Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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The service provide by Solomon was excellent. He made sure that we understood what service was needed. He made sure that evey item on the car that needed to be service was. Excellent servive wi He made sure that we understood what service was needed. He made sure that evey item on the car that needed to be service was. Excellent servive will be back of my car ever need service again. More
It was a very friendly atmosphere. Great service by our salesman Joe Leal to get us an amazing deal. We had little time to be in town and were anxious to get home everything was done a Great service by our salesman Joe Leal to get us an amazing deal. We had little time to be in town and were anxious to get home everything was done a quick timely manner. They also offered us food and drinks!!! More
The service advisers treat you well But the dealership the appearances and the unlimited is the very poor No coffee can’t find the creamer and sugar the appearances and the unlimited is the very poor No coffee can’t find the creamer and sugar More
Took my Ram truck for the 30,000 mile service. When all said and done the bill was $1000. That was a shock. Not a lot extra was added and the one thing extra I asked for was not done although I When all said and done the bill was $1000. That was a shock. Not a lot extra was added and the one thing extra I asked for was not done although I was promised that was part of the the regular service. More
Bait and Switch with false advertising. Will not honor advertised price unless you use their financing. Started increasing price when I mentioned cash or financing with own credit union. Ob Will not honor advertised price unless you use their financing. Started increasing price when I mentioned cash or financing with own credit union. Obvious advertised price is just to lure you in. BEWARE More
went in for an oil change and tire rotation. no appointmemt needed. they established a special express lane for this service. out in 40 minutes. Great for a dealership no appointmemt needed. they established a special express lane for this service. out in 40 minutes. Great for a dealership More
1. Over 3 weeks and they haven't paid off my trade in loan. Now I am getting late notices and a credit hit. They told me 10 days or less. 2. Said they would give me a Military discount of $500 and di loan. Now I am getting late notices and a credit hit. They told me 10 days or less. 2. Said they would give me a Military discount of $500 and didn't. 3. Took 4 hours to do the purchase. Had me sign something saying I got a full tank of gas and then gave me the truck wiht 8 gallons (I had to make them go fill it up...another 20 min). 4. Three calls in last 7 days and they still can't tell me if they are getting my License Plates issue corrected. They were supposed to xfer my DV plates but then called to tell my my plates are ready for pickup. Told them they were supposed to be xfer'ed, not new plates. Now, 3 calles later...they have yet to call me back as they say every time... or fix the issue. Imma need plates eventually. Hopefully Johnny, Ivan, and License Plate lady can get this fixed... Complete incompetence and built in shady processes. Never... never...never again would I buy from this place. More
On 4/17/24, I brought my Jeep Grand Cherokee in for a recall service. Solomon Harris in the service center was my contact. I have some mobility issues doe to medical problems. Solomon was very consider recall service. Solomon Harris in the service center was my contact. I have some mobility issues doe to medical problems. Solomon was very considerate and helped me with having my vehicle quickly serviced so I could return and take needed meds. He also gave me attention to an upgrade of side step for my vehicle and assured me that he would contact me when parts were in and help with getting them installed as quickly as possible. I can only say that Solomon made me comfortable with all aspects of the upkeep of my vehicle. More