Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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TRUE FRAUDULENT dealership and thieves, they’re not to be trusted. I was called in by Jose “Bob” Lombrana (sales manager) 03/21 to get assist with filling out my customer satisfaction survey on my behalf. He trusted. I was called in by Jose “Bob” Lombrana (sales manager) 03/21 to get assist with filling out my customer satisfaction survey on my behalf. He advised me to give all 10’s. To fast forward this a bit, once I arrived, he instructed Justin Chin (customer relationship mgr) to do the survey on my behalf. He then quickly takes my phone to do this. Yes, they were aware of my negative perception and experience. I was bribed and mislead to come in. The offer presented was to give a positive review in exchange, to get into the vehicle I really wanted. Only to find out, Jose “Bob” ran my credit again with RBFCU for a total of $68,507 without my authorization. Now appraising the vehicle I had purchased a week ago with less than 500 miles! What a nightmare! No one deserves to be treated this way. Beware of: Jose “Bob” Lombrana (Sales Mgr), Ruben Flores (GM), Justin Chin (Customer Relationship Manager) and Juan Ramirez (Finance Manager) their all in on the scheme to ruin your life. TRUST ME! More
Under no circumstances should you consider buying from this place. They post cars on Facebook Market place for thousands less then they have them listed for on their website, I noticed the difference and this place. They post cars on Facebook Market place for thousands less then they have them listed for on their website, I noticed the difference and texted my salesman and he confirmed the lower price. When I drove an hour to the dealership the sales manager wouldn’t honor the price from marketplace, they wanted 4 thousand more then the price I confirmed with my salesman. Avoid this place like the plague, unless you want to get ripped off. They should change the name to Bait and Switch Auto group! More
They are Awesome. They do a wonderful job while keeping me informed with whats going on as they work. Very helpful and attentive to customer needs and wants with rea They do a wonderful job while keeping me informed with whats going on as they work. Very helpful and attentive to customer needs and wants with reasonable prices. More
I’ve been going to this dealership since I brought my car and every time I have had exceptional experience I wouldn’t go anywhere else I was explained through-ally about my car The tech was very sweet answer and every time I have had exceptional experience I wouldn’t go anywhere else I was explained through-ally about my car The tech was very sweet answered all my questions, keep up the great work More
Friendly, kind and super patient they took the time to show and answer any and all questions. I will return and will refer IPAC to family and friends. show and answer any and all questions. I will return and will refer IPAC to family and friends. More
I had an excellent experience at the car dealer and with car sales person Armando Vela. I would also recommend this car dealer and sales person to my family and friends. car sales person Armando Vela. I would also recommend this car dealer and sales person to my family and friends. More
Overall, I am impressed with the service provided by IPAC automotive service department representative, Charles. His expertise, competence, and dedication to client satisfaction were outstanding. automotive service department representative, Charles. His expertise, competence, and dedication to client satisfaction were outstanding. More
Awesome dealership, they took care my truck issues. Very happy with the results, definitely will come back in the future if I ever need too. Very happy with the results, definitely will come back in the future if I ever need too. More