by IPAC automotive service department representative, Charles. His expertise, competence, and dedication to client satisfaction were outstanding. More

by kodokan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Kersch
Nov 28, 2023 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're delighted to know that you had an impressive experience with our service department at Ingram Park Chrysler Jeep Dodge Ram. Charles and the team strive for excellence in customer satisfaction, so your feedback is much appreciated! Thank you for being part of the IPAC family!

November 26, 2023

Awesome dealership, they took care my truck issues. Very happy with the results, definitely will come back in the future if I ever need too. More

by luis.romero80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carter
Nov 27, 2023 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're delighted to know that you had a great experience at Ingram Park Chrysler Jeep Dodge Ram and were satisfied with the service on your truck. We look forward to assisting you in the future if needed!

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